产品设计负责人, 增长
Lead Product Designer, Growth
🚀 我们致力于让金钱为每个人服务。
我们告别了传统银行复杂且令人困惑的方式。
从预付卡开始，我们的产品在过去十年中在英国有了很大发展。除了[个人](https://monzo.com/current-account/personal)和[企业](https://monzo.com/business-banking)银行账户，我们还提供[联名账户](https://monzo.com/current-account/joint-account)、[16-17岁青少年账户](https://monzo.com/current-account/16-17)、[免费儿童账户](https://monzo.com/current-account/under-16s)以及[信用卡](https://monzo.com/flex)，未来还将推出更多令人兴奋的新功能。我们的英国客户还可以[储蓄](https://monzo.com/savings)、[投资](https://monzo.com/investments)并[合并养老金](https://monzo.com/pensions)。
凭借我们标志性的珊瑚色卡片和提前收款功能，加上社交媒体上的金融教育和获奖的客户服务，我们一直致力于为客户创造难忘的时刻！
我们不卖产品——我们希望通过Monzo解决问题，改变人们的生活 ❤️
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📍伦敦（混合办公）/ 英国远程 | 💰 £90,000 - £110,000 + 与绩效挂钩的激励奖金 + [福利](https://monzo.com/careers#benefits) ✨
**⭐我们的设计团队**
我们由115+名设计师、研究者和品牌专家组成，由首席设计官Vuokko Aro领导。我们致力于让金钱为每个人服务。产品设计占我们设计领域的半数以上，与研究、产品、工程和数据团队紧密合作，解决大规模的真实客户问题。
**我们设计“魔法时刻”**
我们打造了一家感觉人性化而非仅仅功能化的银行。我们的产品就是我们的个性。我们结合研究、同理心、数据和工艺，将日常互动转化为难忘的体验。
目前，我们正在快速增长，寻找充满热情的设计人才来塑造Monzo的未来——这是一次巨大的机会，可以留下你的印记。
**🌱 关于增长**
我们的增长团队专注于帮助更多人发现Monzo，了解我们与众不同的地方，并找到能更好地让金钱为自己服务的产品。
对于这个职位，你将特别关注我们的**网页体验**，帮助我们重新思考人们在打开应用之前如何发现、探索和选择Monzo。你将结合强大的视觉和交互设计，以及数据驱动的思维方式。
查看英文原文
**_🚀 We’re on a mission to make money work for everyone._**
We’re waving goodbye to the complicated and confusing ways of traditional banking.
After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as [personal](https://monzo.com/current-account/personal) and [business](https://monzo.com/business-banking) bank accounts, we offer [joint accounts](https://monzo.com/current-account/joint-account), [accounts for 16-17 year olds](https://monzo.com/current-account/16-17), a [free kids account](https://monzo.com/current-account/under-16s) and [credit cards](https://monzo.com/flex) in the UK, with more exciting things to come beyond. Our UK customers can also [save](https://monzo.com/savings), [invest](https://monzo.com/investments) and [combine their pensions](https://monzo.com/pensions) with us.
With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers!
We’re not about selling products - we want to solve problems and change lives through Monzo ❤️
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📍London (Hybrid) / UK Remote | 💰 £90,000 - £110,000 + Incentive Awards tied to your performance + [Benefits](https://monzo.com/careers#benefits) ✨
**⭐Our Design team**
We’re a team of 115+ designers, researchers, and brand experts led by Chief Design Officer Vuokko Aro. We’re on a mission to make money work for everyone. Product Design makes up over half of our design disciplines, working in tight-knit squads alongside research, product, engineering and data to solve real customer problems at scale.
**We design for the "magic moments"**
We’ve built a bank that feels human, not just functional. Our product _is_ our personality. We blend research, empathy, data and craft to turn everyday interactions into memorable experiences.
Right now, we’re growing fast and looking for passionate designers to shape Monzo’s future — and there’s a huge opportunity to make your mark.
**🌱 About Growth**
Our Growth collective is focused on helping more people discover Monzo, understand what makes us different, and find the products that can make money work better for them.
For this role, you’ll have a particular focus on our **web experiences**, helping us rethink how people discover, explore and choose Monzo before they ever open the app. You’ll combine strong visual and interaction design with a data-informed mindset, using experimentation and customer insight to understand what works and continuously improve the experience.
You don’t need to have worked in a dedicated Growth team before. We’re interested in designers who are curious about customer behaviour, comfortable using data to inform their decisions, and excited by the opportunity to apply exceptional craft to high-impact customer journeys.
**🔑You’ll play a key role by...**
- Leading the design of high-quality web experiences that help new and existing customers discover the value Monzo can bring to their financial lives.
- Using quantitative and qualitative data to identify opportunities, understand customer behaviour and make informed design decisions.
- Turning customer and business problems into clear hypotheses, designing experiments and using what you learn to shape what we do next.
- Bringing exceptional visual and interaction craft to our web experiences, creating work that feels unmistakably Monzo while driving meaningful customer and commercial outcomes.
- Tackling complex and ambiguous design challenges, balancing customer needs, business goals and technical constraints to create simple, effective experiences.
- Defining compelling product visions and direction, helping teams think beyond individual experiments towards a coherent long-term customer experience.
- Partnering closely with Product, Engineering, Data and Research throughout the design process, bringing people together around customer problems and opportunities.
- Using AI to level-up parts of your design workflow. Whether that’s ideation, analysis, prototyping or shipping production code.
- Taking a pragmatic approach to experimentation — moving quickly when we need to learn, while knowing when an experience needs a higher level of craft and polish.
- Acting as a role model in Design, sharing your work broadly, mentoring others, and contributing to the growth and success of the wider Design team.
**🤩 We’d love to hear from you if…**
- You have a proven track record of designing **high-quality web experiences**, with a portfolio that demonstrates strong visual and interaction design craft.
- You’re comfortable using **data to inform your design decisions**, partnering with Data Scientists or Analysts to understand customer behaviour and measure the impact of your work.
- You can connect great customer experiences with measurable outcomes and understand how design can contribute to wider product and commercial goals.
- You’re comfortable forming hypotheses, experimenting with different approaches and adapting your thinking as you learn.
- You can balance speed and experimentation with a high bar for craft, knowing when to prototype quickly and when to invest in creating an exceptional final experience.
- You’re a natural collaborator who can bring together Product, Engineering, Data, Research and other partners around complex customer problems.
- You thrive in ambiguity and can create clarity and direction when the answer isn’t immediately obvious.
- You’re comfortable thinking beyond an individual screen or experiment, connecting work across journeys and helping shape a longer-term vision.
- You’re a role model who actively contributes to the growth of the Design team through mentoring, feedback and sharing your expertise.
- You’re excited about Monzo’s mission to make money work for everyone and the opportunity to help more people discover the value of Monzo.
**🙌What’s in it for you**
💰 £90,000 - £110,000 + Incentive Awards tied to your performance.
✈️ We’ll help you relocate to the UK.
✅ We can sponsor your visa.
📍This role can be based in our London office, but we're open to distributed working within the UK (with ad hoc meetings in London).
⏰We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team.
📚£1,000 learning budget each year to use on books, training courses and conferences.
🏡We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup.
➕ Plus lots more!
🌈 **The application journey has 3 key steps**
- 30-minute call with our Recruiter, Tom
- 1-hour craft interview where you’ll present a single case study to 2 members of our Design team
- 2 x 45-minute interviews covering Teamwork and Impact
This process should take around 4 weeks - your schedule is really important to us, so we promise to be as flexible as possible!
We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo. [You can read them here.](https://monzo.com/blog/the-ultimate-guide-on-using-ai-to-ace-an-interview-at-monzo)
We’ll only close this role once we have enough applications for the next stage. Please submit your application as soon as possible to make sure you don’t miss out.
#LI-TR1
#LI-Remote
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**Equal opportunities for everyone**
Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our [blog](https://monzo.com/blog/diversity-and-inclusion), 2026 [Diversity and Inclusion Report](https://monzo.com/blog/our-2026-diversity-and-inclusion-report) and 2025 [Gender Pay Gap Report.](https://monzo.com/blog/gender-pay-gap-report-2025)
We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.
If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊