账户总监 - 美国
Account Director - US
职位：美国客户总监
我们正在寻找一位经验丰富的客户总监加入我们的团队。
如果您喜欢管理并为全球及美国的医疗传播和出版业务提供高质量解决方案，那么我们有适合您的机会。
在此职位中，您将远程与同事合作，为我们的美国制药和生物技术客户提供高质量解决方案，同时帮助提升客户满意度、推动业务增长和实现客户成功。
除了正式职位外，我们还希望聘请一名自由职业的客户总监来支持我们的团队发展。
职责
作为客户总监，您将负责管理客户业务和关系，并带领一个多技能团队实现客户业务目标。
成功的候选人需要具备出色的解决问题能力、项目管理和领导能力。优秀的面对面和书面沟通能力，以及在建立持久客户关系和推动业务增长方面有成功经验，是必不可少的。成功的候选人应准备好在一个快节奏、富有创意的环境中工作，并有机会偶尔出差。
主要职责
作为客户总监，您的主要职责包括：
· 建立并维护有益的客户关系，确保目标和战略目标得以实现。与客户紧密合作，了解他们的需求，并将其转化为高质量医疗传播解决方案的发展机会。
· 主动推进项目并及时完成。与 Porterhouse Medical 内部团队紧密合作，管理优先级，确保解决方案达到最高标准，并在交付前审查成果，以确保其符合客户目标和最高质量标准
· 主动管理项目范围和预算，确保任何问题都能及时传达给客户，并保持项目的盈利能力
· 快速而全面地理解新的治疗领域，赢得客户的信任
· 在现有客户中发现新业务机会，推动超越有机增长目标
· 领导新业务计划，包括参加并进行提案会议
· 培训和发展团队，包括直接管理及进行绩效评估和考核
查看英文原文
Account Director - US
We are seeking an experienced Account Director to join our growing team.
If you enjoy directing, managing and delivering Global and US accounts across both medical communications and publications, then we have a great opportunity for you.
In this position, you will work remotely with colleagues delivering high-quality solutions for our US-based pharmaceutical and biotechnology clients while helping to drive client satisfaction, business growth and account success.
In addition to the permanent opportunity, we are also looking to appoint a freelance Account Director to support our growing team.
The Role
As an Account Director you will be responsible for managing client business and relationships, as well as managing a multi-skilled team to deliver account business.
The successful candidate will have exceptional problem-solving, project management and leadership skills. Strong face-to-face and written communication skills, together with a proven ability to develop lasting client relationships and drive business growth, are essential. The successful candidate should be prepared to work in a fast-paced, creative environment with occasional opportunities for travel.
Key Responsibilities
As an Account Director, your key responsibilities will include:
· Build and maintain beneficial client relationships to ensure goals and strategic objectives are met. Working closely with your clients to understand their needs and translate these into opportunities for the development of high-quality medical communication solutions.
· Proactively driving projects forward and seeing them through to completion in a timely manner. Working closely with internal teams at Porterhouse Medical to manage priorities and ensure that solutions are delivered to the highest standard and reviewing deliverables prior to delivery to ensure they meet client objectives with the highest quality standards
· Proactively managing project scope and budgets to ensure that any issues are communicated to clients and that project profitability is maintained
· Developing an understanding of new therapy areas quickly and comprehensively, inspiring confidence with clients
· Identifying opportunities for new business within existing accounts, driving to exceed organic growth targets
· Leading new business initiatives, including attendance and presentation at pitch meetings
· Training and developing a team, including line management and conduction of performance reviews and
appraisals
Desired Background and Skills
We are looking for highly motivated life sciences professionals to help us maintain our reputation as a leading medical communications agency delivering scientific programmes of the highest quality.
Specifically, we are looking for individuals with the following skills, attributes and qualifications:
· A bachelor’s degree (BSc preferred) and a strong academic record
· At least 3–4 years of experience in a senior account management role in a medical communications agency or pharmaceutical company
· A proven track record of client and account management and delivery of organic growth and new business
· Experience of managing and developing a team, and proven leadership and influencing skills in a multidisciplinary environment
· Strong literacy and numeracy skills, and excellent attention to detail
Benefits
- Fully remote working arrangement.
- 20 days' paid annual leave (pro-rated for new starters), with additional entitlement considered for more senior hires.
- Company-paid life insurance.
- Company-paid short-term and long-term disability coverage.
- Medical insurance, with employees contributing 15% of monthly premiums through pre-tax payroll deductions.
- Health Savings Account (HSA), with company contributions towards eligible deductibles.
- Dental and vision insurance, with employees contributing 15% of monthly premiums through pre-tax payroll deductions.
- 401(k) retirement plan, including Safe Harbor employer matching following the applicable eligibility period.
- Employee Assistance Programme
- Discretionary annual bonus.
- Earn up to $2,500.00 through the SCIRIS Group Employee Referral Scheme when you refer a candidate who is successfully hired into a permanent role.
- An extra day of PTO for each year of service after your 3rd anniversary (up to 5 additional days), plus monetary awards at the 5, 10, and 15 year milestones.
Why join us?
We offer the flexibility of a fully remote role, a collaborative team environment, competitive benefits and opportunities for professional growth and development.
Salary: $140,000 - 175,000Originally posted on Himalayas