高级国家培训经理 – 患者服务接入团队
Sr. National Training Manager – Patient Services Access Team
关于AbbVie
AbbVie的使命是发现并提供创新药物和解决方案，解决当今严重的健康问题，并应对未来的医疗挑战。我们致力于在多个关键治疗领域产生重大影响，包括免疫学、肿瘤学和神经科学——以及我们Allergan Aesthetics产品组合中的产品和服务。有关AbbVie的更多信息，请访问我们的网站www.abbvie.com。关注@abbvie在LinkedIn、Facebook、Instagram、X和YouTube。
国家培训经理（NTM）将通过设计和交付实用且合规的培训解决方案，支持准入与报销培训，重点针对肿瘤学现场报销经理（FRM）组织。NTM确保培训与发展以及品牌战略在培训项目中得到充分体现，并对在多个层级建立牢固的利益相关者关系负责。该职位需要强大的引导、辅导、战略对齐和培训基础技能，以提升参与者的绩效和学习成果。
核心工作职责：
· 设计、开发并交付符合规范的学习解决方案，提高参与者的有效性和可信度
· 通过定期互动建立信任和可信度，体现反馈和已证明的工作合作关系
· 利用品牌现有的学习与发展核心平台和内容，减少重复工作
· 与关键利益相关者进行直接和开放的沟通，从而建立积极的关系和相互对齐
· 向培训参与者提供坦率且具体的口头和书面反馈，使他们意识到自身的优势和劣势，并制定改进计划
· 认识到培训参与者的技能水平，并调整辅导和培训方法以满足个人需求
· 通过在基础培训和持续学习中提供有意义的角色，培养客座讲师和/或区域现场讲师
· 展示并应用对所有利益相关者业务、策略和优先事项的知识，并将培训活动整合到品牌团队业务计划中
· 领导跨职能项目，可能还负责培训组织内的其他特别项目
· 协助其他NFTs的入职、发展和指导，并通过团队合作培养“以团队为领导”的文化
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About AbbVie
AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on LinkedIn, Facebook, Instagram, X and YouTube.
The National Training Manager (NTM) will support Access and Reimbursement Training, with a focus on the Oncology Field Reimbursement Manager (FRM) organization, through the design and delivery of practical, compliant training solutions. The NTM ensures Training and Development and Franchise Strategy are effectively represented across training programs and is accountable for building strong stakeholder relationships at multiple levels. This role requires strong facilitation, coaching, strategic alignment, and training fundamentals to improve participant performance and learning outcomes.
Core Job Responsibilities:
· Designs, develops, and delivers compliant learning solutions that increases effectiveness and credibility of participants
· Build trust and credibility with key stakeholders through regular interaction, evidenced by feedback and proven working partnerships
· Leverages existing Learning & Development core platforms and content within the Franchise training to limit duplicative efforts
· Demonstrates direct and open communication to key stakeholders resulting in positive relationships and mutual alignment
· Provides candid and specific verbal & written feedback to training participants resulting in their awareness of strengths and weaknesses including a plan for improved performance
· Recognizes the skill level of training participants and adjusts coaching and training techniques to meet the needs of individuals
· Develop Guest Trainers and/or Regional Field Trainers by providing a meaningful role during foundational training and ongoing learning
· Demonstrates and applies knowledge of all stakeholder businesses, strategies and priorities and integrates training activities into franchise team business plans
· Leads cross-functional initiatives and may be responsible for additional special projects within training organization
· Assists with the on-boarding, development, and mentorship of other NFTs and “leads through teamwork” cultivating and maintaining positive peer-to-peer relationships
· Executes with little guidance and/or direction from senior leadership
Key stakeholders:
· Learning and Development Leadership
· Therapeutic Business Unit Leadership
· Franchise Marketing Leadership
· AbbVie Patient Services Leadership
Basic:
· Bachelor’s degree
· Understanding of Adult Learning Principles
· Proven experience in development and use of critical learning/teaching platforms (i.e. PowerPoint, Rise Articulate, iSpring)
· 3+ years of field experience in pharmaceutical industry as an Account Executive or Field Reimbursement Manager with extensive knowledge of the access and reimbursement landscape OR comparable previous training experience
· Prior experience leading projects with regional or national impact
· High performing track record and strong understanding of what drives success in a commercial organization
· Demonstrated ability to work with a variety of individuals at all levels of management to develop partnerships and align training with the business strategy
· Proven ability to integrate business trends, brand strategies, and marketplace drivers into plans that drive competitive advantage to the organization
Preferred:
· Experience working within and utilizing LMS
· Prior sales, access and reimbursement, account management experience in the Oncology space
· Knowledge and understanding of basic AI principles to improve training efficiencies and content creation
· Knowledge and exposure to health sciences, market access and/or account management is preferred
Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law:
· The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future.
· We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.
· This job is eligible to participate in our long-term incentive programs.
Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law.
AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled.
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