高级软件工程总监
Senior Director, Software Engineering
ZoomInfo 是职业加速的地方。我们行动迅速,敢于思考,并赋能你完成一生中最好的工作。你将与一群深具热情、互相挑战并庆祝胜利的同事共事。借助能放大你影响力的工具和一个支持你抱负的文化,你不仅仅是在做出贡献。你将快速实现目标。
**职位机会**
我们正在寻找一位高级工程总监,领导平台工程部门中的集成、工作流/编排和数据管理团队。这是一个高影响力、高可见度的领导职位,负责连接器、集成和对外数据编排,以将 ZoomInfo 的数据产品推向客户系统。
你将带领一个由大约 40 名工程师和承包商组成的团队,涵盖以下三个支柱:
- 集成 - 通过不断增长的原生连接器和 API 库,将 ZoomInfo 的数据产品连接到客户已有的系统——CRM、营销自动化、销售参与、数据仓库和 BI 平台。
- 工作流与编排 - 支持跨系统的自动化多步骤流程,从账户匹配到由购买信号和业务规则触发的复杂事件驱动业务逻辑。
- 数据管理 - 确保 ZoomInfo 提供的数据保持干净、及时且可信——涵盖去重、标准化、增强和跨客户系统的持续验证。
这个职位位于激活的关键交汇点——使 ZoomInfo 的数据产品能够被客户及其系统导出和使用。你将制定战略方向,推动平台现代化,并建立组织体系,使我们能够继续扩展数据覆盖范围。你将通过三位经验丰富的经理来实现这一点,他们具备深厚的技术专长——你的任务是提供愿景,消除障碍,并确保工作与业务成果相连接。
**你将负责**
战略领导与团队发展
- 带领并培养三位经验丰富的经理及其团队(约 40 名工程师和承包商),涵盖集成、工作流与编排以及数据管理。
- 在所有三个支柱上制定多季度路线图,平衡新连接器和工作流容量、平台可靠性、数据质量和合规性优先事项。
- 在分布式团队中建立以所有权、责任感和运营卓越为基础的高性能工程文化。
查看英文原文
ZoomInfo is where careers accelerate. We move fast, think boldly, and empower you to do the best work of your life. You’ll be surrounded by teammates who care deeply, challenge each other, and celebrate wins. With tools that amplify your impact and a culture that backs your ambition, you won’t just contribute. You’ll make things happen–fast.
**The Opportunity**
We are looking for a Senior Director of Engineering to lead the Integrations, Workflows / Orchestration and Data Management groups a within our Platform Engineering organization. This is a high-impact, high-visibility leadership role responsible for the connectors, integrations and outgoing data orchestration to push ZoomInfo’s data product to customer systems.
You will lead a team of approximately 40 engineers and contractors across three pillars:
- Integrations - connects ZoomInfo's data product to the systems our customers already run — CRM, marketing automation, sales engagement, data warehouses, and BI platforms — through a growing library of native connectors and APIs.
- Workflows and Orchestration - powers the automated, multi-step processes that move and act on data across systems — from account matching to complex, event-driven business logic triggered by buying signals and business rules.
- Data Management - keeps data ZoomInfo delivers clean, current, and trustworthy — covering deduplication, standardization, enrichment, and continuous verification across customer systems.
This role sits at the critical junction of activation – enabling the export and consumption of ZoomInfo’s data product to customers and their systems. You will set the strategic direction, drive platform modernization, and build the organizational systems that allow us to continue expanding our data reach. You will do this through three experienced Managers who bring deep technical expertise — your job is to provide the vision, remove obstacles, and ensure the work connects to business outcomes.
**What You'll Do**
Strategic Leadership & Team Development
- Lead and develop three experienced Managers and their teams (~40 engineers and contractors) spanning Integrations, Workflows and Orchestration, and Data Management.
- Set the multi-quarter roadmap across all three pillars, balancing new connector and workflow capacity, platform reliability, data quality, and compliance priorities.
- Build a high-performance engineering culture grounded in ownership, accountability, and operational excellence across distributed, event-driven systems.
- Drive headcount planning, organizational design, and career development frameworks that attract and retain top talent across a distributed team.
- Serve as a trusted partner to the VP of Software Engineering, contributing to broader platform engineering strategy and organizational decisions.
- Establish clear prioritization frameworks to manage competing demands across new integrations, workflow reliability, data quality remediation, and customer escalations.
Integrations
- Work with the Product team and own the strategy and roadmap for ZoomInfo's library of native integrations and APIs connecting the platform to CRM, marketing automation, sales engagement, data warehouse, and BI systems (Salesforce, HubSpot, Marketo, Outreach, Snowflake, and others).
- Guide the architecture of scalable, fault-tolerant backend services (Java/Spring Boot, Node.js/NestJS) and event-driven integration patterns built on Kafka and similar streaming technologies.
- Drive prioritization of new connector development and partner/ISV integrations that expand ZoomInfo's reach into customer tech stacks.
- Ensure integrations meet enterprise standards for reliability, throughput, observability, and security at scale, processing millions of records daily.
- Partner with Product and Cloud Partners teams to define integration requirements, SLAs, and go-to-market timelines for new connectors.
- Oversee API and webhook strategy, ensuring consistent versioning, documentation, and developer experience for internal and external integrators.
Workflows and Orchestration
- Own the strategic direction for ZoomInfo's workflow orchestration engine — powering lead-to-account matching and multi-step, cross-system business processes triggered by buying signals and business logic.
- Guide architecture decisions for orchestration platforms (Temporal, Google Cloud Workflows, or similar) that ensure reliable job execution, retries, state management, and long-running process durability at scale.
- Drive the roadmap for no-code/low-code workflow building blocks that let customers configure conditional logic to transform, route, and enrich data across systems without engineering support.
- Ensure high availability, fault tolerance, and scalability of systems processing millions of events and workflow executions daily, with strong observability (logging, tracing, metrics).
- Partner with Product to define execution guarantees (SLAs/SLOs) and expand orchestration capabilities to new use cases such as territory management, predictive scoring triggers, and campaign orchestration.
- Establish best practices for workflow design, idempotency, and error handling across the organization's distributed systems.
Data Management
- Own the strategy for ZoomInfo's data quality and data management capabilities — deduplication, standardization, enrichment, and continuous verification that keep customer CRM and GTM records accurate and current.
- Guide the architecture of matching-and-merging logic, multi-vendor enrichment waterfalls, and real-time change detection that prevent data decay across customer systems.
- Ensure the platform enforces perimeter protection — blocking bad data at point of entry through validation rules and real-time data quality checks.
- Own compliance and governance capabilities including GDPR/CCPA suppression lists and audit trails.
- Partner with Product and Legal/Compliance teams to evolve data handling standards as privacy regulations and customer requirements change.
- Drive observability and monitoring for data quality metrics, ensuring proactive detection and remediation of degraded or non-compliant data before it reaches customers.
Cross-Functional Partnership & Enablement
- Partner with cross-functional stakeholders to define requirements for new connectors, workflow use cases, and data quality SLAs that inform the product roadmap.
- Drive enablement programs — documentation, training, and onboarding — that help internal teams and customers adopt new integrations and orchestration capabilities.
- Represent Integrations, Workflows/Orchestration, and Data Management in strategic planning conversations, company projects, and technology decisions with customer-facing implications.
- Manage vendor and partner relationships and contracts, negotiating strategically to optimize cost, capability, and long-term flexibility.
**What You Bring**
Required
- 10+ years of progressive experience in software/platform engineering, integrations, or data engineering leadership roles, with at least 4 years at the Director level or above.
- Experience leading and scaling engineering organizations of 25+ people through managers, with a track record of building high-performing teams and developing talent.
- Strong working knowledge of backend and distributed systems technologies including Java (Spring Boot), Node.js (NestJS), Kafka, and workflow orchestration platforms (Temporal, Google Cloud Workflows, or similar). You do not need to be the deepest technical expert — but you need to understand architecture trade-offs, ask the right questions, and make informed strategic decisions.
- Experience owning integrations or connector ecosystems that sync data across CRM, marketing automation, sales engagement, and data warehouse platforms (Salesforce, HubSpot, Marketo, Snowflake, or similar).
- Demonstrated ability to manage through managers — setting direction, aligning priorities, and holding leaders accountable for outcomes without micromanaging execution.
- Experience with data quality and data management practices — deduplication, standardization, enrichment, and compliance (GDPR/CCPA) at enterprise scale.
- Proven cross-functional partnership skills with business and product stakeholders — translating ambiguous business needs into structured technical solutions.
- Experience driving platform modernization initiatives — whether re-architecting event-driven systems, consolidating integration patterns, or improving reliability and observability.
- Strong vendor and partner management experience including contract negotiations, build-vs-buy evaluations, and SaaS cost optimization.
- Excellent communication skills — able to present strategy, trade-offs, and progress to executive leadership in both written and verbal formats.
Preferred
- Familiarity with event streaming and orchestration at scale (Kafka, Temporal, Airflow, Google Cloud Workflows).
- Exposure to no-code/low-code workflow builders and business-user-facing automation tools.
- Experience with API strategy, webhooks, and partner/ISV integration programs.
- Experience with multi-cloud environments (AWS, GCP) and cloud infrastructure modernization.
**What Sets You Apart**
- You lead through people. Your strongest technical asset is your ability to hire, develop, and empower exceptional leaders — and then get out of their way.
- You connect technology to business outcomes. You see infrastructure investments not as technical projects but as enablers of speed, trust, and better decisions across the company.
- You are a systems thinker. You see the connections between platform architecture, team structure, process design, and stakeholder experience — and you optimize across all four.
- You are decisive under ambiguity. Competing priorities, legacy systems, organizational change, and imperfect information don't paralyze you — they sharpen your focus.
- You balance vision with pragmatism. You can articulate a bold multi-year direction and then break it into quarterly deliverables your teams can execute with confidence.
- You build bridges. Engineering, analytics, security, and business teams all see you as someone who understands their world and advocates for shared outcomes.
**How We Work**
- Be Relentless. We outpace and outcompete. We are smart, clever, and resourceful in everything we do.
- Be Entrepreneurs. We hustle, move fast, take ownership, and make decisions. We are accountable and resilient.
- Be Experts. We understand our customers deeply and demand domain expertise from everyone.
- Be Innovators. We innovate not just in product, but in how we operate — driving outcomes no one thought were possible.
- Be a Team. We are one team, working together to win. We collaborate and lean in to help each other.
#LI-REMOTE
#LI-AR2
Actual compensation offered will be based on factors such as the candidate’s work location, qualifications, skills, experience and/or training. Your recruiter can share more information about the specific salary range for your desired work location during the hiring process. We want our employees and their families to thrive.
In addition to comprehensive benefits we offer holistic mind, body and lifestyle programs designed for overall well-being. Learn more about ZoomInfo benefits [here](https://www.zoominfo.com/careers#benefits).
Below is the US base salary for this position. Additional compensation such as Bonus, Commission, Equity and other benefits may also apply.
$224,000—$352,000 USD
**About us:**
ZoomInfo (NASDAQ: GTM) is the Go-To-Market Intelligence Platform that empowers businesses to grow faster with AI-ready insights, trusted data, and advanced automation. Its solutions provide more than 35,000 companies worldwide with a complete view of their customers, making every seller their best seller.
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ZoomInfo may use a software-based assessment as part of the recruitment process. More information about this tool, including the results of the most recent bias audit, is available [here](https://www.zoominfo.com/legal/nyc-local-law-144-notice).
ZoomInfo is proud to be an equal opportunity employer, hiring based on qualifications, merit, and business needs, and does not discriminate based on protected status. We welcome all applicants and are committed to providing equal employment opportunities regardless of sex, race, age, color, national origin, sexual orientation, gender identity, marital status, disability status, religion, protected military or veteran status, medical condition, or any other characteristic protected by applicable law. We also consider qualified candidates with criminal histories in accordance with legal requirements.
For Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. ZoomInfo does not administer lie detector tests to applicants in any location.