高级人力资源合作伙伴
Senior People Partner
Roadie，UPS旗下公司，是领先的物流和配送平台，帮助企业在现代零售的复杂性中实现无缝配送覆盖、灵活性和可视化。覆盖美国97%的家庭，遍及30000多个邮编区域——从城市中心到乡村社区——Roadie提供无缝且可扩展的解决方案，满足各种配送需求。
全国拥有超过310,000名独立司机的网络，Roadie提供灵活的配送解决方案，使复杂的物流挑战变得简单，包括本地当日配送、大件物品配送、门店发货和仓库到门配送。更多信息，请访问[www.roadie.com](http://www.roadie.com)。
**高级人力资源伙伴**
我们正在寻找一位**高级人力资源伙伴**，作为Roadie各管理层和领导的真实战略合作伙伴，并负责员工关系的主要职责。你将与我们的People Operations副总裁紧密合作，与Roadie各个职能的领导和团队协作，了解每个团队的需求并相应调整你的方法。这个职位位于一个精简且快速推进的团队中，意味着每个人都要承担多种角色。你将全程负责有意义的工作，并直接看到其影响，平衡宏观思考与实际执行。
**你将负责**
- 作为领导的可信思想伙伴，协助制定和执行提升执行力、组织效能并支持Roadie成长的人事策略
- 全程负责员工关系，从日常咨询和合理安排，到调查和绩效问题，始终以谨慎的态度处理敏感的工作场所事务
- 主动指导并作为顾问为人事经理在绩效、团队效能、发展和组织变革方面提供建议
- 确保我们在工资工时、休假、合理安排和文件记录方面的合规性，确保第一次就做对
- 在人才管理中发挥关键作用，负责绩效周期、校准以及引导职业对话
- 与领导合作加强我们的岗位架构，建立能够随着我们成长而扩展的职业框架，支持团队成员的发展
- 利用人事数据和洞察力识别趋势，提出建议并影响决策
- 在员工参与、文化和发展计划中发挥实际作用，不断寻找方式使我们的员工项目在增长过程中更具可扩展性
- 协助完成运营职责
查看英文原文
Roadie, a UPS company, is a leading logistics and delivery platform that helps businesses tackle the complexities of modern retail with unmatched delivery coverage, flexibility and visibility. Reaching 97% of U.S. households across more than 30,000 zip codes — from urban hubs to rural communities — Roadie provides seamless, scalable solutions that meet a variety of delivery needs.
With a network of more than 310,000 independent drivers nationwide, Roadie offers flexible delivery solutions that make complex logistics challenges easy, including solutions for local same-day delivery, delivery of big and bulky items, ship-from-store and DC-to-door. For more information, visit [www.roadie.com](http://www.roadie.com).
**Senior People Partner**
We're looking for a **Senior People Partner** to be a genuine strategic partner to managers and leaders across Roadie, and the primary owner of employee relations. You’ll work closely with our VP, People Operations, partnering with leaders and teams across every function at Roadie, understanding what each one needs and adjusting your approach accordingly. This role sits on a lean, fast-moving team, which means everyone wears a few hats. You’ll own meaningful work end to end and see the impact of it directly, balancing big picture thinking with hands-on execution.
**What You’ll Do**
- Serve as a trusted thought partner to leaders, helping shape and execute people strategies that improve execution, organizational effectiveness and support how Roadie grows
- Own employee relations end to end, from everyday inquiries and accommodations, to investigations and performance matters, always handling sensitive workplace matters with care
- Proactively coach and serve as an advisor to people managers on performance, team effectiveness, development, and organizational change
- Keep us compliant on wage and hour, leave, accommodations, and documentation, so we get it right the first time
- Play a key role in talent management, owning performance cycles, calibration, and guiding career conversations
- Strengthen our job architecture, partnering with leaders on career frameworks that scale with us and support the growth of our team members
- Leverage people data and insights to identify trends, inform recommendations, and influence decisions
- Play a hands-on role in engagement, culture, and development initiatives, always looking for ways to make our people programs more scalable as we grow
- Support with operations responsibilities including onboarding, benefits admin, and systems, partnering closely with the People Operations team to keep day-to-day operations running smoothly
**What You Bring**
- 7+ years of progressive HR experience, including meaningful time as an HR/People Partner in a fast-growing tech or startup/scaleup environment
- Bachelor’s degree; concentration in Industrial Organizational Psychology or SPHR certified, a plus
- Demonstrated experience and ownership of employee relations, investigations, and performance management, not just a supporting role
- A strong operator and advisor who's comfortable in ambiguity, can challenge thinking, and translates business needs into practical solutions
- Outstanding interpersonal, written and verbal communication skills
- A track record coaching and influencing managers, including first-time leaders
- Thorough knowledge of HR principles, compliance and leave & accommodation law (FMLA, ADA interactive process, state paid family leave)
- Exposure to job architecture, leveling, or comp frameworks, or real interest in building that out
- Excellent judgment and discretion: you know when to loop others in and when to just handle it, always handle sensitive information with care
- Resourceful self-starter with a “roll up your sleeves” mentality
**Why Roadie?**
- Competitive compensation packages
- 100% covered health insurance premiums for yourself
- 401k with company match
- Tuition and student loan repayment assistance (that’s right - Roadie will contribute directly to your existing student loans!)
- Flexible work schedule with unlimited PTO
- Monthly 3-day weekends
- Monthly WFH stipend
- Paid sabbatical leave - tenured team members are given time to rest, relax, and explore
- The technology you need to get the job done
**This role is not eligible for Visa sponsorship. Applicants must be authorized to work for any employer in the U.S.**