客户经理（重点客户）
Account Executive (Key Accounts)
为什么选择Housecall Pro？
帮助我们打造能改善生活的解决方案。在Housecall Pro，我们每天上班都致力于为真实的用户带来改变：那些支持美国1亿家庭的家政服务专业人士。我们一切以“专业人员”为中心，致力于帮助他们优化运营、扩大业务规模，并最终节省时间，陪伴家人，过上更好的生活。
虽然我们的总部位于科罗拉多州丹佛市，但我们的团队遍布全球，包括巴西、波兰、菲律宾、墨西哥等地的同事。我们非常重视客户，营造一种公司、员工和专业人员共同成长和成功的文化——无论他们身处何地。领导层不仅关注团队成员的职业发展，也期望团队能够为专业人员创造解决方案。
我们还提供：
- 丰富的福利计划，涵盖医疗、牙科、视力、人寿、残疾保险以及401(k)退休计划
- 带薪假期和灵活的带薪休假制度
- 每月科技补贴
- 以创新为核心的文化，重视来自任何地方的大胆想法
职位描述：
作为Housecall Pro的关键客户客户经理，你将为中型专业人员服务，与他们共同制定与Housecall Pro合作的愿景，无论是现在还是未来。你将运用你的咨询式、基于客户的销售技巧，让关键决策者参与进来，明确成功标准，完成销售并交付。
你通过行业知识、产品精通和对竞争环境的深入了解，为Housecall Pro的销售树立了标准。虽然我们自豪地为各种规模的组织提供服务，但由于中型客户业务相对复杂，需要我们的关键客户团队给予更多关注和重视。
你每天的工作包括每天进行3-4次60-90分钟的产品演示，与关键客户入职专员协作支持新客户的入职流程，并严格管理你的销售线索。你将与关键客户SDR和客户经理紧密合作，作为更大的销售团队的一部分。我们这支充满创业精神、热情且以客户为中心的团队是Housecall Pro的“人面”，帮助我们的服务专业人士理解我们的软件如何助力他们的业务增长。
薪酬：
基本工资：49,000美元/年
目标收入：100,000 - 125,000美元/年
查看英文原文
Why Housecall Pro?
Help us build solutions that build better lives. At Housecall Pro, we show up to work every day to make a difference for real people: the home service professionals that support America’s 100 million homes. We’re all about the Pro, and dedicate our days to helping them streamline operations, scale their businesses, and—ultimately—save time so they can be with their families and live well.
While our headquarters are based in Denver, Colorado, our team spans the globe, with teammates across Brazil, Poland, the Philippines, Mexico, and beyond. We care deeply about our customers and foster a culture where our company, people and Pros grow and succeed together—no matter where they’re based. Leadership is as focused on growing team members’ careers as they expect their teams to be on creating solutions for Pros.
We also offer:
- A generous benefits program that supports the whole you with medical, dental, vision, life, disability, and 401(k)
- Paid holidays and flexible, take-it-as-you-need-it paid time off
- Monthly tech reimbursements
- A culture built on innovation that values big ideas, no matter where they come from
The role:
As a Key Accounts Account Executive at Housecall Pro you are serving our mid-size Pros by building a shared vision for what a partnership with Housecall Pro looks like both today and in the future. You will use your consultative, account-based selling skills to get the key stakeholders in the room, map what success looks like, close the sale and deliver.
You set the standard for selling at Housecall Pro through your industry knowledge, product mastery and intimate, current picture of the competitive landscape. While we proudly serve organizations of all sizes, the mid-size segment requires additional focus and attention from our Key Accounts team due to the relatively complex nature of their businesses.
Your day consists of running 3-4, 60-90 minute product demos per day, supporting the onboarding process for new customers in coordination with your Key Accounts Onboarding Specialists and tightly managing your pipeline. You will work closely with Key Accounts SDRs and Account Executives as part of a larger sales org. Our team of entrepreneurial, enthusiastic and client-focused team members are the "human face" of Housecall Pro, helping our service professionals to understand the value of our software in growing their businesses.
Compensation:
Base Salary: $49,000/year
On-target earnings: $100,000 - $130,000 + uncapped earning potential
Schedule:
Ability to work full time (40 hrs/week) with an 8 hour shift, ranging within 5am-7pm local time.
What we’re looking for:
Our most successful Account Executives:
- Love working with people; Pros (our customers) and team members included!
- Are driven to add value for our Pros and the company in a genuine way
- Are curious, fun, and adaptable in a results-oriented environment that offers a healthy dose of independence, teamwork, and competition
- Love to learn, show initiative, and embrace change as a means to constant improvement and growth. We are always looking to “be better today than we were yesterday.”
- Have strong customer service, communication, presentation, and creative problem-solving skills.
Our on-boarding program is designed to get new team members up to speed on who our customers are, our inbound marketing channels, Housecall Pro product, and provide the needed tools, resources, and support to be successful.
Qualifications
- Proven top 10% performance in an established sales org (along with accompanying leaderboard/ quota attainment documentation)
- 5+ years working in inside sales (software a plus)
- Experience working with or selling to our Pros (HVAC or Plumbing experience a major plus)
- High school diploma required, college preferred
- Excellent written/verbal communication skills
- Strong problem solving skills
- Motivation, drive and a self-starting attitude
- Ability to work in a fast paced, team environment
- Good time management with strong organizational skills
Location Dependent Information
This role is open to candidates and the average earnings range from $85,000 - $130,000 annually. The specific hourly rate for the successful candidate will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. This role is also eligible to participate in Housecall Pro’s the following benefits: health care insurance (medical, dental, vision, disability), employee assistance program, 401(K), flexible time off, paid parental leave, tech reimbursement, and other company benefits. Housecall Pro is growing fast and we’re scaling our team to help enable and accelerate our growth.
Founded in 2013, Housecall Pro helps home service professionals (Pros) streamline every aspect of their business. With easy-to-use tools for scheduling, dispatching, payments, and more, Housecall Pro enables Pros to save time, grow profitably, and provide best-in-class service.
Housecall Pro’s brand portfolio includes Business Coaching by Housecall Pro, a business coaching solution for home services businesses. Our brands are united by a singular mission to champion our Pros to success.
We support more than 50,000 businesses and have over 2,000 ambitious, mission-driven, genuinely fun-loving teammates across the globe. If you want to do work that impacts real people, supported by a team that will invest in you every step of the way, we’d love to hear from you.
Housecall Pro celebrates diversity and we are committed to creating an inclusive environment. We are an equal opportunity employer and do not discriminate on the basis of gender, race, religion, national origin, ethnicity, disability, gender identity/expression, sexual orientation, veteran or military status, or any other category protected under the law. #LI-Remote
Privacy Notice for California Job Candidates - Housecall Pro
Use of Artificial Intelligence in Hiring and Engagement Processes: we may use artificial intelligence (AI)-powered tools to support the review and evaluation of employment and independent contractor applications, including screening and qualification assessments. All final hiring and engagement decisions are made by human representatives, not AI tools.