人力资源系统工程师
Manager, People Systems Engineering
超过20年，Smartsheet 一直赋能团队无缝管理任务并更智能地扩展解决方案。现在，在我们最具雄心的篇章中，我们正在将人类团队与AI代理相结合。通过协调代理擅长的工作，自动化手动任务，并在大规模中发现洞察，我们为人们腾出空间，专注于真正重要的事情：判断力、创造力和大格局思考。这就是工作中的魔法，也是我们每天所追求的。
**企业系统工程** 构建并运营支持 Smartsheet 核心业务功能（包括财务、销售/市场拓展和人力资源）的软件平台、集成和自动化。我们的团队负责关键任务系统和流程，这些系统和流程决定了公司如何招聘、销售、计费、支付、报告和扩展。我们在软件工程、企业平台和业务关键数据的交汇点上运作，以与面向客户软件相同的严谨性、可靠性和产品思维来对待内部系统。
**人力资源系统工程** 负责并持续发展支持 Smartsheet 员工生命周期的技术平台。该团队负责 Workday、Docebo、Greenhouse 和更广泛的员工技术生态系统，支持招聘、入职、核心人力资源、薪酬、学习、人才和员工数据等方面的能力。我们结合深入的企业平台专业知识与软件工程实践，利用配置、可扩展性、API、集成、自动化、数据和AI来构建可靠且可扩展的员工体验。
作为 **人力资源系统工程经理**，您将领导负责 Smartsheet 人力资源技术生态系统的工程团队，并定义员工技术演进的长期技术战略。Workday 是该生态系统的关键基础，但此职位不仅限于操作单个应用程序：您将塑造架构、工程实践、数据战略、自动化和新兴 AI 能力，将我们的员工平台整合成一个连贯的技术生态系统。
您需要挑战现有方法，识别从根本上改善员工技术运作的机会——简化流程，减少手动管理，提升员工和经理的体验，加强数据和系统架构，并确定在哪些地方配置、软件工程、自动化或 AI 可以提供更好的解决方案。
**您将：**
- 负责 Smartsheet 人力资源技术生态系统的整体技术方向
- 领导团队设计和实施员工技术平台的架构和解决方案
- 与跨职能团队合作，推动自动化和 AI 在员工体验中的应用
- 制定数据战略，确保系统间的数据一致性和可靠性
- 优化现有流程，提升效率和用户体验
- 与人力资源、IT 和业务部门紧密协作，推动技术落地
查看英文原文
For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day.
**Corporate Systems Engineering** builds and operates the software platforms, integrations, and automations that power Smartsheet’s core business functions across Finance, Sales/GTM, and People & Culture. Our team owns mission-critical systems and workflows that enable how the company hires, sells, bills, pays, reports, and scales. We operate at the intersection of software engineering, enterprise platforms, and business-critical data, treating internal systems with the same rigor, reliability, and product mindset as customer-facing software.
**People Systems Engineering** owns and evolves the technology platforms that power the employee lifecycle at Smartsheet. The team is responsible for Workday, Docebo, Greenhouse, and the broader People technology ecosystem, supporting capabilities across recruiting, onboarding, core HR, compensation, learning, talent, and employee data. We combine deep enterprise-platform expertise with software engineering practices, using configuration, extensibility, APIs, integrations, automation, data, and AI to build reliable and scalable employee experiences.
As **Manager, People Systems Engineering**, you will lead the engineering team responsible for Smartsheet’s People technology ecosystem and define the long-term technical strategy for how employee technology evolves. Workday is a critical foundation of this ecosystem, but this role extends beyond operating individual applications: you will shape the architecture, engineering practices, data strategy, automation, and emerging AI capabilities that connect our People platforms into a cohesive technology ecosystem.
You will be expected to challenge existing approaches and identify opportunities to fundamentally improve how employee technology works - simplifying processes, reducing manual administration, improving employee and manager experiences, strengthening data and system architecture, and determining where configuration, software engineering, automation, or AI can provide better solutions.
**You Will:**
- Own the technical strategy and long-term architecture for the People technology ecosystem, establishing a clear future state across Workday, Docebo, Greenhouse, integrations, employee data, automation, AI, and emerging capabilities
- Lead, coach, and develop the engineering team responsible for Smartsheet’s People platforms, creating a culture of technical ownership, experimentation, engineering rigor, and continuous improvement
- Serve as a technical leader for Workday, ensuring the platform remains well architected, maintainable, secure, scalable, and appropriately leveraged as a foundational system of record within the broader employee technology architecture
- Partner with the Product Manager for People Systems to translate employee and business problems into product and technical strategies, jointly shaping roadmaps while maintaining clear engineering ownership of architecture and implementation
- Continually evaluate the People technology landscape and challenge existing assumptions about how employee workflows should operate, identifying opportunities to simplify, consolidate, redesign, automate, or eliminate processes
- Define architectural boundaries across People platforms, determining which capabilities should live within Workday or other SaaS applications and where APIs, integrations, custom applications, automation, or AI provide better solutions
- Develop the technical strategy for People data, including authoritative sources, data models, system boundaries, data contracts, quality, lineage, access, lifecycle management, and reliable consumption by downstream systems
- Drive the evolution of People Systems toward an API-first and event-driven ecosystem where appropriate, reducing unnecessary point-to-point dependencies, manual data movement, and fragile integrations
- Define an AI and agentification strategy for employee technology, partnering with AI & Automation Engineering to identify where agents, conversational experiences, intelligent workflows, and AI-assisted processes can meaningfully improve employee and manager experiences
- Identify opportunities to move employee interactions away from navigating individual systems and toward simpler, intelligent experiences that orchestrate capabilities across the underlying People technology stack
- Establish a deliberate automation strategy across the employee lifecycle, reducing repetitive administration and manual handoffs across recruiting, onboarding, employee changes, compensation, learning, talent, and offboarding
- Introduce stronger software engineering practices into the People technology stack, including source control, peer review, CI/CD, environment management, observability, reusable components, documentation, and disciplined release practices where supported by the underlying platforms
- Establish a strategy for automated testing across People Systems, progressively reducing dependence on manual regression testing and improving confidence and speed as Workday and connected platforms change
- Define engineering standards for Workday configuration and extensibility, including when to use native configuration, Workday Studio, Workday Extend, APIs, integrations, automation, or external services
- Improve observability across critical employee workflows, integrations, scheduled processes, and data flows so failures and degradation can be identified proactively rather than through employee or business escalation
- Own the technical health of the People Systems portfolio, establishing mechanisms to identify and address architectural debt, fragile integrations, unnecessary customization, obsolete processes, platform limitations, and recurring operational issues
- Partner with Integration Engineering, AI & Automation, Data, Identity, Security, and other engineering teams to ensure People technology operates as part of a coherent enterprise architecture rather than as an isolated HR technology stack
- Evaluate emerging technologies and platform capabilities, separating meaningful opportunities from technology hype and developing pragmatic paths from experimentation to production
- Balance roadmap delivery with architectural modernization, platform reliability, technical debt, security, operational sustainability, and longer-term engineering investments
- Establish architecture reviews, technical standards, engineering metrics, and other mechanisms that raise the maturity of People Systems Engineering over time
- Communicate technical strategy, architecture decisions, investment needs, risks, and tradeoffs clearly to People & Culture, Product, Engineering, and senior leadership
- Recruit, onboard, mentor, and develop engineers with a combination of enterprise platform expertise, software engineering capability, systems thinking, and curiosity about the future of employee technology
**You Have:**
- Bachelor’s degree in Computer Science, Information Systems, Engineering, or a related field — or equivalent practical experience
- 8+ years of experience across enterprise application engineering, software engineering, HR technology, systems architecture, or related technical disciplines
- 2+ years of experience managing or formally leading technical teams, with demonstrated ability to develop both people and technical capability
- Strong hands-on technical understanding of Workday, including its architecture, data model, security model, business processes, integrations, reporting, and extensibility capabilities
- Demonstrated experience defining technical strategy or architecture, rather than solely managing application delivery, configuration, or support
- Strong systems thinking and the ability to reason across applications, integrations, APIs, data, identity, automation, infrastructure, and employee experiences as a connected architecture
- Experience determining appropriate boundaries between SaaS configuration, platform extensibility, integrations, automation, and custom software development
- Experience designing or evolving enterprise data architecture, including systems of record, data models, interfaces, data contracts, quality, governance, and downstream consumption
- Experience introducing modern software engineering practices into enterprise SaaS or business systems environments
- Experience with testing strategy and automation, CI/CD, observability, release engineering, or other practices that improve the reliability and velocity of enterprise application development
- Understanding of modern AI capabilities and the ability to identify practical applications of agents, LLMs, and intelligent automation within enterprise workflows
- Experience partnering with Product Managers to combine product strategy, customer needs, and technical strategy into coherent roadmaps and investment decisions
- Demonstrated ability to challenge legacy processes and architectures constructively and develop pragmatic modernization strategies rather than simply maintaining the existing environment
- Ability to operate across both strategic architecture and detailed technical discussions, including the credibility to challenge engineers, vendors, implementation partners, and business stakeholders
- Strong understanding of security, privacy, access control, auditability, and data protection considerations associated with sensitive employee data
- Excellent analytical, verbal, and written communication skills, with the ability to communicate complex technical strategies and tradeoffs to technical and non-technical audiences
- Experience with adjacent People platforms such as Docebo, Greenhouse, or similar technologies is a plus
- Experience with Workday Studio, Workday Extend, Workday APIs, cloud platforms, event-driven architectures, AI/agent platforms, or modern automation frameworks is a strong plus
**Current US Perks & Benefits:**
- Employer subsidized medical/vision and dental coverage for full-time employees
- 401k Match to help you save for your future (50% of your contribution up to the first 6% of your eligible pay)
- Monthly stipend to support your work and productivity
- Flexible Time Away Program, plus Sick Time Off
- US employees are automatically covered under Smartsheet-sponsored life insurance, short-term, and long-term disability plans
- US employees receive 12 paid holidays per year
- Up to 24 weeks of Parental Leave
- Personal paid Volunteer Day to support our community
- Opportunities for professional growth and development including access to Udemy online courses
- Company Funded Perks, including a counseling membership, local retail discounts, and your own personal Smartsheet account
- Teleworking options from any registered location in the U.S. (role specific)
_Smartsheet provides a competitive base salary range for roles that may be hired in different geographic areas we are licensed to operate our business from. Actual compensation is determined by several factors including, but not limited to, level of professional, educational experience, skills, and specific candidate location. In addition, this role will be eligible for a market competitive incentive opportunity._
US Base Salary Pay Range
$122,000—$175,000 USD
**Get to Know Us:**
At Smartsheet, your ideas are heard, your potential is supported, and your contributions have real impact. You’ll have the freedom to explore, push boundaries, and grow beyond your role. We welcome diverse perspectives and nontraditional paths—because we know that impact comes from individuals who care deeply and challenge thoughtfully. When you’re doing work that stretches you, excites you, and connects you to something bigger, that’s magic at work. Let’s build what’s next, together.
**Equal Opportunity Employer:**
Smartsheet is an Equal Opportunity (EEO) employer committed to fostering an inclusive environment with the best employees. It is our policy to provide equal employment opportunities to all qualified applicants in accordance with applicable laws in the US, UK, Australia, Germany, Costa Rica, Japan, Bulgaria, India, and Singapore. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.
If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know.
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