高级咨询解决方案顾问，联邦（Armis/Veza）
Sr Advisory Solution Consultant, Federal (Armis/Veza)
#### 公司简介
一切始于工程师弗雷德·卢迪为他的同事菲利斯编写了一段代码，自动化了一个繁琐的任务。她感动得热泪盈眶。这一时刻激发了弗雷德创建一家公司，让每个人都能摆脱琐事，专注于有意义的工作。如今，ServiceNow 是业务重塑的 AI 控制塔。我们的 ServiceNow AI 平台整合任何 AI、任何数据和任何工作流程，帮助 85% 的财富 500 强®企业更聪明、更快、更好地工作。我们正在构建一种 AI 原生文化，让技术和人才携手不可阻挡。而我们才刚刚开始。
加入我们，让 AI 为人们服务。
Armis from ServiceNow 可以保护整个攻击面，并实时管理组织的网络风险暴露。结合 ServiceNow 的安全与风险管理能力，以及来自 Veza 的身份安全管理能力，我们将所有关键能力整合在一起，以适当的上下文（安全、运营和业务）来保护每个资产、每个身份——包括 AI 代理——在所有环境中构建首个同类的自主防御平台，用于代理型企业。
#### 职位描述
在 ServiceNow，我们的解决方案顾问（SC）是每个客户项目的纽带。与我们的客户和潜在客户紧密合作，通过控制台演示、价值验证部署和针对性培训课程展示 Armis 平台的价值。该职位支持我们在华盛顿特区地区的联邦业务。
**你将负责...**
与我们的潜在客户密切合作：
- 提供虚拟和现场技术演示
- 部署价值验证安装
- 根据 POV 结果领导技术培训课程
- 支持市场活动、会议和演讲
- 通过敏锐的口头和书面沟通技巧，持续且清晰地满足潜在客户的需求
- 在团队导向的文化中茁壮成长，通过提供重要的个人贡献，同时与团队成员协作并增强团队实力
- 进行批判性思考，贯穿销售流程、客户支持、故障排除以及开发内部和外部使用的新型用例。
- 编写面向潜在客户的文档
- 预期平均每周出差 40% 的时间（具体因地区而异）
**教育：**
- 计算机科学、MIS 或同等经验的学士学位 required
查看英文原文
#### Company Description
It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone—freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow— helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started.
Join us to put AI to work for people.
Armis from ServiceNow, protects the entire attack surface and manages an organization’s cyber risk exposure in real time. Combined with ServiceNow’s Security and Risk capabilities, as well as Identity Security capabilities from Veza, we bring together all critical capabilities to secure every asset, every identity - incl. AI Agents - across all environments with the right level of context - security, operational and business - to build the first of its kind autonomous defense platform for the Agentic Enterprise.
#### Job Description
At ServiceNow, our Solution Consultants (SC) serve as the linchpin of every customer engagement. Working closely with our customers and prospects to demonstrate the value of the Armis platform via console demonstrations, proof-of-value deployments, and targeted training sessions. This role supports our Federal business across the Washington, DC region.
**What you'll do...**
Work closely with our prospects to:
- Provide virtual and in-person technical demonstrations
- Deploy proof-of-value installations
- Lead technical training sessions based on POV findings
- Support marketing activities, conferences, speaking engagements
- Consistently and cogently address our prospects needs through astute verbal and written communication skills
- Thrive in a team-oriented culture through delivering a significant individual contribution while collaborating with and strengthening teammates
- Think critically, spanning the sales process through customer support, troubleshooting, and developing new use cases for internal and external consumption.
- Develop prospect facing documentation
- Expected to travel up to 40% of the time on average (can vary by region)
**Education:**
- BS degrees in computer science, MIS, or equivalent experience required
#### Qualifications
**Experience:**
- 5+ years experience in technical positions required (SE, Pre-Sales Engineer, Solutions Architect) ideally for a Cyber Security vendor
- 5+ years of experience in customer-facing or customer support positions
- Solid understanding of networking concepts and technologies
- A demonstrated track record of taking ownership of complex initiatives and producing successful outcomes
- Experience closing complex cyber security SaaS solutions with Enterprise Customers and supporting Sales AE's / RSM's.
**Knowledge in one or more of the following:**
- IoT, OT, IoMT
- Wireless technologies (WLCs, Meraki, Aruba, etc.)
- Linux Operating Systems
- Virtualized environments
- Network knowledge
- Utility Scripting (Python preferred)
For positions in this location, we offer a base pay of **$168,750 - $200,000**, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.
#### Additional Information
**Work Personas**
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. [Learn more here](https://careers.servicenow.com/life-at-servicenow#workpersonas). To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.
**Equal Opportunity Employer**
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
**Accommodations**
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [globaltalentss@servicenow.com](mailto:globaltalentss@servicenow.com) for assistance.
**Export Control Regulations**
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
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