认证药房技术员 - 远程美国（任何城市，OH，美国，99999）
Certified Pharmacy Technician - Remote US (Any city, OH, US, 99999)
需要杰出的医疗人才来创造能够解决医疗领域最复杂挑战的强大解决方案。加入我们，让你的专业知识以你从未想象过的方式发挥作用。我们知道你曾在快速发展的医疗环境中磨练了职业生涯。虽然Gainwell以紧迫感运作，但你将有机会灵活安排工作时间。在Gainwell工作也有其回报。你将有机会在一个重视工作与生活平衡、持续学习和职业发展的公司中成长。
简介
认证药房技术员通过协助成员、医护人员和药房处理事先授权、药房索赔查询、福利问题和其他药房相关服务来支持药房运营。该职位在快节奏、高负荷的环境中工作，同时确保准确性、合规性和卓越的客户服务。理想的候选人具备扎实的药学知识，优秀的沟通技巧，并致力于支持医疗成果。
你在我们的使命中的角色
- 通过回应药房相关查询、福利问题、事先授权请求和索赔相关问题，为成员、医护人员和药房提供支持。
- 调查并解决药房索赔、资格、保险覆盖和药物相关问题，同时保持服务级别期望。
- 根据客户、监管和操作指南，审查、记录和处理药房交易和请求。
- 使用多个系统和资源准确调查问题，提供解决方案，并保持完整的文档记录。
- 与内部团队、医疗专业人员和外部利益相关者合作，以支持优质服务交付和成员满意度。
我们寻找的人选
- 需要持有有效的认证药房技术员（CPhT）证书。
- 在适用的情况下，需持有州药房委员会的药房技术员注册证。
- 有支持药房运营、事先授权、药房索赔、PBMs服务、管理护理项目、专科药房或医疗客户服务中心经验者优先。
- 具备出色的客户服务、沟通和解决问题的能力，能够在快节奏、高负荷的环境中高效工作。
- 熟练使用药房系统、多种计算机应用程序和文档工具，同时保持准确性和细致的关注。
查看英文原文
It takes great medical minds to create powerful solutions that solve some of healthcare’s most complex challenges. Join us and put your expertise to work in ways you never imagined possible. We know you’ve honed your career in a fast-moving medical environment. While Gainwell operates with a sense of urgency, you’ll have the opportunity to work more flexible hours. And working at Gainwell carries its rewards. You’ll have an incredible opportunity to grow your career in a company that values work-life balance, continuous learning, and career development.
Summary
The Certified Pharmacy Technician supports pharmacy operations by assisting members, providers, and pharmacies with prior authorizations, pharmacy claims inquiries, benefit questions, and other pharmacy-related services. This role works in a fast-paced, high-volume environment while ensuring accuracy, compliance, and exceptional customer service. The ideal candidate combines strong pharmacy knowledge with excellent communication skills and a commitment to supporting healthcare outcomes.
Your role in our mission
- Support members, providers, and pharmacies by responding to pharmacy-related inquiries, benefit questions, prior authorization requests, and claims-related issues.
- Research and resolve pharmacy claims, eligibility, coverage, and medication-related concerns while maintaining service level expectations.
- Review, document, and process pharmacy transactions and requests in accordance with client, regulatory, and operational guidelines.
- Utilize multiple systems and resources to accurately investigate issues, provide resolutions, and maintain complete documentation.
- Collaborate with internal teams, healthcare professionals, and external stakeholders to support quality service delivery and member satisfaction.
What we're looking for
- Active Certified Pharmacy Technician (CPhT) certification required.
- Active Pharmacy Technician registration with a State Board of Pharmacy, where applicable.
- Experience supporting pharmacy operations, prior authorizations, pharmacy claims, PBM services, managed care programs, specialty pharmacy, or healthcare customer service preferred.
- Strong customer service, communication, and problem-solving skills with the ability to work effectively in a fast-paced, high-volume environment.
- Proficiency using pharmacy systems, multiple computer applications, and documentation tools while maintaining accuracy and attention to detail.
What you should expect in this role
- Support pharmacy-related operations serving members, providers, pharmacies, and healthcare professionals across a variety of programs and clients.
- Research and resolve pharmacy inquiries related to benefits, claims, medications, prior authorizations, and other pharmacy services.
- Utilize multiple systems and resources to investigate issues, document interactions, and provide timely and accurate resolutions.
- Participate in training and professional development opportunities designed to expand pharmacy, healthcare, and customer service knowledge.
- Remote work environment with opportunities for professional growth and a comprehensive benefits package including medical, dental, vision, 401(k) with company match, flexible paid time off, paid holidays, wellness programs, and additional employee support resources.
This is a pipeline requisition intended to proactively build a strong pool of qualified candidates for upcoming business needs. We will be actively reviewing applications, conducting screenings, and coordinating interviews on an ongoing basis. Our goal is to identify qualified talent in anticipation of filling this position in the near future.
The pay range for this position is $37,440 - $47,840 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You’ll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits, and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities.
We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You’ll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings.
Gainwell Technologies is an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), age, sexual orientation, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Gainwell Technologies defines “wages” and “wage rates” to include “all forms of pay, including, but not limited to, salary, overtime pay, bonuses, stock, stock options, profit sharing and bonus plans, life insurance, vacation and holiday pay, cleaning or gasoline allowances, hotel accommodations, reimbursement for travel expenses, and benefits.
Originally posted on Himalayas