高级经理，生鲜质量
Senior Manager, Produce Quality
### **关于我们**
Hungryroot 正在利用人工智能打造有史以来最以消费者为中心的食品和健康公司。我们就像您健康的个人助手——了解您的目标、生活方式和预算，为您和您的家人推荐并配送健康的杂货、简单的食谱和必要的补充剂。
这是最简单的方式，让您吃得健康、实现目标、节省时间并发现新食物。我们认为食物是健康的基石，便利不应意味着妥协，而且每个人在饮食和生活方式上都是独特的。这就是为什么我们正在构建一个未来，让健康生活既容易又愉快。
Hungryroot 是一个分布在 28 个以上美国州的顶尖人才分布式团队。虽然我们总部位于纽约市，但我们的远程优先文化强调协作、团队建设和灵活性。您可以期待定期的虚拟团队活动、强大的所有权和责任感，以及年度公司团建。
### **职位描述**
我们正在寻找一位经验丰富的高级经理，负责农产品质量，加入我们的运营团队，作为农产品质量、规格管理及供应商执行方面的技术负责人。这是一个新设立的高影响力职位，负责确保我们的农产品始终符合客户对优质健康杂货的期望。
农产品是我们最易腐烂且运营最复杂的品类。在这个职位上，您将作为种植者和运输商、我们的五个履约中心（FC）以及跨职能合作伙伴（包括品类管理、计划和食品安全与质量（FSQA））之间的关键纽带。您将推动供应商的责任感，建立质量标准，发展现场团队，并在问题影响到客户之前主动识别风险。
这是一个远程职位，预计有 30-40% 的时间用于供应商拜访、履约中心培训和现场评估。
### **职责**
- **负责供应商质量和责任。** 与种植者和运输商建立并维护良好的关系，确保 Hungryroot 的质量标准得到一致满足。与供应商合作明确质量期望、保质期要求和纠正措施，作为质量问题的首要升级点，并推动供应商持续改进表现。
- **领导农产品规格管理。** 开发、维护并持续改进批量和联合制造农产品的规格。制定临时规格，确保符合食品安全和质量标准。
查看英文原文
### **About Us**
Hungryroot is using AI to build the most consumer-centric food and wellness company to ever exist. We act as your personal assistant for healthy living—getting to know your goals, lifestyle, and budget, and recommending and delivering healthy groceries, easy recipes, and essential supplements for you and your family.
It’s the easiest way to eat healthy, achieve your goals, save time, and discover new foods. We believe food is the foundation of health, convenience should not mean compromise, and that everyone is unique in how they eat and live. That’s why we’re building a future in which healthy living is both easy and enjoyable.
Hungryroot is a distributed team of top talent across 28+ U.S. states. While we have a headquarters in New York City, our remote-first culture emphasizes collaboration, team-building, and flexibility. Expect regular virtual team events, strong ownership and accountability, and an annual company retreat.
### **About the Role**
We are looking for an experienced Senior Manager, Produce Quality to join our Operations team as the technical authority on produce quality, specification governance, and supplier execution. This is a newly created, high-impact role responsible for ensuring our produce consistently meets the standards our customers expect from a premium, healthy grocer.
Produce is our most perishable and operationally complex category. In this role, you will serve as the critical link between growers and shippers, our five Fulfillment Centers (FCs), and cross-functional partners across Category Management, Planning, and Food Safety & Quality (FSQA). You will drive supplier accountability, establish quality standards, develop field teams, and proactively identify risks before they impact our customers.
This is a remote position with approximately 30–40% travel for supplier visits, fulfillment center training, and field assessments.
### **Responsibilities**
- **Own supplier quality and accountability.** Build and maintain strong relationships with growers and shippers to ensure Hungryroot's quality standards are consistently met. Partner with suppliers on quality expectations, shelf-life requirements, and corrective actions, serving as the primary escalation point for quality disputes and driving continuous supplier performance improvement.
- **Lead produce specification governance.** Develop, maintain, and continuously improve specifications across bulk and co-manufactured produce. Create temporary specifications during changing market conditions and serve as the company's technical authority on produce specifications, interpretation, and compliance.
- **Provide technical leadership across the supply chain.** Partner with Category Management, Planning, Operations, and FSQA to provide technical guidance on assortment decisions, supplier capabilities, inbound delivery cadence, truck temperatures, fulfillment center turn days, and seasonal transitions. Develop and recommend produce quality guardrails and operational constraints, leveraging deep knowledge of growing regions, weather patterns, and crop conditions to proactively identify and mitigate quality and supply risks.
- **Champion food safety and regulatory compliance.** Provide technical leadership on produce inspection, grading, and defect identification in accordance with USDA standards and PACA regulations. Serve as Hungryroot's primary USDA liaison, ensuring inspection readiness and compliance while monitoring critical control points and shelf-life expectations across all produce commodities.
- **Develop world-class fulfillment center quality teams.** Train and coach inbound quality teams across the fulfillment center network on standardized inspection procedures, grading methodologies, defect identification, and communication practices to ensure consistent execution nationwide.
- **Drive continuous improvement through data.** Own produce quality performance from customer feedback through corrective action and resolution. Analyze quality trends, identify systemic improvement opportunities, reduce defect rates, and present regular updates on quality performance, emerging risks, and recommendations to cross-functional stakeholders and senior leadership.
- **Lead specialty quality programs.** Oversee in-house retain testing and other quality initiatives to validate supplier shelf-life performance and continuously strengthen Hungryroot's produce quality standards.
### **Qualifications**
- 5–10 years of produce inspection or produce quality experience, with deep expertise in USDA grading standards, PACA regulations, and fresh commodity quality assessment.
- Hands-on experience inspecting, grading, and evaluating quality across a broad range of fresh produce commodities.
- Strong knowledge of growing regions, seasonal transitions, weather impacts, storage crops, and produce supply chain dynamics.
- Experience building and managing supplier relationships with growers, shippers, or produce vendors.
- Experience utilizing Claude or other AI tools for job related activities such as metric evaluation.
- Demonstrated experience developing, maintaining, and governing produce specifications in a retail, foodservice, or direct-to-consumer environment.
- Experience supporting quality operations across multiple distribution centers, fulfillment centers, or field locations.
- Demonstrated success leading supplier corrective action programs, quality investigations, and supplier performance management.
- Experience training, developing, and standardizing quality practices across distributed operational teams.
- Excellent communication skills, with the ability to clearly communicate produce quality, operational risks, and recommendations to both field teams and executive leadership.
- Ability to work independently in a remote environment and travel approximately 30–40% for supplier visits, fulfillment center training, and field assessments
### **Perks & Benefits**
- Remote-first: work from home, work from our NYC office, work from anywhere in the U.S. - you decide!
- Equity
- Unlimited vacation policy
- Universal paid parental leave
- Monthly Hungryroot credit for delicious, healthy groceries
- Comprehensive health, vision, dental, and life insurance
- 401k with Company Match
- A work from home stipend to support your initial home-office setup
_Expected Pay Range_
_$140,000 - $160,000_
#LI-REMOTE
**_The employer will not sponsor applicants for work visas._**
_Our mission to help make healthy eating easy, accessible, and joyful is better served by a diverse workplace. We are a proud Equal Opportunity Employer committed to building an inclusive workplace. We have zero-tolerance for harassment or discrimination. We do not discriminate on the basis of any protected class._