计费技术分析师I
Billing Technical Analyst I
职位概述
该计费技术分析师将协助设计、测试和实施确保及时准确客户计费的计费流程。该职位结合技术专长与财务洞察力，以确保准确的计费流程，并推荐改进和增强措施。计费技术分析师分析计费交易和表单，以确保符合政策和程序，并对系统发布中的计费功能进行用户验收测试。
主要职责与任务
• 协助设计、测试和实施计费流程，确保及时准确的客户计费。
• 使用预定义的测试计划和脚本对系统发布的计费功能进行用户验收测试，以识别缺陷。
• 记录结果以跟踪和传达结果。根据需要进行后续测试。
• 调查并解决计费系统中的差异和错误。
• 与其他部门协作和沟通，以确保计费准确性。
• 确保发票准确反映组织达成的条款和条件，并遵守保险部的规则和法规。
• 识别并推荐改进计费政策和程序的机会。
• 准备并展示分析报告，以识别趋势、低效问题、逾期账户和其他相关指标。
• 监控计费发票和表单生成周期，并向管理层通报故障。
• 处理临时客户计费并回应客户关于账单的查询。
• 在需要时为团队成员提供支持。
• 参与交叉培训计划，以确保运营连续性并最小化对关键流程的干扰。
具体职责与任务（计费分析师 I）
• 使用预定义的测试计划和脚本对系统发布的计费功能进行用户验收测试，以识别缺陷。
• 协助准备分析报告。
• 运行计费 SQL 查询。
教育与经验
- 需要商务分析、计算机科学、会计、工商管理或同等专业的学士学位。
- • 需要1至3年的会计或商业分析工作经验（计费技术分析师 I）。
- • 强大的分析和解决问题的能力。
- • 优秀的口头和书面沟通能力。
- • 优秀的技术能力，包括对计费工作流程的理解。
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POSITION SUMMARY
This Billing Technical Analyst will assist with design, testing, and implementation of billing processes that ensure timely and accurate customer billing. This position combines technical proficiency with financial insight to ensure accurate billing processes as well as to recommend improvements and enhancements. The Billing Technical Analyst analyzes billing transactions and forms to ensure compliance with policies and procedures and performs user acceptance testing of billing functionality for system releases.
PRINCIPAL DUTIES & RESPONSIBILITIES
• Assist with the design, testing and implementation of billing processes ensuring timely and accurate customer billing.
• Perform user acceptance testing of billing functionality for system releases using pre-defined test plans and scripts to identify defects.
• Document results to track and communicate outcomes. Perform follow-up rounds of testing as needed.
• Investigate and resolve billing system discrepancies and errors.
• Collaborate and communicate with other departments to ensure billing accuracy.
• Ensure invoices accurately reflect terms and conditions agreed to by the organization and comply with Department of Insurance rules and regulations.
• Identify and recommend opportunities for improvements to billing policies and procedures.
• Prepare and present analytical reports to identify trends, inefficiencies, delinquent accounts, and other relevant metrics.
• Monitor billing invoices and forms generation cycles and alert management of failures.
• Manage ad hoc customer billing and respond to customer inquiries regarding bills.
• Provide coverage for team members as needed.
• Participate in cross-training initiatives to ensure continuity of operations and minimize disruption to essential processes.
SPECIFIC DUTIES & RESPONSIBILITIES (BILLING ANALYST I)
• Assist with user acceptance testing of billing functionality for system releases using pre-defined test plans and scripts to identify defects.
• Assist with preparation of analytical reports.
• Run Billing SQL queries.
EDUCATION & EXPERIENCE
- Bachelor’s degree in Business Analytics, Computer Science, Accounting, Business Administration or equivalent required.
- • 1 to 3 years accounting or business analytics work experience required (Billing Technical Analyst I).
- • Strong analytical and problem-solving skills.
- • Excellent oral and written communication skills.
- • Excellent technical skills, including Understanding of Billing workflows of Duck Creek or other Proprietary billing systems., Ability to write clear documentation for billing processes, system configurations, and audit trails
• Proficient with SQL preferred.
- Detail oriented and comprehensive documentation skills.
- • Excellent time management skills.
- • Advanced Excel and Word skills. Power Query, Index Match, nested If functions preferred.
Salary: $78,500 -$83,500Originally posted on Himalayas