高级客户经理, 重点客户

**About Mixpanel**

Mixpanel is the leading product intelligence and analytics platform, trusted by more than 29,000 companies to help understand how people use the products they build. By combining powerful analytics with AI that knows your business, Mixpanel helps teams see what’s working, diagnose what’s not, and decide what to build next. Learn more at [mixpanel.com](mixpanel.com).

**About the Team**

Our Select Accounts team owns Mixpanel's most strategic accounts. We're a small group of experienced enterprise sellers who run the full motion: protect the base, expand within it, and open net new logos from a defined target list. We don't split farmers and hunters here — everyone does both, and everyone is measured the same way: deep account relationships, disciplined pipeline, and quarter-over-quarter growth in their book.

**About the Role**

You'll own a book of named enterprise accounts — existing Mixpanel customers — alongside a focused list of net new target logos, running renewal, expansion, and new logo motions in parallel. This role leads complex, multi-stakeholder deals independently and is trusted to make judgment calls on pursuit strategy, deal structure, and prioritization across a full territory. You'll anticipate risk before it surfaces, bring a clear point of view to your account plans, and partner closely with Solutions Engineering, Customer Success, and Product to move deals forward. In your first 90 days, you'll build a territory plan covering your full account list, map the key relationships and growth opportunities in each account, and present your go-forward strategy to leadership.

**Responsibilities**

- Build and execute account plans that connect Mixpanel's capabilities to each customer's business priorities
- Develop multi-threaded relationships from the practitioner level through the C-suite, creating durable champions at every layer
- Run regular business reviews that show what's working and surface the next growth opportunity
- Forecast accurately and keep pipeline clean in Salesforce — no sandbags, no surprises
- Identify and close expansion opportunities within your book — new teams, new products, upgraded tiers
- Prospect and close net new logos from your named target list alongside your existing account motion
- Run a disciplined sales process using MEDDPICC; qualify hard and close on time
- Partner with Solutions Engineers on product demonstrations and proofs of concept that accelerate deals
- Build pipeline across all four sourcing channels: self-generated outbound, BDR, channel partners, and inbound
- Collaborate with Customer Success to make sure customers realize value after the sale
- Bring customer and market signals back to Product — you're closest to the problem
- Contribute to team playbooks and share what's working to help raise the floor for the team

**We're Looking For Someone Who Has**

- A track record of owning enterprise SaaS accounts across renewal, expansion, and net new motions
- Closed six- and seven-figure deals with sales cycles of 6-12 months
- Built relationships at the VP and C-suite level, not just with day-to-day users
- Used MEDDPICC to qualify and run deals, not just fill out a field
- Led complex, cross-functional deals independently, anticipating risk and adjusting the plan before it becomes a problem
- Clear written and verbal communication that makes a complex product story land for any audience
- A self-directed, coachable approach — you look for a better way to run your territory and share what works with the team
- Comfort operating with ambiguity — building your own account strategy rather than following a fixed script
- Willingness to travel up to 25% for on-site customer meetings, QBRs, and field events

**Bonus Points For**

- Experience selling analytics, data, or other technical products
- Experience selling to product, engineering, or data teams
- A history of building or improving team playbooks and processes
- Familiarity with land-and-expand motions in a product-led or PLG-adjacent business

#LI-Remote

**Compensation**

The amount listed below is the total target cash compensation (TTCC) and includes base compensation and variable compensation in the form of either a company bonus or commissions. Variable compensation type is determined by your role and level. In addition to the cash compensation provided, this position is also eligible for equity consideration and other benefits including medical, vision, and dental insurance coverage. You can view our benefits offerings [here](https://mxpnl.notion.site/Check-out-our-benefits-869112a6cabe4c81a2b9da99de28f636).

Our salary ranges are determined by role and level and are benchmarked to the SF Bay Area Technology data cut released by Radford, a global compensation database. The range displayed represents the minimum and maximum TTCC for new hire salaries for the position across all of our US locations. To stay on top of market conditions, we refresh our salary ranges twice a year so these ranges may change in the future. Within the range, individual pay is determined by experience, job-related skills, qualifications, and other factors. If you have questions about the specific range, your recruiter can share this information.

Mixpanel Compensation Range

$268,000—$362,500 USD

**Benefits and Perks**

- Comprehensive Medical, Vision, and Dental Care
- Mental Wellness Benefit
- Generous Vacation Policy & Additional Company Holidays
- Enhanced Parental Leave
- Volunteer Time Off
- Additional US Benefits: Pre-Tax Benefits including 401(K), Wellness Benefit, Holiday Break

_*please note that benefits and perks for contract positions will vary*_

**Culture Values**

- **Make Bold Bets:** We choose courageous action over comfortable progress.
- **Innovate with Insight:** We tackle decisions with rigor and judgment - combining data, experience and collective wisdom to drive powerful outcomes.
- **One Team:** We collaborate across boundaries to achieve far greater impact than any of us could accomplish alone.
- **Candor with Connection:** We build meaningful relationships that enable honest feedback and direct conversations.
- **Champion the Customer:** We seek to deeply understand our customers’ needs, ensuring their success is our north star.
- **Powerful Simplicity:** We find elegant solutions to complex problems, making sophisticated things accessible.

**Why choose Mixpanel?**

We’re a leader in analytics with over 9,000 customers and $277M invested from prominent investors: like Andreessen-Horowitz, Sequoia, YC, and, most recently, Bain Capital. Mixpanel’s pioneering event-based data analytics platform offers a powerful yet simple solution for companies to understand user behaviors and easily track overarching company success metrics. Our accomplished teams continuously facilitate our expansion by tackling the ever-evolving challenges tied to scaling, reliability, design, and service. Choosing to work at Mixpanel means you’ll be helping the world’s most innovative companies learn from their data so they can make better decisions.

Mixpanel is an equal opportunity employer supporting workforce diversity. At Mixpanel, we are focused on things that really matter—our people, our customers, our partners—out of a recognition that those relationships are the most valuable assets we have. We actively encourage women, people with disabilities, veterans, underrepresented minorities, and LGBTQ+ people to apply. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, marital status, veteran status, or disability status. Pursuant to the San Francisco Fair Chance Ordinance or other similar laws that may be applicable, we will consider for employment qualified applicants with arrest and conviction records. We’ve immersed ourselves in our Culture and Values as our guiding principles for the impact we want to have and the future we are building.