业务分析师 – 敏捷
Business Analyst – Agile
职位名称：业务分析师（敏捷）
工作地点：加勒比地区/远程
职位概述
敏捷业务分析师将与互联网和移动银行团队密切合作，推动敏捷项目的成功交付，以提升数字银行体验。该角色在业务利益相关者和技术团队之间架起桥梁，确保解决方案以客户为中心，符合合规要求，并与业务目标一致。敏捷BA将倡导敏捷实践，促进快速迭代，并在动态的金融服务环境中支持持续改进。他们将深入了解产品，并提供以端到端流程为重点的业务背景。
主要职责
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敏捷需求获取与分析：与产品负责人、利益相关者和开发团队合作，收集、细化和优先排序用户故事和需求。组织研讨会、访谈和敏捷仪式（如冲刺计划、待办事项梳理、回顾会议）。将业务需求转化为清晰、可操作的用户故事、验收标准和流程图。
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业务流程改进：分析当前的数字银行流程，识别痛点，并通过敏捷方法推荐改进方案。在解决方案设计中支持自动化、数字化和监管合规性。识别所提议设计对端到端流程任何环节的潜在影响。
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解决方案设计与验证：与跨职能团队合作，设计并验证满足业务和客户需求的解决方案。参与解决方案评估，确保符合敏捷原则并最大化价值交付。
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利益相关者参与与沟通：制定针对敏捷项目环境的利益相关者地图和沟通计划。作为业务和技术团队之间的联络人，确保透明度和共同理解。
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测试与质量保证：支持测试计划的创建和执行，包括用户验收测试（UAT）和持续反馈循环。在冲刺期间解决故障并促进快速解决。
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文档与培训：维护敏捷文档（用户故事、流程图、发布说明）。为新系统和流程提供培训和入职指导。识别需要开发的新流程或作业指南，以及对现有文档的影响。
- 数据分析与报告：通过数据分析提供见解，以支持决策和衡量结果
查看英文原文
Job Title: Business Analyst (Agile)
Location: Caribbean/Remote
Role Summary
The Agile Business Analyst will be a key partner to the internet and mobile banking teams, driving the successful delivery of agile projects that enhance digital banking experiences. This role bridges business stakeholders and technical teams, ensuring solutions are customer- centric, compliant, and aligned with business objectives. The Agile BA will champion agile practices, facilitate rapid iteration, and support continuous improvement in a dynamic financial services environment. They will develop a deep understanding of the product and provide the business context with a focus on the end-to-end process.
Key Responsibilities
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Agile Requirements Elicitation & Analysis: Collaborate with product owners, stakeholders, and development teams to gather, refine, and prioritize user stories and requirements. Facilitate workshops, interviews, and agile ceremonies (e.g., sprint planning, backlog grooming, retrospectives). Translate business needs into clear, actionable user stories, acceptance criteria, and process flows.
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Business Process Improvement: Analyze current digital banking processes, identify pain points, and recommend enhancements leveraging agile methodologies. Support automation, digitization, and regulatory compliance in solution design. Identify potential impacts of proposed designs to any element of the end-to-end process.
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Solution Design & Validation: Work with cross-functional teams to design and validate solutions that meet business and customer needs. Participate in solution evaluation, ensuring alignment with agile principles and maximizing value delivery.
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Stakeholder Engagement & Communication: Develop stakeholder maps and communication plans tailored to agile project environments. Act as a liaison between business and technical teams, ensuring transparency and shared understanding.
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Testing & Quality Assurance: Support the creation and execution of test plans, including user acceptance testing (UAT) and continuous feedback loops. Troubleshoot issues and facilitate rapid resolution during sprints.
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Documentation & Training: Maintain agile documentation (user stories, process maps, release notes). Facilitate training and onboarding for new systems and processes. Identify new procedures and job aids to be developed or impacts to existing documentation.
- Data Analysis & Reporting: Provide insights through data analysis to inform decision- making and measure project success.
- Continuous Improvement: Foster a culture of continuous improvement, leveraging agile metrics (velocity, burndown charts) and feedback
Critical Skills & Qualifications
Education & Experience
- Bachelors degree in Business Administration, Information Systems, Computer Science, or related field.
- 3+ years experience as a Business Analyst on agile projects, preferably in financial services or digital banking.
- Proven track record supporting internet/mobile banking initiatives.
Technical Skills
- Deep understanding of agile frameworks (Scrum, Kanban, SAFe).
- Proficiency in agile tools (Jira, Confluence, Trello).
- Experience with process mapping (BPMN), user story writing, and backlog management.
- Clear understanding of technical concepts, including familiarity with APIs, mobile/web technologies, and SDLC.
- Data analysis and visualization skills using tools such as Excel, Power BI, or Tableau.
- Strong knowledge of business analysis methodologies (e.g., BABOK).
- Proficiency in producing quality requirements and process deliverables (e.g., BRDs, use cases, user stories, process maps) and other related documentation.
- Proficiency in process mapping and modeling tools (e.g., Visio) and techniques.
Key Competencies
- Analytical thinking and problem-solving in fast-paced, agile environments.
- Ability to apply structured, logical, and data-driven approaches to understand complex business problems and deliver actionable insights.
- Consistently demonstrates the ability to work autonomously, proactively seeking out information and resources to understand tasks and deliver results
- Takes ownership of responsibilities, makes informed decisions, and manages assignments with minimal supervision or reliance on others for context or direction.
- Excellent communication and facilitation skills.
- Strong stakeholder management and relationship-building abilities.
- Adaptability and resilience in dynamic project settings.
- Commitment to industry best practices (IIBA BABOK, Agile Manifesto).
Certifications (Preferred)
- Certified Scrum Master (CSM), Certified Product Owner (CSPO), IIBA Agile Analysis Certification (IIBA-AAC), or equivalent.
- Certification of Capability in Business Analysis (CCBA) or PMI-PBA certification.
Originally posted on Himalayas