退休合规专员
Retirement Compliance Specialist
* * *
**关于Gusto**
在Gusto，我们的使命是推动小型企业经济的发展。我们处理复杂的工作——薪资、健康保险、401(k)计划和人力资源——让企业主能够专注于他们的技艺和客户。我们的团队分布在丹佛、旧金山和纽约，我们为全国超过50万个小企业提供支持，并正在打造一个反映我们服务人群的职场。
所有全职员工都将获得具有竞争力的基本薪资、福利和股权（限制性股票单位）——因为每一位帮助构建Gusto的人都应分享它的成功。薪酬金额根据职位、级别和地点而定。了解更多关于我们的[全面奖励理念](https://gusto.com/about/careers/total-rewards)。
人工智能是Gusto工作中不可或缺的一部分。我们期望所有团队成员积极参与与其职位相关的AI工具，并随着技术的发展不断提升自己的熟练度。AI经验要求因职位而异，将在面试过程中进行评估。
**职位简介：**
作为退休合规专员，你将成为Gusto退休服务部门中关于ERISA合规性和401(k)计划管理的专家。该职位将属于退休合规团队，专注于需要专业判断的工作：独立质量保证、培训、复杂修正以及对模糊或高风险计划条款的咨询。
你将成为整个业务中的可靠资源，将复杂的法律计划文件和ERISA要求转化为销售、转换运营和客户体验团队可以自信执行的指导。
**团队简介：**
退休合规团队确保Gusto管理的每个401(k)计划在转换及后续运营期间都符合IRS和ERISA的要求。我们利用人工智能转向更高价值的专业工作：质量保证、培训、升级支持和复杂的ERISA分析。你将与转换运营、销售和法务合规团队密切合作，并将帮助塑造整个组织在这一转型过程中依赖的工具和流程。
**你每天的工作内容包括：**
- 作为转换运营和销售团队在复杂计划条款、资格问题和采纳协议解释方面的ERISA/合规升级联系人。
- 负责计划审核流程的端到端质量保证 —— 验证每个构建是否符合已签署的采纳协议，并开发内部工具
查看英文原文
* * *
**About Gusto**
At Gusto, we're on a mission to grow the small business economy. We handle the hard stuff — payroll, health insurance, 401(k)s, and HR — so owners can focus on their craft and their customers. With teams in Denver, San Francisco, and New York, we support more than 500,000 small businesses nationwide and are building a workplace that reflects the people we serve.
All full-time employees receive competitive base pay, benefits, and equity (RSUs) — because everyone who helps build Gusto should share in its success. Offer amounts are determined by role, level, and location. Learn more about our [Total Rewards philosophy](https://gusto.com/about/careers/total-rewards).
AI is a fundamental part of how work gets done at Gusto. We expect all team members to actively engage with AI tools relevant to their role and grow their fluency as the technology evolves. AI experience requirements vary by role and will be assessed during the interview process.
**About the Role:**
As a Retirement Compliance Specialist, you'll serve as a subject-matter expert on ERISA compliance and 401(k) plan administration within Gusto's Retirement Services organization. This role will be part of the Retirement Compliance team that focuses on the work that needs specialist judgment: independent quality assurance, training, complex corrections, and consultation on ambiguous or high-risk plan provisions.
You'll be a trusted resource across the business, translating dense legal plan documents and ERISA requirements into guidance that Sales, Conversion Ops, and Customer Experience teams can act on confidently
**About the Team:**
The Retirement Compliance team ensures every 401(k) plan Gusto administers stays compliant with IRS and ERISA requirements, from conversion through ongoing operation. We utilize AI to shift towards higher-value, specialist work: quality assurance, training, escalation support, and complex ERISA analysis. You'll work closely with Conversion Ops, Sales, and Legal & Compliance, and you'll help shape the tools and processes the broader organization relies on as this transition continues.
**Here’s what you’ll do day-to-day:**
- Serve as the ERISA/compliance escalation point for Conversion Ops and Sales on complex plan provisions, eligibility questions, and Adoption Agreement interpretation.
- Own end-to-end quality assurance for the plan review process _—_ validating each build against the signed Adoption Agreement, and developing the internal tooling and business rules that support the review process at scale.
- Conduct plan reviews for new and converting 401(k) plans, translating complex legal plan documents into clear, accurate guidance for internal teams and customers.
- Build and deliver internal training and reference materials so Conversion Ops, Sales, and Customer Experience teams can handle routine plan questions independently.
- Partner with Legal & Compliance on regulatory interpretation and sign-off for higher-risk plan changes.
- Identify and champion opportunities to use AI tools and automation to reduce manual review time while strengthening accuracy across plan setup and compliance workflows.
**Here’s what we're looking for:**
- 3–5 years of experience in 401(k)/defined contribution plan administration, compliance, or ERISA
- Strong working knowledge of IRS and ERISA regulations governing retirement plans, including eligibility, testing, and corrections.
- Experience reviewing plan documents (Adoption Agreements, plan provisions) and translating them into operational guidance.
- Comfort partnering cross-functionally with Sales, Conversion Ops, and Legal & Compliance on ambiguous, escalated issues.
- Strong written and verbal communication skills — able to distill complex ERISA concepts for audiences without a compliance background.
- Experience building training materials or documentation for non-specialist teams.
- AI literacy: comfortable using and helping refine AI-assisted tools for plan review and setup, and identifying where automation can responsibly take on routine work.
- Exceptional attention to detail and organizational skills, even under deadline pressure.
- Professional designations such as QKA, QPA, CRPS, or C(k)P are a plus, but not required.
Our cash compensation range for thisrole is $62,400 to $78,000/year in Phoenix, $67,755 to $83,000/year in Denver and $74,285 to $91,000 in LA. Additional locations will vary based on our geographical pay approach. Final offer amounts are determined by multiple factors, including candidate location, experience, and expertise, and may vary from the amounts listed above.
* * *
Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately **2-3 days** per week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto's subsidiary, whose physical office is in Scottsdale.
Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas.
When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required. This includes non-office days for hybrid employees.
* * *
Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto.
Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. We want to see our candidates perform to the best of their ability. If you require a medical or religious accommodation at any time throughout your candidate journey, please fill out [this form](https://docs.google.com/forms/d/e/1FAIpQLSdEfl7Bp-Twz7LLlhGlha46CrxZ9Kacgakmarf3K2TbnaEgKQ/viewform) and a member of our team will get in touch with you.
Gusto takes security and protection of your personal information very seriously. Please review our [Fraudulent Activity Disclaimer](https://gusto.com/about/careers/fraudulent-activity-disclaimer).
Personal information collected and processed as part of your Gusto application will be subject to [Gusto's Applicant Privacy Notice](https://gusto.com/about/careers/applicant-privacy-notice).