开发者倡导者
Developer Advocate
#### 公司简介
一切始于工程师Fred Luddy为他的同事Phyllis编写了一段代码，自动化了一个繁琐的任务。她感动得喜极而泣。那一刻激发了Fred创建一家公司，让每个人都能摆脱琐事，专注于有意义的工作。如今，ServiceNow是业务重塑的AI控制中心。我们的ServiceNow AI平台整合任何AI、任何数据和任何工作流，帮助85%的财富500强®企业更聪明、更快、更好地工作。我们正在打造一个以AI为核心的文化，让技术和人才携手不可阻挡地前进。而我们才刚刚开始。
加入我们，让AI为人们工作。
#### 职位描述
**你在这个职位中将要做的事情：**
- 通过积极的直接互动，吸引、激励并赋能一个繁荣的生态系统，以“学习和倾听”为优先，将社区成员转化为支持者。
- 通过生成创新内容（如博客文章、视频、代码示例、研讨会、网络研讨会等），建立自己作为值得信赖的技术同行和社区倡导者的形象。你在这个领域有极大的自由度去发挥创造力和生成性。
- 随着你在该职位上的成长，你将支持开发者倡导团队的生产需求，帮助扩大内容创作。
- 识别、计划并执行精彩的开发者体验活动，如黑客松、研讨会和见面会。
- 帮助构建和扩展活动和见面会，以推动社区协作。
- 帮助你已有的开发者网络理解他们为什么想要在ServiceNow上进行开发。
- 参与社交媒体和博客活动，以提高开发者意识。
- 识别并推动新渠道，以接触和与开发者互动。
- 与跨职能团队合作，包括产品营销、产品管理、工程、活动和活动策划团队，以交付我们的开发者计划内容。
#### 资格要求
**要在这个职位上取得成功，你需要具备：**
- 3年以上作为开发者倡导者或开发者关系团队成员或相关经验，支持开发者成功的经验。
- 6年以上在任何相关学科中的开发者或工程师经验，包括云软件开发、PaaS、SaaS。
- 有ServiceNow经验是加分项，但不是必需的。愿意学习是关键！
- 有视频制作经验是加分项，尤其是使用Premiere Pro。
- 有在技术会议上演讲、撰写博客、制作视频和撰写技术文章的经验。
查看英文原文
#### Company Description
It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone—freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow— helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started.
Join us to put AI to work for people.
#### Job Description
**What you get to do in this role:**
- Attract, inspire, and enable a thriving ecosystem through proactive direct engagement, with a bias toward ‘learning and listening’ and transforming community members into champions.
- Establish yourself as a trusted technical peer and community advocate by generating innovative content, whether it is blog posts, videos, code examples, workshops, webinars, etc. You will have tremendous freedom in this space to be creative and generative.
- As you grow in this role, you will support production needs of the Developer Advocate team, helping scale content creation.
- Identify, plan, and execute amazing developer experiences like hackathons, workshops, and meetups
- Help build and scale events and meetups to drive community collaboration.
- Help your established networks of developers understand why they want to be developing on ServiceNow
- Participate in social media and blogging activities to drive developer awareness
- Identify and drive action on new channels to reach and engage with developers
- Partner with a cross functional team including Product Marketing, Product Management, Engineering, Events and Campaigns team to deliver our developer program content.
#### Qualifications
**To be successful in this role you have:**
- 3+ years of experience as a Developer Advocate or Developer Relations team member or related experience supporting Developer success.
- 6+ years of experience as a Developer or Engineer across any relevant disciplines including cloud software development, PaaS, SaaS.
- ServiceNow experience a bonus, but not necessary. A willingness to learn is!
- Video creation experience a plus, especially using Premier Pro.
- Experience speaking at technology conferences, blogging, video, and writing technical articles and contributing to popular open-source projects.
- Excellent communication skills as both a strong technical writer and a dynamic public speaker.
- Proven strong relationship building, especially in digital environments, to interact with peers, colleagues, customers, and third parties
- Travel: Up to 20% annually
#### Additional Information
**Work Personas**
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. [Learn more here](https://careers.servicenow.com/life-at-servicenow#workpersonas). To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.
**Equal Opportunity Employer**
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
**Accommodations**
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [globaltalentss@servicenow.com](mailto:globaltalentss@servicenow.com) for assistance.
**Export Control Regulations**
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
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