远程认证医疗助理-双语西班牙语
Remote Certified Medical Assistant- Bilingual Spanish
西班牙语/英语双语-口语和书面语均需熟练
1099
Medsien 是一家领先的慢性病管理及远程患者监测服务提供商，为全美各地的医疗机构提供服务。
Medsien 正在寻找一位技能娴熟且富有同理心的认证医疗助理（CMA）加入我们的团队，担任护理伙伴。在此职位中，您将在帮助患者加入各类医疗项目中发挥关键作用。理想的候选人应具备出色的沟通能力、对医学术语的深刻理解，以及帮助他人获取必要医疗服务的热情。
我们为每位患者提供高度个性化的护理。患者会与同一名护理伙伴——认证医疗助理（CMA）保持联系，并每月进行沟通。患者和护理伙伴之间关系密切，建立起牢固的信任。护理伙伴深入了解患者的健康状况和病史，从而能够为患者提供全面、持续的支持。患者和医疗机构都将 Medsien 护理团队视为机构的延伸。患者与护理团队之间建立的牢固关系有助于提高参与度，从而改善患者的健康结果。个性化护理是 Medsien 项目长期成功的关键因素。
职责：
- 患者注册：指导患者完成医疗项目的注册流程，确保文档准确完整。
- 项目资格评估：根据提供的标准（如年龄、疾病状况或其他合格因素）评估患者是否符合特定医疗项目的资格。
- 患者咨询：与患者进行详尽的咨询，收集必要的信息并解释 Medsien 提供的各种医疗项目的益处和要求。
- 文档与记录：在电子健康记录（EHR）或其他指定系统中准确记录患者信息、注册详情和项目资格评估。
- 跟进与协调：跟踪注册申请的进展，与患者沟通，并与内部和外部相关方合作以促进注册流程。
- 患者教育：向患者清晰简洁地解释 Medsien 提供的医疗项目。
- 合规与隐私：遵守所有相关的隐私法规，如 HIPAA，并严格保守秘密。
查看英文原文
Spanish/English Bilingual- spoken and written required
1099
Medsien is a leading provider of Chronic Care Management and Remote patient monitoring services to medical practices across the United States.
Medsien is seeking a skilled and compassionate Certified Medical Assistant (CMA) to join our team as a Care Partner. In this role, you will play a crucial part in assisting patients in enrolling into various healthcare programs. The ideal candidate should possess exceptional communication skills, a strong understanding of medical terminology, and a passion for helping others access necessary healthcare services.
We provide highly personalized care for each patient. Patients have the same care partner – a Certified Medical Assistant (CMA) – that calls and stays in touch with the patient each month. The patients and care partners know each other well, building strong relationships and trust. Care partners know their patient’s health and health history well, so they can provide comprehensive, continuous support to their patients. Patients and practices each see the Medsien care team as an extension of the practice. Strong relationships between patients and the care team build engagement, which improves patient health outcomes. Personalized care is a key component of Medsien programs’ long-term success.
Responsibilities:
- Patient Enrollment: Guide patients through the enrollment process for healthcare programs, ensuring accurate and complete documentation.
- Program Eligibility Assessment: Evaluate patient eligibility for specific healthcare programs based on criteria provided, such as age, medical conditions, or other qualifying factors.
- Patient Consultation: Conduct comprehensive consultations with patients to gather necessary information and explain the benefits and requirements of various healthcare programs.
- Documentation and Record-Keeping: Accurately document patient information, enrollment details, and program eligibility assessments in electronic health records (EHR) or other designated systems.
- Follow-Up and Coordination: Monitor the progress of enrollment applications, communicate with patients, and collaborate with internal and external stakeholders to facilitate the enrollment process.
- Patient Education: Provide patients with clear and concise explanations regarding healthcare programs offered by Medsien.
- Compliance and Privacy: Adhere to all relevant privacy regulations, such as HIPAA, and maintain strict confidentiality of patient information.
- Program Updates: Stay informed about changes, updates, and new offerings related to healthcare programs, and effectively communicate these changes to patients.
- Collaborative Approach: Work closely with healthcare providers, insurance companies, social workers, and other relevant parties to ensure seamless patient enrollment.
Requirements:
- Certified Medical Assistant: Possess an active certification as a Medical Assistant from a nationally accredited institution ( NHA, AAMA,NCCT, NAHP, etc).
- Medical Terminology: Strong knowledge of medical terminology, procedures, and diagnoses to accurately assess patient eligibility.
- Communication Skills: Excellent verbal and written communication skills, with the ability to explain complex information in a clear and understandable manner.
- Empathy and Compassion: Demonstrated ability to interact with patients empathetically, showing sensitivity to their needs and concerns.
- Attention to Detail: Keen eye for detail to ensure accurate completion of enrollment applications and documentation.
- Organization and Time Management: Effective organizational skills to manage multiple patient enrollments, prioritize tasks, and meet deadlines.
- Technology Proficiency: Familiarity with electronic health records (EHR) systems, computer proficiency, and the ability to quickly learn new software applications.
- Ethical Conduct: Maintain a high level of professionalism, integrity, and ethical conduct when dealing with sensitive patient information.
- Team Player: Ability to work collaboratively in a fast-paced environment, demonstrating flexibility, adaptability, and a positive attitude.
Join our team and make a meaningful impact on patients' lives by ensuring they have access to essential healthcare programs. If you are a compassionate and dedicated Certified Medical Assistant with a passion for helping others, we invite you to apply.
Must speak and write Spanish and English fluently
Monday - Friday Full time position
Remote in the U.S. This is a 1099 role and does not come with benefits