全职虚拟医疗助理（心理健康）| 远程
Full-time Virtual Medical Assistant (Mental Health) | Remote
其他未标注地域与中国几乎无重叠，需长期倒时差
公司Ataraxis Management
薪资未公开
工作地点Nicaragua
地域资格未标注地域
时区要求与中国几乎无重叠，需长期倒时差
用工类型Full Time
发布时间今天
数据来源Himalayas
作息提示：与中国几乎无重叠，需长期倒时差。
我们正在寻找一位经验丰富的医疗虚拟助理，以支持一家美国的心理健康诊所。理想的候选人有在美国医疗或心理健康、行为健康诊所工作的实际经验，并能够自信地处理面向患者沟通和行政流程。
需要有SimplePractice使用经验。
关键职责
- 以专业且富有同理心的方式回应患者的电话、消息和回拨请求
- 为多位治疗师/提供者安排、重新安排和协调预约
- 核实患者的保险资格、福利和覆盖范围详情
- 通过SimplePractice处理、审核并提交保险索赔
- 维护准确的患者记录并确保信息及时更新
- 监控和管理SimplePractice及其他诊所系统中的行政任务
- 协助患者入院、表格及其他前台行政流程
- 与治疗师、提供者及内部团队成员协作，支持日常顺畅运营
- 处理常规的患者沟通，同时保持保密性和专业性
- 在需要时为心理健康诊所提供一般的行政支持
要求
- 需要有美国医疗或心理健康、行为健康方面的相关经验
- 需要有使用SimplePractice的实际经验
- 有支持美国本地医疗、心理健康、行为健康、心理咨询或私人诊所环境的经验
- 对医疗行政流程有深入了解
- 有预约安排和患者沟通的经验
- 熟悉保险核实和索赔处理
- 出色的书面和口头沟通能力
- 注重细节，能够处理机密患者信息
- 能够在远程环境中独立工作
- 需要可靠的互联网连接、电脑、耳机和摄像头
- 能够按照客户所在的美国时区安排工作时间
请将更新后的简历发送至
最初发布于Himalayas
查看英文原文
We're looking for an experienced Healthcare Virtual Assistant to support a US-based mental health practice. The ideal candidate has hands-on experience working with a US healthcare or mental/behavioral health practice and is confident managing both patient-facing communication and administrative workflows.
SimplePractice experience is required.
Key Responsibilities
- Respond to patient calls, messages, and callback requests in a professional and compassionate manner
- Schedule, reschedule, and coordinate appointments for multiple therapists/providers
- Verify patient insurance eligibility, benefits, and coverage details
- Process, review, and submit insurance claims through SimplePractice
- Maintain accurate patient records and ensure information is updated appropriately
- Monitor and manage administrative tasks within SimplePractice and other practice systems
- Assist with patient intake, forms, and other front-office administrative processes
- Coordinate with therapists, providers, and internal team members to support smooth daily operations
- Handle routine patient communications while maintaining confidentiality and professionalism
- Provide general administrative support to the mental health practice as needed
Requirements
- Previous US healthcare or mental/behavioral health experience is required
- Hands-on experience using SimplePractice is required
- Experience supporting a US-based healthcare, mental health, behavioral health, therapy, or private practice setting
- Strong understanding of healthcare administrative workflows
- Experience with appointment scheduling and patient communication
- Familiarity with insurance verification and claims processing
- Excellent written and verbal communication skills
- Strong attention to detail and ability to handle confidential patient information
- Comfortable working independently in a remote environment
- Reliable internet connection, computer, headset, and webcam
- Ability to work hours aligned with the client's US time zone
Please send your updated CV to
Originally posted on Himalayas
本页面信息整理自 Himalayas，版权归原发布方所有。职位可能随时关闭，投递请以原始页面为准。
本站只做信息聚合展示，不参与招聘流程，也不向求职者收取任何费用。
该公司其他在招职位
全职医疗虚拟助理（心理健康诊所）
其他限定地区（需当地身份）
医疗虚拟助理（心理健康实践 | 远程）
其他未标注地域与中国几乎无重叠，需长期倒时差