特别项目负责人
Special Projects Lead
在Clover Health,我们通过将数据的力量与人文关怀相结合,重新定义健康保险,帮助我们的会员保持更健康的状态。我们认为医疗系统存在缺陷,因此我们开发了定制的软件和分析工具,使临床团队能够进行干预,为最需要的人提供个性化的护理。
我们正在招聘一名具有高度自主性的运营人员加入创新与交付团队,从模糊到执行,推动Clover最重要的跨职能项目。你将加入一个小型、跨职能的团队,该团队负责构建定义Clover下一阶段的系统、计划和策略。
这是一个罕见的职位,适合那些在战略、系统设计和执行力交汇点上茁壮成长的人。你将作为CEO和高管团队的倍增器:协调组织边界内的执行,梳理尚未有负责人的问题,并推动直接影响Clover增长和运营杠杆的项目。
**作为特别项目负责人,你将:**
- **设计战略项目:** 将高层目标转化为MECE(相互独立、完全穷尽)的工作流,明确接口、负责人和时间表。
- **利用AI和新兴技术:** 识别并部署AI驱动的工具和方法,加速执行并在你的工作及更广泛的项目中解锁解决方案。
- **以CEO标准推动执行:** 从启动到成果全程负责项目。设定节奏。保持高度和细节,两者兼顾。
- **在不同层级和职能间协调利益相关者:** 在没有权威的情况下影响他人。通过清晰度而非升级来推动责任。
- **将模糊转化为行动:** 当没有指南时,建立一套方案;当优先级不明确时,强制排序;当协调失败时,重建系统。
- **跨边界协作:** 管理涉及内部团队和外部合作伙伴(供应商、监管机构和战略合作者)的项目。协调内部准备与外部依赖。
**此职位成功的标志是:**
- **前90天:** 快速掌握Clover的商业模式,建立关键关系,并成为核心战略项目的首选负责人。
- **前6个月:** 成功推动多个跨职能项目完成,开发提升运营效率的系统,并确立自己作为战略重点的可信领导顾问。
- **第一年:** 创造价值
查看英文原文
At Clover Health, we are reinventing health insurance by combining the power of data with human empathy to keep our members healthier. We believe the healthcare system is broken, so we've created custom software and analytics to empower our clinical staff to intervene and provide personalized care to the people who need it most.
We’re hiring a high-agency operator into the Innovation & Delivery team to drive Clover’s most important cross-functional initiatives from ambiguity to execution. You’ll join a small, cross-functional team within Innovation & Delivery that builds the systems, programs, and strategies defining Clover’s next chapter.
This is a rare role designed for someone who thrives at the intersection of strategy, systems design, and executional rigor. You’ll operate as a force-multiplier to the CEO and executive team: orchestrating execution across organizational boundaries, structuring problems that don’t yet have owners, and driving initiatives that directly shape Clover’s growth and operational leverage.
**As a Special Projects Lead, you will:**
- **Architect Strategic Programs:** Translate high-level goals into MECE workstreams with clear interfaces, owners, and timelines.
- **Harness AI & Emerging Technology:** Identify and deploy AI-powered tools and approaches to accelerate execution and unlock solutions across your own work and broader workstreams.
- **Drive Execution with CEO-Standard Rigor:** Own initiatives from kickoff through outcomes. Set the pace. Maintain altitude and detail without losing either.
- **Align Stakeholders Across Levels and Functions:** Influence without authority. Drive accountability through clarity, not escalation.
- **Translate Ambiguity Into Action:** When no playbook exists, build one. When priorities are unclear, force rank them. When coordination breaks down, rebuild the system.
- **Collaborate Across Boundaries:** Manage projects that touch internal teams and external partners — vendors, regulators, and strategic collaborators. Align internal readiness to external dependencies.
**Success in this role looks like:**
- **First 90 days:** Quickly grasp Clover’s business model, establish key relationships, and become the go-to-lead on a core strategic project.
- **First 6 months:** Successfully drive multiple cross-functional initiatives to completion, develop systems improving operational efficiency, and establish yourself as a trusted leadership advisor on strategic priorities.
- **First year:** Create scalable coordination mechanisms that improve execution across teams, resolve strategic misalignments, and deliver measurable business impact on growth and operational leverage.
**You should get in touch if:**
- You’ve had 3–10 years of experience at a top-tier consulting firm (e.g., McKinsey, Bain, BCG), in BizOps at a tech company, or in a high-trust internal strategy/Chief of Staff-type role.
- You think in structured logic, write with precision, and speak in synthesized insights.
- You’re not a deck-maker. You’re a system builder who wants to see the impact of your thinking play out in operations.
- You’ve driven complex, multi-org initiatives to the finish line — not just advised on them.
- You’re energized by ambiguity, allergic to bureaucracy, and motivated by direct proximity to decision-making and value creation.
- You don’t need positional authority to lead. You earn trust and create alignment through clarity, quality, and velocity.
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**Benefits Overview**:
- Financial Well-Being: Our commitment to attracting and retaining top talent begins with a competitive base salary and equity opportunities. Additionally, we offer a performance-based bonus program, 401k matching, and regular compensation reviews to recognize and reward exceptional contributions.
- Physical Well-Being: We prioritize the health and well-being of our employees and their families by providing comprehensive medical, dental, and vision coverage. Your health matters to us, and we invest in ensuring you have access to quality healthcare.
- Mental Well-Being: We understand the importance of mental health in fostering productivity and maintaining work-life balance. To support this, we offer initiatives such as No-Meeting Fridays, monthly company holidays, access to mental health resources, and a generous flexible time-off policy. Additionally, we embrace a remote-first culture that supports collaboration and flexibility, allowing our team members to thrive from any location.
- Professional Development: Developing internal talent is a priority for Clover. We offer learning programs, mentorship, professional development funding, and regular performance feedback and reviews.
_Additional Perks_:
- Employee Stock Purchase Plan (ESPP) offering discounted equity opportunities
- Reimbursement for office setup expenses
- Monthly cell phone & internet stipend
- Remote-first culture, enabling collaboration with global teams
- Paid parental leave for all new parents
- And much more!
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**About Clover**: We are reinventing health insurance by combining the power of data with human empathy to keep our members healthier. We believe the healthcare system is broken, so we've created custom software and analytics to empower our clinical staff to intervene and provide personalized care to the people who need it most.
We always put our members first, and our success as a team is measured by the quality of life of the people we serve. Those who work at Clover are passionate and mission-driven individuals with diverse areas of expertise, working together to solve the most complicated problem in the world: healthcare.
From Clover’s inception, Diversity & Inclusion have always been key to our success. We are an Equal Opportunity Employer and our employees are people with different strengths, experiences, perspectives, opinions, and backgrounds, who share a passion for improving people's lives. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion and many other parts of one’s identity. All of our employee’s points of view are key to our success, and inclusion is everyone's responsibility.
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#LI-REMOTE
_Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. We are an [E-Verify](https://e-verify.uscis.gov/esp/media/resourcesContents/E-Verify_Participation_Poster.pdf) company._
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Final pay is based on several factors including but not limited to internal equity, market data, and the applicant’s education, work experience, certifications, etc.
A reasonable estimate of the base salary range for this role is:
$160,000—$190,000 USD