资深数据分析师
Staff Data Analyst
Assured致力于革新保险行业。理赔处理（即我们是否应该支付这笔索赔？）虽然常常被忽视，却是整个行业的基础。目前这一过程高度依赖人工，涉及电话、传真和直觉判断，每年耗费数十亿美元。我们可以做得更好。
在Assured，我们为大型保险公司提供软件解决方案，帮助他们在技术驱动的现代世界中取得成功。从自助理赔软件到后端欺诈检测，我们是为全球最大的保险公司之一提供理赔处理支持的核心引擎。
我们面临的挑战深刻而多样，从为最紧张和脆弱的索赔人创造舒适清晰的数字体验，到在数十亿美元的理赔支付上协调大规模的机器学习驱动决策。在Assured的工作充满活力、协作和成就感。
伟大的决策不是仅凭直觉就能做出的——它们是基于数据做出的。
作为**资深数据分析师**，你将与公司各团队合作，将数据转化为有意义的洞察，推动更明智的决策。你将帮助管理层理解业务表现，发现改进机会，并衡量战略举措的影响。
优秀的分析师不只是报告发生了什么——他们帮助团队理解为什么发生以及接下来该怎么做。这就是我们在这个职位上寻找的影响力。
### **你将解决的一些问题：**
🧪 **哪些举措能产生最大影响？** 设计并分析实验、试点项目和绩效评估，区分信号与噪音，支持自信的决策。
📈 **业务健康状况如何？** 构建仪表盘和报告，让管理层能够了解运营表现、客户结果和组织健康状况。
🔍 **我们应该关注哪些趋势？** 分析多个来源的数据，识别模式、新兴机会、风险和改进领域。
👥 **哪些行为能带来成功的结果？** 使用分组、群组分析和行为数据来理解客户、用户或操作流程，发现提升结果的机会。
🤝 **数据如何指导更好的决策？** 与各部门的利益相关者合作，回答高影响力的业务问题，评估权衡，并提供分析建议。
🎯 **我们现在没有测量什么，但应该测量？** 实施新的度量指标，以更好地追踪业务表现和价值创造。
查看英文原文
Assured is on a mission to modernize insurance. Claims processing (i.e. should we pay this claim?), while often overlooked, is the foundation of the entire industry. It’s currently highly manual, involving phone calls, faxes, and gut instinct, costing tens of billions of dollars a year. We can do better.
At Assured, we provide large insurers with the software solutions they need to win in a modern, technology-driven world. From self-service claim-filing software to backend fraud detection, we’re the engine that powers claims processing for some of the largest insurers in the world.
The challenges we face are deep and diverse, from creating digital experiences that provide comfort and clarity to claimants at their most stressed and vulnerable to orchestrating large-scale ML-driven decision-making on billions of dollars of claims payments, life at Assured is dynamic, collaborative, and rewarding.
Great decisions aren't built on intuition alone – they're built on data.
As a **Staff Data Analyst**, you'll partner with teams across the organization to transform data into meaningful insights that drive smarter decisions. You'll help leaders understand business performance, identify opportunities for improvement, and measure the impact of strategic initiatives.
The best analysts don't just report what happened – they help teams understand why it happened and what to do next. That's the kind of impact we're looking for in this role.
### **Some of the Problems You'll Solve:**
🧪 **Which initiatives create the greatest impact?** Design and analyze experiments, pilots, and performance evaluations that separate signal from noise and support confident decision-making.
📈 **How healthy is the business?** Build dashboards and reporting that provide leaders with visibility into operational performance, customer outcomes, and organizational health.
🔍 **What trends should we be paying attention to?** Analyze data across multiple sources to identify patterns, emerging opportunities, risks, and areas for improvement.
👥 **What behaviors drive successful outcomes?** Use segmentation, cohort analysis, and behavioral data to understand customers, users, or operational processes and identify opportunities to improve results.
🤝 **How can data guide better decisions?** Partner with stakeholders across departments to answer high-impact business questions, evaluate tradeoffs, and provide analytical recommendations.
🎯 **What should we be measuring that we aren't today?** Improve data quality, instrumentation, and reporting by identifying gaps in existing data collection and helping teams capture the information needed to make informed decisions.
### **How You'll Make an Impact:**
📊 Build confidence in business decisions by designing analyses and communicating insights that help teams understand what is working – and what isn't.
📈 Turn data into strategic direction by uncovering trends, identifying opportunities, and providing actionable recommendations.
📉 Create visibility into organizational performance through dashboards, reporting, and metrics that stakeholders rely on every day.
🤝 Partner with cross-functional teams to frame business problems, evaluate options, and ensure decisions are supported by data.
🎯 Develop meaningful metrics and reporting frameworks that enable teams to consistently measure success and track progress over time.
🔍 Identify opportunities to improve business processes, customer experiences, and operational efficiency through thoughtful analysis.
🧩 Bring clarity to complex problems by asking the right questions, exploring the data, and delivering insights that move the business forward.
### **You'll Probably Thrive Here If You:**
🧩 **Use data to drive decisions.** You have a track record of solving complex business problems through thoughtful analysis and influencing decisions with data.
📊 **Have strong analytical fundamentals.** SQL is a core part of your toolkit, and you're comfortable working with large datasets to uncover meaningful insights.
📈 **Think beyond reporting.** You don't just build dashboards – you investigate root causes, identify opportunities, and recommend actions.
💬 **Communicate with clarity.** You can explain analytical findings to both technical and non-technical audiences and help stakeholders make informed decisions.
🤝 **Enjoy solving ambiguous problems.** You're comfortable starting with a business question—not a predefined report—and determining what data, analyses, or metrics are needed to answer it.
🔄 **Adapt quickly to new tools and technologies.** You enjoy learning new platforms and approaches and focus on solving problems rather than relying on a specific technology stack.
🛠 **Bring experience with modern analytics tools.** Experience with SQL, Python, R, Tableau, Power BI, Looker, AWS, Snowflake, Databricks, or similar analytics platforms is a plus, but not required. Great analysts learn new tools. Great critical thinking is harder to teach.
**Benefits:**
🤑 Competitive Compensation: Competitive salary and equity packages for all employees
🏥 Healthcare Plan: Platinum medical, dental, and vision
🛡️ Free life insurance: Including long-term disability & short-term disability
🏄 Unlimited PTO: Uncapped vacation days & paid holidays
👶 Family Leave: Maternity & paternity
📈 401(k) Contribution: Assured contributes 3% of your income, even if you don't contribute
🏠 WFH Benefits: Lunch on us 2x/week, monthly phone stipend & other home office perks
👪 Health FSAs & HSAs: Pre-tax accounts for out-of-pocket medical expenses
🤝 Team events & Offsites: We're remote, but we regularly get together
****We have been made aware of individuals falsely posing as recruiters from Assured Insurance Technologies Inc. Please note that we only contact candidates from official @** [**assured.claims**](http://assured.claims) **email addresses and all interviews are conducted through verified company channels. If you are unsure whether a message is legitimate, please contact us directly at recruiting-ops@assured.claims before sharing any personal information****
**Our Commitment:**
_We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. Please contact us to request accommodation._