专业服务顾问,GRC
Professional Services Consultant, GRC
在Mitratech，我们是一支由技术专家组成的团队，专注于打造世界级的产品，简化法律、风险、合规和人力资源职能中的操作流程。我们是一个紧密协作、全球分布的团队，在一个支持个人卓越、以多元包容的工作文化为中心的生态系统中蓬勃发展，注重优秀的人才实践、学习机会和乐趣！我们的文化是创业精神与企业投资的完美结合，使我们能够以快速的节奏，使用一些最复杂、最先进的技术进行工作。
35多年来，Mitratech的专业人士一直专注于解决复杂的客户需求。如今，我们为全球20,000家不同规模的公司提供服务，其中包括30%的财富500强企业，以及覆盖160多个国家的500,000多名用户。
随着我们不断发展壮大，我们一直在寻找有资源、热情且具有新视角的人才。加入我们的全球团队，看看是什么让Mitratech成为一个真正卓越的工作场所！
**_由于业务和合规要求，此职位仅对居住在墨西哥的候选人开放。来自该地区以外的申请将不会被考虑。_**
**职位概述**
服务顾问参与并贡献于Mitratech GRC套件指定客户实施项目活动的成功完成。这些实施项目活动包括需求分析与定义、软件配置、会议室试点、测试以及为客户提供的上线支持。服务顾问计划、研究并分析客户的业务需求；在评估情况后做出合理决策，并向客户提供每种方案涉及的风险和问题的建议。
**核心职责与任务：**
- 作为客户在我们产品组合方面的战略伙伴
- 与领先公司的风险专家和高管合作
- 参与与客户的需求数集会议
- 执行项目交付成果，如：
- 为高级用户和终端用户提供Mitratech产品套件的培训课程
- 提供关于GRC主题的功能性和最佳实践知识
- 使用我们的BI工具配置商业智能报告（具备SQL知识者优先）
- 参与用户验收测试（UAT）
- 作为多学科团队的一员，促进团队合作和沟通
查看英文原文
At Mitratech, we are a team of technocrats focused on building world-class products that simplify operations in the Legal, Risk, Compliance, and HR functions. We are a close-knit, globally dispersed team that thrives in an ecosystem that supports individual excellence and takes pride in its diverse and inclusive work culture centered around great people practices, learning opportunities, and having fun! Our culture is the ideal blend of entrepreneurial spirit and enterprise investment, enabling the chance to move at a rapid pace with some of the most complex, leading-edge technologies available.
For over 35 years, the experts at Mitratech have been focused on solving the complex needs. Today, we serve 20,000 client companies of all sizes globally, representing 30% of the Fortune 500 and over 500,000 users in over 160 countries.
As we continue to grow, we’re always looking for resourceful, enthusiastic, and fresh perspectives. Join our global team and see what makes Mitratech a truly exceptional place to work!
**_Due to business and compliance requirements, this position is open only to candidates residing in_ MEXICO _. Applications from candidates located outside this region will not be reviewed._**
**Job Overview**
The Services Consultant participates and contributes to the successful completion of assigned client implementation project activities of Mitratech’s GRC suite. These implementation project activities include requirements analysis and definition, configuration of software, conference room pilots, testing, and go-live support for our clients. The Services Consultant plans, researches, and analyzes the business requirements of the client; makes reasoned decisions after assessing the circumstances, and then provides recommendations along with the risks and issues involved with each alternative to the client.
**Essential Duties & Responsibilities:**
- Be a sparring partner for our clients using our product portfolio
- Work together with Risk Experts and Executives in leading companies
- Participate in requirements gathering sessions with our clients
- Execute on project deliverables such as:
- Power user and end user training sessions on Mitratech’s product suite
- Providing functional and best practice knowledge on GRC topics
- Configure business intelligence reports using our BI tool (SQL knowledge preferable)
- Participate in UAT
- Work as a member of a multidisciplinary team fostering teamwork and communication
**Requirements & Qualifications:**
- We are looking for a bright mind with a strong interest in GRC and technology knowledge and:
- Bachelor’s degree
- First experience in project management
- Experience or skills in business intelligence and analytics reporting/SQL (preferred)
- Strong verbal communication, networking and relationship building skills
- Ability to work independently in a fast-paced, changing environment
- Experience working with virtual project teams
- Strong organizational skills
- Travel as required (up to 40%)
**_We are an equal-opportunity employer that values diversity at all levels. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability, or veteran status._**