高级前移工程师
Senior Forward Deployed Engineer
没有什么比重塑一个停滞了数十年的行业更令人兴奋的了。
Federato 是一个以人工智能为核心的平台,正在将代理型 AI 引入完整的政策生命周期。我们正在积极改变保险工作的完成方式,世界也在关注:我们已筹集 1.8 亿美元,其中包括高盛提供的 1 亿美元 D 轮融资。我们拥有强大的产品市场匹配度,并正在全球范围内快速增长。
你将有机会与全球最先进的 AI 团队之一一起解决复杂的问题。如果你就是我们需要的人,你就会知道,将 AI 塞进遗留系统是不够的。这就是为什么我们从第一天起就构建了一个 AI 原生的平台。这就是为什么你可以在这里做在传统软件公司永远无法做到的事情:快速行动并证明它,而不是空谈理论。我们从基本原理出发思考。你将解决真正重要的问题,构建从根本上改变保险运作方式的软件。
你将负责:
- 驱动复杂实施的规划、范围定义和交付 —— 预见障碍,管理客户时间表,上报问题,并确保跨职能团队的发布准备就绪。
- 作为集成和定制实施问题的技术升级点。调试深层次的集成问题,并为客户的特定约束设计稳健的解决方案。
- 与客户进行技术探索性通话,将模糊的需求转化为明确的故事,并与客户利益相关者建立信任。
- 提出并影响架构决策 —— 设计针对产品优势和限制的实施方法;根据实际部署经验推荐流程或功能改进。
- 代表 Forward Deployed Engineering(前向部署工程)部门参与产品反馈、功能优先级排序和跨职能协作(与产品、工程、客户成功、产品营销等合作)。
- 推动持续改进:创建并主导行业领先的交付手册、入职流程、内部培训和技术指导,为初级 FDE 提供支持。
- 清晰地向客户和内部利益相关者传达发现和建议;通过结构化、数据驱动的反馈影响路线图优先级。
- 此职位需要大量编码工作,包括在 Python、JavaScript 和 SQL 等语言中编写和调试生产环境和集成代码,作为客户实施和内部工具的一部分。
我们希望你具备:
- 学士学位
查看英文原文
There's nothing more exciting than transforming an industry that's been stagnant for decades.
Federato is an AI-native platform that’s bringing agentic AI to the full policy lifecycle. We’re aggressively transforming how insurance work gets done, and the world is paying attention: we've raised $180 million, including a $100 million Series D from Goldman Sachs. We have powerful product-market fit, and we're growing fast globally.
You'll get to work on complex problems with one of the most advanced AI teams you'll find anywhere. If you're the person we need, you know that AI bolted onto legacy systems is too weak to matter. That's why we built our platform to be AI-native from day one. That's why you can do here what you can never do at a legacy software company. move fast and prove it, not theorize it. We think from first principles. You’ll work on problems that matter, building software that fundamentally changes how insurance operates.
What You'll Be Doing:
- Drive planning, scoping, and delivery of complex implementations — anticipate blockers, manage customer timelines, escalate issues, and ensure launch readiness across functions.
- Serve as technical escalation point for integration and custom implementation issues. Debug deep integration problems and design robust solutions tailored to client-specific constraints.
- Lead technical discovery calls with customers, translate ambiguous requirements into scoped stories, and build trust with customer stakeholders.
- Propose and influence architectural decisions — design implementation approaches optimized for product strengths and constraints; recommend process or feature improvements based on real-world deployment learnings.
- Represent the Forward Deployed Engineering function in product feedback, feature prioritization, and cross-functional alignment (working with Product, Engineering, Customer Success, Product Marketing, etc.).
- Drive continuous improvement: create and own best-in-class delivery playbooks, onboarding processes, internal training, and technical mentorship for junior FDEs.
- Communicate findings and recommendations clearly to customers and internal stakeholders; influence roadmap priorities through structured, data-driven feedback.
- This role will be heavily hands-on with coding, including writing and debugging production and integration code in languages such as Python, JavaScript, and SQL as part of customer implementations and internal tooling.
Who We Hope You Are:
- B.S. in Computer Science or a related technical discipline, or equivalent experience
- 6-8+ years of software engineering, systems engineering, or technical product/program management experience
- Deep expertise across multiple product domains; ability to debug complex integrations and build custom solutions.
- Strong communication skills — able to lead discovery sessions, manage client expectations, present technical tradeoffs, and influence stakeholders.
- Demonstrated track record mentoring or leading other engineers, creating documentation/playbooks, and contributing to internal process improvements and knowledge sharing.
- Cross-functional coordination skills, organizational leadership in delivery settings, and ability to own multiple customer timelines concurrently.
- Coding competency in SQL, JavaScript and Python.
$160,000 - $200,000 a year
Final offer amounts are determined by multiple factors including candidate location, experience and expertise and may vary from the amounts listed above. Total compensation package does include stock options, benefits and additional perks.
Here at Federato, your capabilities are important, but culture fit is essential. We move fast, are eager to listen to our users, take a first principles approach to solving problems, and value learning and the ability to change our minds. Most importantly, we're here to have fun. Our ability to make a difference starts with our people. We would love to work with you!
We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender expression, sexual orientation, age, marital status, veteran status or disability status. We will provide reasonable accommodation to individuals with disabilities to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation at talent@federato.ai