客户经理（美妆行业）
Client Account Manager (Beauty Industry)
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免责声明：本职位描述为通用版本，具体任务和工具将在最终面试阶段进一步讨论。请根据您的所在地和经验申请合适的职位。我们优先考虑能够成功胜任此工作的候选人！
客户经理（美妆行业）
Wing 正在致力于重新定义全球公司的未来工作方式！我们希望成为企业打造世界级团队并实现运营自动化的首选平台。
我们现在急需一位客户经理（美妆行业）立即加入！
职责与工作内容包括但不限于：
售后交接：在BDR完成交易后立即接手客户关系。
客户入职：管理客户进入系统的流程，并确保与销售团队的顺利交接。
主要联系人：处理所有持续的客户沟通，并成为美妆品牌创始人的首选联系人。
账户支持：进行后续跟进，回应客户需求/问题，并协调内部资源以确保交付成果。
留存与关系建设：保持高客户满意度，并与品牌建立长期关系。
平台管理：使用HubSpot和Bitrix24更新客户记录，并帮助客户使用其专有的Retail Connect平台。
所需工具
HubSpot
Bitrix24
任职要求：
必须具备清晰的表达能力和强大的客户沟通能力（书面和口头），因为他们将是公司与美妆品牌创始人之间的主要代表。
在视频会议中自信、专业且形象得体。每次客户会议都是视频通话，因此必须具备稳定的网络连接。
能够适应英国的工作时间。
对美妆、护肤、化妆品、护发或香水有真实兴趣或相关知识。
女性优先，但并非严格要求。
需要具备学习和操作HubSpot、Bitrix24及其专有Retail Connect平台的能力。
技术要求：
带降噪功能的USB耳机
可用的网络摄像头
至少1.8 GHz处理器和至少4GB内存的电脑
主网络服务速度：至少25 Mbps有线连接
备用网络服务速度：至少10 Mbps
福利：
绩效激励
职位
查看英文原文
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Disclaimer: This is a generic job description for the position stated below. Actual tasks and tools will be discussed further when you reach the final interview stage. Please ensure you apply for the right job based on your location and experience. We prioritize people who can do this successfully!
Client Account Manager (Beauty Industry)
Wing is on the exciting mission of redefining the future of work for companies worldwide! We are looking to be the one-stop shop for companies that are looking to build world-class teams & place their operations on autopilot.
And we’re looking for a Client Account Manager (Beauty Industry) to start immediately!
Duties and Responsibilities include but are not limited to:
Post-Sale Handoff: Take over the relationship immediately after the BDR closes a deal.
Client Onboarding: Manage the onboarding process into their systems and ensure a smooth transition from the sales team.
Primary Point of Contact: Handle all ongoing client communication and become the go-to person for beauty-brand founders.
Account Support: Conduct follow-ups, respond to client needs/questions, and coordinate internally to ensure deliverables are met.
Retention & Relationship Building: Maintain high client satisfaction and build long-term relationships with the brands.
Platform Management: Keep client records updated using HubSpot and Bitrix24, and help clients navigate their proprietary Retail Connect platform.
Required Tools
HubSpot
Bitrix24
Qualifications:
Must have clear articulation and strong client-facing communication (written and spoken) since they will be the face of the company to beauty-brand founders.
Confident, professional, and highly presentable on camera. Every client meeting is a video call, so strong internet is a must.
Must be able to accommodate UK business hours.
Genuine interest or knowledge in beauty, skincare, cosmetics, haircare, or fragrance.
Female is preferred, but clarified it's not strictly mandatory.
Needs to be capable of learning and navigating HubSpot, Bitrix24, and their proprietary Retail Connect platform.
Technical Requirements:
USB Headset with Noise Cancellation feature
Working Webcam
Computer with at least 1.8 GHz processor and at least 4GB RAM
Main Internet Service Speed: at least 25 Mbps cable connection
Backup Internet Service Speed: at least 10 Mbps
Benefits:
Performance Incentives
Job Security and Stability
Paid Training
Inclusive Culture
Upskilling Opportunities
100% Work-From-Home
Exceptionally Supportive Team
Opportunities for Career Growth
Fun Work Environment
Holiday & Overtime Pay
Schedule: UK work hours (20 hours per week, Part-time)
Location: 100% Remote
Salary Package: Up to ₱22K/month
Please note:
• Only qualified candidates will be invited to take the assessment & scheduled for an interview.
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