销售呼叫员
Sales Caller
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免责声明：本职位描述为通用模板，具体工作内容和工具将在最终面试阶段进一步讨论。请根据您的所在地和经验申请合适的职位。我们优先考虑能够成功胜任此工作的人员！
销售外呼专员（远程）
Wing 正在致力于重新定义全球公司的未来工作方式！我们希望成为企业打造世界级团队并实现运营自动化的首选平台。
我们现在急需一名销售外呼专员立即加入！
职责和工作内容包括但不限于：
1. 联系客户，提供产品或服务信息，销售产品或寻求捐赠。
2. 通过电话筛选潜在客户，并将相关信息录入 CRM 系统。
3. 协调并跟进客户预约及重新安排。
4. 进行催收电话，解决债务问题，并根据详细的电话脚本更新客户付款信息。
5. 执行并监控客户调查，将结果整理成数据表报告。
6. 处理支持工单，排查问题并解决客户疑虑。
7. 与内部团队协作，确保潜在客户开发工作与整体销售策略一致。
8. 其他临时任务
任职要求：
• 高中毕业或具备任何证书课程经历
• 至少 1 年销售经验，有证明能够达成并超越销售目标并成功管理客户关系的能力
• 英语沟通能力优秀，书面和口语均达到 C1 水平以上
• 优秀的电话、电子邮件和即时通讯沟通能力
• 良好的组织和时间管理能力
• 熟悉当前技术，如桌面共享、云服务、CRM 和 VoIP
• 有使用文字处理软件和电子表格的经验（例如 MS Office）
• 熟悉在线日历和安排工具（例如 Google Calendar）
• 主动积极，自信且注重细节
• 能够适应夜班工作
技术要求：
• 带有降噪功能的 USB 耳机
• 工作正常的网络摄像头
• 配备至少 1.8 GHz 处理器和至少 4GB 内存的电脑
• 主要互联网服务速度：至少 25 Mbps 的有线连接
• 备用互联网服务速度：至少 10 Mbps
福利：
• 健康
查看英文原文
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Disclaimer: This is a generic job description for the position stated below. Actual tasks and tools will be discussed further when you reach the final interview stage. Please ensure you apply for the right job based on your location and experience. We prioritize people who can do this successfully!
Sales Caller (Remote)
Wing is on the exciting mission of redefining the future of work for companies worldwide! We are looking to be the one-stop shop for companies that are looking to build world-class teams & place their operations on autopilot.
And we’re looking for a Sales Caller to start immediately!
Duties and Responsibilities include but are not limited to:
1. Reach out to customers to provide information about products or services, sell offerings, or solicit donations.
2. Qualify leads over the phone and insert the respective information into a CRM system.
3. Coordinate and follow up on customer appointments and rescheduling
4. Make collection calls, resolve debts, and update customer payment information following detailed phone scripts.
5. Execute and monitor customer surveys, compiling the results in a datasheet report.
6. Address support tickets, troubleshoot issues, and resolve customer concerns.
7. Collaborate with internal teams to align lead generation efforts with overall sales strategy.
8. Ad hoc tasks
Qualifications:
• High school graduate or of any certificate course
• Minimum 1 year of sales experience and proven ability to meet and exceed sales quotas and successfully manage customer relationships
• Excellent English communication skills, both written and verbal (at least C1 level)
• Excellent phone, email, and instant messaging communication skills
• Solid organizational and time management skills
• Tech savvy & familiar with current technologies, like desktop sharing, cloud services, CRM, and VoIP
• Experience with word-processing software and spreadsheets (e.g., MS Office)
• Knowledge of online calendars and scheduling (e.g., Google Calendar)
• Proactive & confident with keen attention to details
• Able to work on a graveyard shift
Technical Requirements:
• USB Headset with Noise Cancellation feature
• Working Webcam
• Computer with at least 1.8 GHz processor and at least 4GB RAM
• Main Internet Service Speed: at least 25 Mbps cable connection
• Backup Internet Service Speed: at least 10 Mbps
Benefits:
• Health Insurance (HMO)
• Performance Incentives
• Job Security and Stability
• Paid Training
• Inclusive Culture
• Upskilling Opportunities
• 100% Work-From-Home
• Exceptionally Supportive Team
• Opportunities for Career Growth
• Fun Work Environment
• Holiday & Overtime Pay
Schedule: US work hours (20-40 hours per week)
Location: This is a remote job
Salary Package (with HMO):
• Entry Level (1-3 years of experience): Up to PHP 48,000
• Intermediate Level (3-5 years of experience): Up to PHP 61,500
• Expert Level (5+ years of experience): Up to PHP 70,000
Please note:
• Only qualified candidates will be invited to take the assessment & scheduled for an interview.
• We have other vacancies that might interest your friends & colleagues. They can check us out at our Jobs Website.
• You may also refer your friends using our Affiliate Marketing Program and earn up to $30 if your referral is hired.