大型企业CTG客户总监II（居家办公，CA，美国）
Account Director II Large Enterprise CTG (WORKS FROM HOME, CA, US)
Lumen 是人工智能时代值得信赖的网络，通过我们广泛的光纤网络和连接生态系统，将人、数据和应用程序连接在一起。我们为企业、政府和社区提供安全、高性能的云、边缘和 AI 工作负载连接。
在 Lumen，你将参与客户当前依赖的基础设施，并为未来构建解决方案，在这里性能、安全性和弹性至关重要。
这是一个高责任的环境，大胆的想法推动了客户、合作伙伴和行业的真正创新。工作具有挑战性，期望明确，信任融入我们的运作方式。如果你准备承担责任，产生有意义的影响，并帮助塑造面向 AI 的连接未来，请今天加入我们。
职位描述
作为企业客户总监 II，你将识别并开发新的大型企业销售机会，提供产品解决方案，确保客户满意度，并维护积极的长期关系以最大化公司销售。向现有客户介绍公司产品和服务。负责实施战略和战术销售账户计划。制定并维护准确的销售和/或收入预测，并管理配额漏斗。
主要职责
- 与收购的和/或现有客户建立并管理关系，以在决策者中获得战略定位，获取更多业务并保留现有收入。制定行动计划，对账户进行交叉销售和升级销售，以增加客户在公司的总支出。
- 识别、投标、谈判并完成新的销售机会，以满足并超越既定的销售和收入配额。为赢得新客户和/或现有客户的业务提供全面的账户计划和策略。
- 熟悉公司整个产品套件。可能对其中一部分产品和/或服务有更深入的了解。
- 提供准确且详细的周度预测漏斗，列出已识别和提议的机会，以满足或超越销售配额要求。
- 向销售管理层提供关于客户组织内趋势和变化的信息，并就公司未来需要采取的行动方向提出建议，以改善其在客户中的地位。
我们寻找的候选人
基本要求：
- 7 年以上行业销售经验。
- Mi
查看英文原文
Lumen is the trusted network for the AI‑powered world, connecting people, data, and applications through our expansive fiber network and connected ecosystem. We enable secure, high‑performance connectivity across cloud, edge, and AI workloads for enterprises, governments, and communities.
At Lumen, you’ll work on infrastructure customers rely on today and build for what’s next, where performance, security, and resilience matter.
This is a high accountability environment where bold ideas drive real innovation for our customers, partners, and industry. The work is challenging, expectations are clear, and trust is built into how we operate. If you’re ready to take ownership, deliver meaningful impact, and help shape the future of AI‑ready connectivity, join us today.
The Role
As an Account Director II - Enterprise, you will identify and develop new Large Enterprise sales opportunities, provides product solutions, ensures customer satisfaction, and maintains positive ongoing relationships to maximize sales for the company. Introduces company products and services to existing customers. Responsible for the implementation of strategic and tactical sales account plans. Develops and maintains accurate sales and/or revenue forecasts and management of quota funnels.
The Main Responsibilities
- Develops and manages relationships with acquired and/or existing customers in order to gain strategic positioning with decision makers, attain additional business, and retain existing revenue. Develops action plans to cross-sell and up-sell accounts to increase overall total customer spend with the company.
- Identifies, bids on, negotiates, and closes new sales opportunities in order to meet and exceed established sales and revenue quotas. Provides comprehensive account plans and strategies to win new business from new and/or existing accounts.
- Demonstrates knowledge of the company's entire product suite. May have more in-depth knowledge on a subset of products and/or services.
- Provides accurate and detailed weekly forecast funnel of identified and proposed opportunities in order to meet or exceed sales quota requirements.
- Provides input to sales management about trends and changes taking place within the customer’s organization, and makes recommendations about future courses of action necessary of the company towards improving its position with the customer.
What We Look For in a Candidate
Basic Qualifications:
- 7+ years of industry sales experience.
- Minimum skills required to perform in this role.
- Attention to detail with good organizational capabilities.
- Ability to prioritize with good time management skills.
- Demonstrated strong communication, written, and formal presentation skills as well as proficiency in selling to the close.
- Self-motivated, pro-active, results-oriented professional with an ability to work with minimum direction.
- Proficient in MS office products: Outlook, Word, Excel, and PowerPoint.
- Spend 50% outside the office for customer meetings
Preferred Qualifications:
- Knowledge and understanding of the telecom industry's competitive landscape.
- Experience with Salesforce.com preferred.
Compensation
This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.
Location Based Pay Ranges
$115,133 - $153,507 in these states: CO
$120,617 - $160,812 in these states: CA
Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process.
Learn more about Lumen's:BenefitsBonus Structure
What to Expect Next
Requisition #: 343463
Life at Lumen
Life at Lumen is human and connected, even in a fast moving, AI‑focused organization. We set clear expectations and trust people to meet them. With real support and shared accountability, teams collaborate better, move faster, and deliver meaningful outcomes.
Our Lumen 8 behaviors guide how we interact, make decisions, and work together, shaping a culture built to perform and win.
To learn more about Life at Lumen and how we live the Lumen 8, please visit:
Background Screening
If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page. Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Equal Employment Opportunities
We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.
Privacy Notice
Lumen is committed to protecting the privacy and security of personal information collected during the recruitment and hiring process. Our Applicant Privacy Notice explains how we collect, use, disclose, and protect applicant information, as well as how individuals may request access to or deletion of their personal data.
To review Lumen’s Global Employment Applicant and Talent Community Privacy Notice, please visit:
Disclaimer
The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.
In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.
Originally posted on Himalayas