招生专员I
Admission Specialist I
招生专员I负责将学生注册到UAGC的各种学位项目中。学生咨询通过电子邮件、在线聊天、短信和电话接收。作为学生的倡导者,他们在注册过程中协助学生,充当与其他大学部门之间的联络人,以确保学生顺利进入学术体验。该职位需要遵守UAGC的核心价值观,在高能量、快节奏的环境中工作,每个互动都要体现关怀,利用既定流程从咨询到注册最大化机会。招生专员I必须展示出良好的沟通能力,保持专业性,并以道德和诚信遵守所有UAGC政策。
此职位不提供签证担保。
职责和责任:
- 与咨询学生建立对话。
- 评估学生的需求、兴趣和目标,提供清晰准确的信息,帮助学生做出关于其课程或项目的明智决策,讨论学生的适配性和成功可能性。
- 以准确和道德的方式向潜在学生介绍学校、课程设置、认证、费用、技术及特定优势。
- 持续达成该职位的预期目标和指标,包括每日学生接触、遵守时间表、学生可用性、合规性、课程知识,以及能够使用大学提供的工具以支持一流的学生成就体验。
- 根据UAGC政策和程序,以及所有适用法规和认证标准,专业地协助学生完成注册流程。
- 根据学生需求推广学术课程,迅速响应既定部门期望,进行基于需求的评估,支持学生申请在第一门课程开始后的第21天前推进,以确保学生持续参与和成功。
知识、技能和能力:
- 计算机技能:熟练使用Microsoft Office套件;其他系统知识。
- 写作和沟通技能:能够有效地与内部和外部利益相关者沟通。
- 具有高度的细节关注能力,以确保学生文件的准确性。
- 展示出能够为社区建设做出贡献并促进社区氛围的能力。
查看英文原文
The Admission Specialist I is responsible for enrolling students into various degree programs at UAGC. Student inquiries are received via email, live chat, text, and phone. Serving as the students advocate, they assist students through the enrollment process acting as a liaison between other university departments to ensure successful on-boarding of students into their academic experience. The role requires adherence to UAGC's core values, while working in a high energy, fast paced environment, demonstrating care in every interaction, utilizing the established process to maximize opportunity from inquiry to enrollment. The Admission Specialist I must demonstrate strong communication skills, maintain professionalism and uphold all UAGC policies with ethics and integrity.
Visa sponsorship is not available for this position.
Duties and Responsibilities:
- Initiate dialog with inquiring students.
- Evaluate student needs, interests, and goals, provide clear and accurate information to help students make informed decisions about their program or course, discuss fit and ability for the student to be successful.
- Present information regarding the school, program offerings, accreditation, cost, technology, and benefits specific to the prospective student in an accurate and ethical manner.
- Consistently achieves the expected goals and objectives for the role, including, daily student outreach, adherence to schedule, student availability, compliance, program knowledge, and ability to navigate tools provided by the university to support a best-in-class student experience.
- Professionally assists students through the enrollment process in accordance with UAGC policies and procedures, and in compliance with all applicable regulations and accrediting standards.
- Promote academic offerings to inquiring students based on student need, acts swiftly to respond based on established department expectations, conducting a needs-based assessment, supporting the progression of the student application through Day 21 of the first course to ensure student persistence and success.
Knowledge, Skills, and Abilities:
- Computer Skills: Proficient with Microsoft Office Suite; other systems knowledge.
- Writing and Communication Skills: Ability to effectively communicate with both internal and external stakeholders.
- Demonstrate high level attention to detail skills to ensure accuracy of student documents.
- Demonstrated ability to contribute to and foster a community grounded in trust and belonging, aligned with the UAGC Culture of Care.
- Knowledge of creating and maintaining an environment that supports academic, professional, and personal growth, enhancing the transformative student experience.
- Skilled in promoting opportunities for individuals to thrive.
- Ability to adapt in a changing environment.
The job posting reflects the general nature and level of work expected of the selected candidate(s). It is not intended to be an exhaustive list of all duties and responsibilities. The institution reserves the right to amend or update this description as organizational priorities and institutional needs evolve.
Minimum Qualifications:
- High school diploma or high school diploma equivalency is required.
- Minimum of 3 years of relevant experience, or equivalent combination of education and work experience.
Preferred Qualifications:
- Some college education.
- Relatable CRM experience.
Outstanding U of A benefits include health, dental, and vision insurance plans; life insurance and disability programs; paid vacation, sick leave, and holidays; U of A/ASU/NAU tuition reduction for the employee and qualified family members; retirement plans; access to U of A recreation and cultural activities; and more!
The University of Arizona has been recognized for our innovative work-life programs. For more information about working at the University of Arizona and relocations services, please click here.
Rate of Pay: $18.15-$22.69
Compensation Type: Salary at 1.0 full-time Equivalence (FTE)
Grade: 4
Compensation Guidance:
The Rate of Pay Field represents the University of Arizona’s good faith and reasonable estimate of the range of possible compensation at the time of posting. The University considers several factors when extending an offer, including but not limited to, the role and associated responsibilities, a candidate’s work experience, education/training, key skills, and internal equity.
The Grade Range represents a full range of career compensation growth over time in this position and grade. The university offers compensation growth opportunities within its career architecture. To learn more about compensation, please review our Applicant Compensation Guide and our Total Rewards Calculator.
The grade range for this position is $18.15-$22.69. Each unit typically sets starting pay between the minimum and midpoint upon hire as reflected in the Rate of Pay field above.
Special Instructions to Applicant: The application window is anticipated to close on Tuesday, September 15, 2026 (11:59 PM MST).
Career Stream and Level: OC2
Job Family: Student Contact Center Support
Job Function: Student Services
Clery Language:
Notice of Availability of the Annual Security and Fire Safety Report:
In compliance with the Jeanne Clery Campus Safety Act (Clery Act), each year the University of Arizona releases an Annual Security Report (ASR) for each of the University’s campuses. These reports disclose information including Clery crime statistics for the previous three calendar years and policies, procedures, and programs the University uses to keep students and employees safe, including how to report crimes or other emergencies and resources for crime victims. As a campus with residential housing facilities, the Main Campus ASR also includes a combined Annual Fire Safety report with information on fire statistics and fire safety systems, policies, and procedures.
Paper copies of the Reports can be obtained by contacting the University Compliance Office.
Originally posted on Himalayas