平台与产品交付主管
Head of Platform & Product Delivery
推动真正产生影响的技术交付
我们正在寻找一位具有战略眼光并注重交付的平台与产品交付负责人，负责在公司内部成功实施关键的技术项目、平台和产品。这是一个高影响力领导职位，负责监督重大技术计划，制定产品路线图，并确保创新解决方案的交付，以支持内部运营和客户服务体系。从大规模系统实施到数据和人工智能驱动的产品，你将处于推动转型和创造业务价值的最前沿。
职位简介
作为平台与产品交付负责人，你将领导交付职能，确保建立适当的平台和产品路线图，项目按时、按预算、高质量地交付，并通过适当的交付方法论加以支撑。你将与业务利益相关者、技术团队和高级管理层紧密合作，将战略目标转化为成功的交付成果。你将在开发和演进组织的技术平台、产品组合和计划治理能力方面发挥关键作用，同时培养一种责任担当、协作和持续改进的文化。
你将负责以下工作：
- 领导和提升技术交付职能，建立强大的项目管理办公室（PMO）治理、报告和交付规范。
- 监督重大技术计划和实施，包括案件管理系统、数据平台、人力资源、财务和客户关系管理（CRM）解决方案。
- 负责内部系统和客户面向产品的平台和产品路线图。
- 与高级利益相关者合作，根据业务需求、客户反馈和战略目标优先处理功能和项目。
- 在技术团队中推动敏捷交付实践，主动识别并消除交付风险和障碍。
- 在业务和技术团队之间起到桥梁作用，确保项目生命周期中的清晰沟通和对齐。
- 监督关键业务平台的质量保证、测试策略和发布管理流程。
- 领导客户面向的技术解决方案的交付，包括客户门户、系统集成、自动化工作流和新兴的人工智能驱动产品。
- 跟踪并报告产品、平台和计划的绩效及业务价值的创造情况。
查看英文原文
Drive Technology Delivery That Makes a Real DifferenceWe're seeking a strategic and delivery-focused Head of Platform & Product Delivery to lead the successful implementation of critical technology projects, platforms, and products across the business.This is a high-impact leadership role responsible for overseeing major technology programmes, shaping product roadmaps, and ensuring the delivery of innovative solutions that support both internal operations and client-facing services. From large-scale system implementations to data and AI-enabled products, you will be at the forefront of driving transformation and business value.About the RoleAs Head of Platform & Product Delivery, you will lead the delivery function, ensuring appropriate platform and product roadmaps are in place, projects are delivered on time, within budget, and to the highest quality standards, underpinned by appropriate delivery methodologies. Working closely with business stakeholders, technology teams, and senior leadership, you will translate strategic objectives into successful delivery outcomes.You will play a key role in developing and evolving the organisation's technology platforms, product portfolio, and programme governance capabilities while fostering a culture of accountability, collaboration, and continuous improvement.
What you will do?
- Lead and develop the technology delivery function, establishing strong PMO governance, reporting, and delivery disciplines.
- Oversee major technology programmes and implementations, including case management systems, data platforms, HR, finance, and CRM solutions.
- Own and manage platform and product roadmaps for both internal systems and client-facing products.
- Partner with senior stakeholders to prioritise features and initiatives based on business needs, customer feedback, and strategic objectives.
- Drive agile delivery practices across technology teams, proactively identifying and removing delivery risks and roadblocks.
- Act as the bridge between business and technology teams, ensuring clear communication and alignment throughout project lifecycles.
- Oversee quality assurance, testing strategies, and release management processes for business-critical platforms.
- Lead the delivery of client-facing technology solutions, including customer portals, system integrations, automated workflows, and emerging AI-enabled products.
- Track and report on product, platform and programme performance and business value creation.
Who you are
Essential Skills & Experience
- Significant experience delivering large-scale technology programmes, platforms, or products, including leadership experience within a delivery-focused role.
- Proven success managing complex technology implementations in regulated environments.
- Strong understanding of both programme management, governance frameworks, and PMO best practice as well as demonstrable experience of establishing a Product Management disciplines within a rapidly growing business.
- Experience leading high-performing delivery, project management, or product teams.
- Strong knowledge of agile delivery methodologies, with experience operating within hybrid agile and waterfall environments.
- Ability to balance strategic planning with hands-on delivery execution.
- Excellent stakeholder management and communication skills, with the ability to engage and influence at all levels.
- Experience within, or knowledge of, regulated industries and the factors that define successful technology delivery.
Desirable Skills & Experience
- Experience delivering highly automated claims or case management platform implementations.
- Knowledge of data platform, business intelligence, and AI product delivery.
- Relevant qualifications such as PRINCE2, MSP, Agile, Scrum, SAFe, or equivalent.
- Experience leading digital transformation programmes across multiple business functions.
- Familiarity with product management disciplines and customer-centred design approaches.
What's in it for you?
- High levels of flexibility and a great work life balance -
- A well-rounded remuneration package (which includes private medical insurance, income protection insurance and discounted gym membership, amongst many other benefits)
- Opportunities for growth and progression including professional funding
- In person and remote social events
- Opportunity to get involved in a range of Environmental, Social and Governance (ESG) activities
We are dedicated to building a diverse, inclusive and authentic workplace, which aligns closely to our cultural principles (Determined, Clear, Creative and Supportive). If you are excited about this role and being part of our culture, but your past experience does not align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles!
Originally posted on Himalayas