远程 - 患者护理倡导者（客户服务）
Remote - Patient Care Advocate (Customer Service)
在一家真正相信自己所做事情的公司工作是件有趣的事！
我们致力于将热情和客户关注带入业务中。
职位名称：患者护理倡导者
工作地点：远程
关于我们：
我们是一个致力于改善患者获取负担得起处方药的团队。通过与保险公司、医疗保健提供者和药店合作，我们努力减轻药物的经济负担，确保患者能够以合理的价格获得所需的治疗。
职位概述：
作为我们团队的关键成员，您将帮助患者了解我们的处方付款计划。这包括与患者、保险公司、医疗专业人员和药店紧密合作，确保顺利注册、资格验证、费用分担和处方药的发放。
您将负责：
· 患者注册与资格审核：协助患者注册该计划，确保提供所有必要的个人信息和保险信息，并验证资格。
· 处方覆盖：帮助患者确认其处方药物是否在该计划范围内，并管理符合条件药物的审批流程。
· 费用分担与支付：通过应用计划福利来减少患者的自付费用。管理共付额、共保额，并在适用时协助额外的共付援助。
· 处方发放：与参与的药店协调，确保在处方配药时正确应用福利，确保患者支付减少后的金额。
· 续方与持续使用：通过确保患者继续以降低的成本获得药物，支持患者持续使用药物，监测药物依从性，并确保持续的资格。
· 计划续期与更新：指导患者完成年度续期，并通知他们有关计划或药物目录的任何更新。
薪酬与福利
· 时薪：每小时16.50美元
· 公司提供的设备：所有必要设备将由公司提供。
· 全面福利：包括医疗、牙科和视力保险的完整健康保险包。
· 手机福利：每条线路每月25美元，用于无限电话、短信和数据（可能有限制）。
· 丰厚的推荐计划：每推荐一个人，您和您的推荐人都可获得每张工资单50美元——没有支付上限。
· 全面培训：付费培训，确保您充分准备并取得成功。
查看英文原文
It's fun to work in a company where people truly BELIEVE in what they are doing!
We're committed to bringing passion and customer focus to the business.
Job Title: Patient Care Advocate
Job Location: Remote
About Us:
We are a dedicated team focused on improving access to affordable prescription medications for patients. By partnering with insurance companies, healthcare providers, and pharmacies, we work to reduce the financial burden of medications, ensuring that patients can access the treatments they need without excessive costs.
Role Overview:
As a key member of our team, you will help patients navigate our Prescription Payment Plan. This involves working closely with patients, insurance providers, healthcare professionals, and pharmacies to ensure seamless enrollment, eligibility verification, cost-sharing, and prescription fulfillment.
What You’ll Do:
· Patient Enrollment & Eligibility: Assist patients with enrolling in the program, ensuring all necessary personal and insurance information is provided and verifying eligibility.
· Prescription Coverage: Help patients confirm that their prescribed medications are covered under the program, and manage the approval process for eligible medications.
· Cost-Sharing & Payment: Reduce patients' out-of-pocket costs by applying the program benefits. Manage copayments, coinsurance, and assist with additional copay assistance when applicable.
· Prescription Fulfillment: Coordinate with participating pharmacies to ensure the correct application of benefits during prescription filling, ensuring patients pay the reduced amount.
· Refills & Continued Use: Support patients by ensuring they continue receiving medications at reduced costs, monitoring adherence to medication regimens, and ensuring continued eligibility.
· Program Renewal & Updates: Guide patients through annual renewals and inform them about any updates to the program or medication formulary.
Compensation & Perks
· Hourly Pay: $16.50 per hour
· Company-Provided Equipment: All necessary equipment will be provided.
· Comprehensive Benefits: Full health insurance package including medical, dental, and vision coverage.
· Cell Phone Benefits: $25/month per line for unlimited phone, text, and data (restrictions may apply).
· Generous Referral Program: Earn $50 per paycheck for every person you refer—and your referral earns it too! No limits on payouts.
· Comprehensive Training: Paid training to ensure you are fully prepared for success.
· Career Growth: Opportunities for career advancement and professional development within a leading healthcare provider.
· Work-from-Home Convenience: Save time, and money, and reduce your environmental footprint.
· Inclusive Culture: We are an Equal Opportunity Employer, including individuals with disabilities and veterans.
What Success Looks Like:
· Reduced out-of-pocket costs for patients through effective cost-sharing and copay assistance
· Timely and accurate processing of prescription claims and approvals
· High patient satisfaction with the program’s support and streamlined experience
· Compliance with program requirements and monitoring of patient eligibility for ongoing assistance
Why Join Us?
· Be part of a team that makes a real difference in patients' lives by reducing the cost of necessary medications
· Opportunity for professional growth in the healthcare and insurance sectors
· Competitive compensation and benefits package
· A collaborative, supportive, and innovative work culture
Ready to Make an Impact?
Join us in making prescription medications more affordable and accessible for those who need them most. If you're ready to help make a difference, we'd love to hear from you!
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
What We’re Looking For:
· High school diploma or GED required
· Experience in healthcare, insurance or customer service required (experience with prescription assistance programs is a plus)
· Strong attention to detail and ability to navigate complex processes
· Excellent communication skills for working with patients, healthcare providers, and pharmacies
· A genuine passion for helping others and making a positive impact on their healthcare access
· The ability to work efficiently and collaboratively within a team environment
Success Factors for Working from Home
· Private Workspace: A dedicated, quiet workspace with a door that closes, free from ambient noise.
· Ergonomics: A comfortable desk and chair setup that allows for the proper installation of necessary equipment.
· Reliable Internet Connection: Stable, high-speed internet with a minimum bandwidth of 10 Mbps downstream and 5 Mbps upstream.
· Quiet, Distraction-Free Workspace: A dedicated, quiet area where you can focus on delivering excellent customer service without interruptions.
· Tech-Savvy: Comfort with technology and ability to learn new systems quickly.
· Self-motivation & Independence: Ability to stay productive and manage your time effectively in a remote environment.
· Communication Skills: Strong verbal and written communication skills, especially in a virtual setting.
· Adaptability: Ability to adapt to changing technologies and procedures while working remotely.
APPLY HERE: https://wd12.myworkdaysite.com/en-US/recruiting/vxi/Careers/job/US-Virtual----Patient-Care-Advocate----Remote-but-restricted-location_R26_03770