企业账户总监
Enterprise Account Director
Later 是全球最智能的网红营销公司,致力于帮助品牌建立令人难忘的营销活动。通过结合真实的创作者关系、可信赖的智能分析和专业指导,Later 帮助品牌消除营销中最明显投资中的恐惧和猜测。
基于原生 AI 驱动的平台和超过十年的专有数据——包括数十亿次社交互动、曝光量以及超过 24 亿美元的经验证的网红驱动购买——Later 帮助团队在活动上线前了解哪些策略会有效。
通过将可信洞察与专业指导相结合,Later 消除了网红营销中的猜测,使品牌能够选择合适的创作者,执行全托管的营销活动,并在知名度、参与度和收入方面实现有意义的增长。Nike、Wayfair、联合利华和西南航空等领先企业都信任 Later,让创意与绩效相融合,使营销活动不仅看起来出色,更能带来实际成果。了解更多请访问 later.com。
职位简介:
作为 Later 的企业客户总监,你将负责我们最重要的战略企业客户关系,通常代表每年约 500 万至 1500 万美元的业务规模,具体取决于客户大小和复杂程度。
你将作为该客户的“CEO”,拥有高度的自主权和责任,负责制定客户战略、建立高管关系、推动业务扩展,并决定 Later 应如何投入以深化和拓展每项合作。
这是在不断发展的创作者和网红营销生态系统中的一项高级商业和战略领导职位。你将为全球领先的品牌提供咨询,帮助他们了解网红和创作者营销如何支持更广泛的品牌、电商、客户获取和增长目标,同时帮助他们应对快速变化的社交媒体环境。
你需要对创作者策略、社交趋势、衡量标准和网红生态有深刻见解,同时将客户的业务优先事项转化为对 Later 有意义的机会。此职位的成功需要强大的商业直觉、高管形象、战略思维,以及在复杂的大型组织中高度独立地开展工作的能力。
工作内容:
企业客户战略与增长
- 负责一组战略企业客户的长期战略和增长计划,这些客户每年的业务规模约为 500 万至 1500 万美元。
查看英文原文
Later is the world’s most intelligent influencer marketing company, built to give brands the confidence to create unforgettable campaigns. By combining real creator relationships, trusted intelligence, and expert guidance, Later removes fear and guesswork from one of marketing’s most visible investments.
Built on a native, AI-powered platform and more than a decade of proprietary data—including billions of social interactions, impressions, and $2.4B+ in verified influencer-driven purchases—Later helps teams understand what will work before they launch.
By combining trusted insight with expert guidance, Later removes guesswork from influencer marketing, enabling brands to choose the right creators, execute fully managed campaigns, and drive meaningful growth across awareness, engagement, and revenue. Trusted by leading enterprise brands including Nike, Wayfair, Unilever, and Southwest Airlines, Later bridges creativity and performance so campaigns don’t just look good—they deliver results. Learn more at later.com.
About this position:
As an Enterprise Account Director at Later, you will own a portfolio of our most strategic enterprise client relationships, typically representing $5M-$15M in annual business depending on account size and complexity.
You will operate as the CEO of the account, with significant autonomy and accountability for setting the account strategy, building executive relationships, driving expansion, and determining how Later should invest to deepen and grow each partnership.
This is a senior commercial and strategic leadership role within the evolving creator and influencer marketing ecosystem. You will advise some of the world’s leading brands on how influencer and creator marketing can support broader brand, commerce, customer acquisition, and growth objectives, while helping them navigate a rapidly changing social landscape.
You will bring a strong point of view on creator strategy, social trends, measurement, and the influencer ecosystem, while translating client business priorities into meaningful opportunities for Later. Success in this role requires strong commercial instincts, executive presence, strategic thinking, and the ability to navigate complex enterprise organizations with a high degree of independence.
What you'll be doing:
Enterprise Account Strategy & Growth
- Own the long-term strategy and growth plan for a portfolio of strategic enterprise clients representing approximately $5M-$15M in annual business.
- Develop a clear growth thesis for each account, including expansion opportunities, stakeholder strategy, competitive dynamics, risks, and areas where Later can create additional value.
- Drive expansion by identifying whitespace, developing opportunities, and building the executive alignment required to increase Later’s strategic and commercial footprint.
- Connect client business priorities to opportunities across influencer marketing, creator strategy, social, commerce, and Later’s broader capabilities.
- Maintain a forward-looking view of each partnership, anticipating changes in client priorities, organizational structure, competitive dynamics, and the broader creator and social landscape.
- Partner with Sales on commercial strategy, renewals, and expansion while maintaining overall ownership of the client relationship and account direction.
Executive Relationship Leadership
- Build trusted relationships with VP, C-suite, and senior decision-makers across complex enterprise organizations.
- Develop multi-threaded relationships that extend beyond individual champions and create durable executive sponsorship for Later.
- Serve as a strategic advisor to clients, bringing proactive recommendations and a clear point of view on creator strategy, influencer marketing, social trends, measurement, and emerging opportunities.
- Help senior marketers understand how creator and influencer programs can support broader brand, performance, commerce, and customer growth objectives.
- Lead strategic business reviews, executive strategy sessions, workshops, and other high-value client engagements.
- Navigate complex or sensitive client conversations with confidence, judgment, and a solutions-oriented approach.
CEO of the Account
- Operate with significant autonomy in determining how Later approaches, supports, and grows each assigned account.
- Set the strategic direction for the partnership and mobilize the right internal teams and executive stakeholders to deliver against that vision.
- Maintain a holistic understanding of account performance, client sentiment, commercial opportunity, stakeholder dynamics, competitive risk, and delivery health.
- Identify risks and opportunities early and drive cross-functional action before they become material client or commercial issues.
- Make thoughtful decisions about where Later should invest time, expertise, and resources to maximize the long-term value of the partnership.
Creator & Influencer Strategic Leadership
- Bring a strong understanding of the creator and influencer ecosystem and how it is evolving across social, media, commerce, and culture.
- Translate market trends, platform shifts, creator behavior, and performance insights into actionable recommendations for clients.
- Challenge client thinking when appropriate and help them identify new ways to use creator and influencer marketing to solve business problems.
- Partner with Strategy, Services, Data, and Product teams to develop differentiated solutions that reflect client objectives and emerging market opportunities.
- Use client feedback and market insight to help shape Later’s services, products, and strategic priorities.
Cross-Functional Leadership
- Orchestrate Sales, Strategy, Services, Data, Product, and executive leadership around a unified account strategy and clear client outcomes.
- Establish clarity on priorities, responsibilities, risks, and opportunities across the teams supporting each account.
- Partner closely with delivery leadership to ensure strategic objectives, client expectations, and commercial commitments remain aligned.
- Ensure Later shows up to the client as one integrated strategic partner rather than a collection of individual teams.
- Escalate and resolve issues appropriately while maintaining executive-level ownership of the relationship.
What success looks like:
- Enterprise clients consistently renew, expand, and deepen their partnership with Later.
- Clients view you as a trusted advisor who proactively brings insights—not just solutions.
- Executive stakeholders engage you early in strategic planning and decision-making.
- Internal teams see you as a clear, prepared, and reliable partner who elevates execution.
- Client feedback and insights directly influence product improvements and innovation.
Industry & Market Influence
- Stay close to developments across influencer marketing, the creator economy, social platforms, measurement, commerce, and digital marketing.
- Bring relevant industry intelligence and competitive insight into client conversations and account strategy.
- Represent Later at relevant industry events, executive forums, panels, and strategic networking opportunities.
- Help strengthen Later’s position as a trusted voice in creator and influencer marketing.
What you bring:
- 10+ years of experience in strategic account management, customer success, or enterprise sales, with direct ownership of revenue retention and growth.
- Proven experience working with enterprise brands in influencer or social marketing.
- Demonstrated success navigating complex enterprise buying cycles and multi-stakeholder decision-making environments.
- Track record of building trusted relationships with senior decision-makers and anticipating organizational changes.
- Exceptional communication, presentation, and negotiation skills, with the ability to command executive-level conversations.
- Strong operational discipline and time management skills to deliver against KPIs and defined business outcomes.
- Experience working cross-functionally with Sales, Product, Marketing, Data, and Delivery teams.
- Willingness to travel as needed to support key client relationships.
How you work:
- Driven by Impact: You deliver results that matter—prioritizing high-value work, meeting deadlines, and adapting quickly while keeping outcomes clear.
- Strategic & Customer-Centric: You anticipate risks and opportunities, connect decisions to long-term growth, and build trust through proactive insights.
- Curious & Growth-Oriented: You seek knowledge, ask sharp questions, and apply learnings fast—challenging the status quo with a mindset of improvement.
- Collaborative & Resilient: You thrive in change by staying resourceful, solution-focused, and positive—removing roadblocks, sharing insights, and keeping morale high.
- Accountable & Honest: You own your work, hold yourself and others to a high bar, and use transparent feedback to drive growth.
- Emotionally Intelligent: You build trust through empathy and collaboration, foster inclusion, and inspire others with grit, optimism, and integrity.
Our approach to compensation:
We take a market-based & data-driven approach to compensation. We leverage data from trusted third-party compensation sources to help us understand the market value of a role based on function, level, geographic location, and scope. We evaluate compensation bi-annually, including performance and market-related factors.
Our salaries are benchmarked against market Total Cash Compensation for the geographic location of our job posting. Compensation for some roles is structured as On Target Earnings (OTE = base + commission/variable) while for others it is structured as Salary only.
To comply with local legislation and ensure transparency, we share salary ranges on all job postings. Skills, experience and other factors help determine the final salary we offer which may vary from the original range posted.
Additionally, all permanent team members are eligible to participate in various benefits plans as part of their overall compensation package.
Salary Range:
$175,000- $225,000 OTE
*Co-op team members, independent contractors, and freelancers are not eligible for company benefits.
#LI-Hybrid #LI-Remote
Where we work:
We have offices in Boston, MA; Vancouver, BC; and Vancouver, WA. For select positions, we are open to hiring fully remote candidates. We post our positions in the location(s) where we are open to having the successful candidate be located.
Diversity, inclusion, and accessibility:
At Later, we are committed to fostering a culture rooted in an inclusion-first mindset at every level of the company, embracing the importance of hiring and building teams for culture add rather than culture fit. We openly build and maintain unbiased hiring, pay, and promotion practices to create a foundation for an equitable workplace, paving the way for systemic change.
We are committed to creating a diverse environment and are proud to be an equal opportunity employer. All applications will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, national origin, disability, or age. Please let us know if you require any accommodations or support during the recruitment process.