贷款协调员
Loan Coordinator
贷款协调员（抵押贷款运营与贷款方联络）– 远程办公
职位类型：全职，远程办公
工作时间：美国营业时间
职位简介
在Pavago，我们的一个客户正在招聘一名贷款协调员/贷款方联络员，以确保贷款文件从提交到结案的高效流转。
该职位是内部团队与贷款方之间的主要桥梁，负责保持贷款文件的有序管理，协调文件资料，跟踪进度，并确保每个截止日期都得到满足。如果您有抵押贷款运营经验，并且能在快节奏、注重细节的环境中茁壮成长，这个职位非常适合您。
工作内容
贷款方沟通
- 作为与贷款方的主要联系人。
- 在整个贷款生命周期内保持定期沟通。
- 跟进未完成的贷款方请求和文件。
- 主动上报问题，防止资金或结案延迟。
贷款流程管理
- 监控从提交到结案的活跃贷款文件。
- 维护准确的贷款状态更新和进度跟踪。
- 审核贷款报告并识别延误或缺失的文件。
- 向相关方通报贷款进展和下一步计划。
内部协调
- 与内部团队合作收集所需文件。
- 协调对承销条件和贷款方请求的回应。
- 支持贷款文件的及时提交。
- 确保截止日期和时间表按计划进行。
文件管理与文档处理
- 整理并维护完整的贷款文件。
- 记录通信和相关文件。
- 维护CRM系统和贷款管理系统中的准确记录。
- 在关键里程碑和结案前验证文件完整性。
流程优化
- 识别流程中的低效环节。
- 建议改进贷款协调流程的方案。
- 支持贷款方沟通和流程管理的标准化程序。
任职要求与技能
- 具有贷款协调、贷款处理、抵押贷款运营、贷款方关系或类似职位的经验。
- 对抵押贷款和贷款流程有深入了解。
- 有从提交到结案管理贷款文件的经验。
- 优秀的英文书面和口头沟通能力。
- 强大的组织能力和项目管理能力。
- 能够同时管理多个活跃的贷款文件。
- 使用CRM系统和Google Workspace的经验。
- 高度关注细节和截止日期管理能力。
- 能够工作
查看英文原文
Loan Coordinator (Mortgage Operations & Lender Liaison) – Remote
Position Type: Full-Time, Remote
Working Hours: U.S. Business Hours
About the Role
At Pavago, one of our clients is hiring a Loan Coordinator / Lender Liaison to ensure loan files move efficiently from submission through closing.
This role serves as the primary bridge between internal teams and lending partners, keeping loan files organized, coordinating documentation, tracking progress, and ensuring every deadline is met. If you’re experienced in mortgage operations and thrive in a fast-paced, detail-oriented environment, this role is a great fit.
What You’ll Do
Lender Communication
- Serve as the primary point of contact with lending partners.
- Maintain regular communication throughout the loan lifecycle.
- Follow up on outstanding lender requests and documentation.
- Escalate issues proactively to prevent funding or closing delays.
Loan Pipeline Management
- Monitor active loan files from submission through closing.
- Maintain accurate loan status updates and progress tracking.
- Review loan reports and identify delays or missing documentation.
- Keep stakeholders informed of loan progress and next steps.
Internal Coordination
- Work with internal teams to gather required documentation.
- Coordinate responses to underwriting conditions and lender requests.
- Support timely submission of loan packages.
- Ensure deadlines and timelines remain on track.
Documentation & File Management
- Organize and maintain complete loan files.
- Record correspondence and supporting documentation.
- Maintain accurate CRM and loan management system records.
- Verify file completeness before key milestones and closing.
Process Improvement
- Identify workflow inefficiencies.
- Recommend improvements to loan coordination processes.
- Support standardized procedures for lender communication and pipeline management.
Required Experience & Skills
- Experience in loan coordination, loan processing, mortgage operations, lender relations, or a similar role.
- Strong understanding of the mortgage and lending process.
- Experience managing loan files from submission through closing.
- Excellent written and verbal English communication skills.
- Strong organizational and project management abilities.
- Ability to manage multiple active loan files simultaneously.
- Experience using CRM systems and Google Workspace.
- High attention to detail and deadline management skills.
- Ability to work independently in a remote environment.
- Reliable internet connection and availability for 30+ hours per week.
Nice to Have
- Experience with DSCR, investment-property, or non-QM loans.
- Experience supporting real estate investors.
- Familiarity with Encompass, LendingPad, Jungo, Salesforce, or similar loan platforms.
- Background in real estate operations or acquisitions.
- Experience supporting U.S.-based mortgage lenders or brokers.
What a Typical Day Looks Like
- Review active loan files and lender updates.
- Follow up on outstanding conditions and documentation.
- Coordinate with lenders, underwriters, and internal teams.
- Update loan statuses and CRM records.
- Track deadlines and resolve bottlenecks.
- Ensure loan files are complete before closing.
In short: You’ll keep loan files organized, lenders informed, and closings on schedule from submission through funding.
What Success Looks Like
- Loan files progress smoothly through the pipeline.
- Deadlines and closing timelines are consistently met.
- Accurate and organized loan documentation.
- Strong communication with lenders and internal teams.
- Reduced processing delays and bottlenecks.
- High stakeholder satisfaction.
Interview Process
- Application Review
- Spark Hire Intro Video (3–5 minutes)
- Client Interview
- Offer & Onboarding
What Happens After You Apply
After submitting your application, you’ll receive an email invitation from Spark Hire to record a short 3–5 minute Intro Video. This is the first step in our hiring process and can be completed whenever it’s convenient for you.
Instead of multiple screening calls, you’ll have one opportunity to introduce yourself, discuss your mortgage operations experience, and highlight your background in loan coordination, lender communication, documentation management, and pipeline tracking. Your video will be reviewed before moving forward in the interview process.
You can record your video as many times as you’d like before submitting it—only your final version will be reviewed.
Please keep an eye on both your inbox and spam folder for your Spark Hire invitation after applying.
Apply Now
If you enjoy keeping loan files organized, coordinating with lenders, managing deadlines, and ensuring smooth loan closings, we’d love to hear from you. Apply today and help deliver an exceptional lending experience.
Originally posted on Himalayas