共享服务主管
Global Head of Shared Services
你好。我们是Teya。
Teya的创立基于一个简单的信念：本地企业值得更好的服务。
它们是咖啡馆、餐厅、美发沙龙、商店和企业家，为我们的街道带来特色，创造就业机会，让社区保持活力。然而，长期以来，金融服务让它们的生活变得更难——工具笨拙、支持差、流程复杂，阻碍了业务的正常运行。
Teya的存在就是要改变这一现状。
我们正在为欧洲各地的本地企业打造一个金融平台——围绕简单工具、用心设计和真正的人性化支持构建。我们的会员依靠我们帮助他们自信地经营业务，而这种责任塑造了我们的工作方式。
我们行动迅速。我们重视质量。我们关注细节。我们相信卓越的业绩与真诚的服务应相辅相成。
如果你希望打造有意义的产品，解决真实的问题，并为本地企业带来真正的改变，我们期待你的加入
全球共享服务主管 – 里斯本/波尔图
你的使命
作为共享服务主管，你将领导Teya在八个欧洲国家的财务共享服务职能，确保运营卓越的同时推动财务运营模式的转型。
这是一个独特的机会，可以塑造Teya财务运营的未来。你将负责领导应付账款、应收账款、总账、薪酬和财务系统团队，同时设计并实施向集中式共享服务中心（SSC）发展的路线图。
与财务总监、首席财务官和高级业务领导者紧密合作，你将在日常运营交付与战略转型之间取得平衡——建立可扩展的流程，推动自动化，并打造一家一流的共享服务组织，以支持Teya在欧洲的持续增长。
职责
运营卓越
- 在八个欧洲市场领导应付账款、应收账款、总账、薪酬和财务系统的交付。
- 确保准确、及时且合规的财务运营，并由强大的内部控制支持。
- 协助集团财务进行月结、季结和年结。
- 在多个国家中负责服务交付、服务级别协议（SLA）和利益相关者关系。
- 推动持续改进、运营效率和服务卓越。
- 维护健全的控制环境，确保审计准备就绪和合规性。
查看英文原文
Hello. We’re Teya.
Teya was founded on a simple belief: local businesses deserve better.
They are the cafés, restaurants, salons, shops and entrepreneurs that bring character to our high streets, create jobs and keep communities moving. Yet for too long, financial services has made life harder for them - with clunky tools, poor support and complexity that gets in the way of running a business.
Teya exists to change that.
We’re building a financial platform for local businesses across Europe - one built around simple tools, thoughtful design and real human support. Our Members rely on us to help them run their business with confidence, and that responsibility shapes the way we work.
We move fast. We care about quality. We stay close to the detail. And we believe great performance and genuine hospitality should go hand in hand.
If you want to build meaningful products, solve real problems and make a genuine difference for local businesses, we’d love to hear from you
GLOBAL HEAD OF SHARED SERVICES – LISBON/PORTO
YOUR MISSION
As Head of Shared Services, you will lead Teya's Finance Shared Services function across eight European countries, ensuring operational excellence while driving the transformation of our finance operating model.
This is a unique opportunity to shape the future of Finance Operations at Teya. You'll be responsible for leading our Accounts Payable, Accounts Receivable, General Ledger, Payroll and Finance Systems teams, while designing and delivering the roadmap towards a centralized Shared Services Centre (SSC).
Working closely with the Finance Director, CFO and senior business leaders, you'll balance day-to-day operational delivery with strategic transformation—building scalable processes, driving automation and creating a best-in-class shared services organisation that supports Teya's continued growth across Europe.
RESPONSIBILITIES
OPERATIONAL EXCELLENCE
- Lead the delivery of Accounts Payable, Accounts Receivable, General Ledger, Payroll and Finance Systems across eight European markets.
- Ensure accurate, timely and compliant finance operations supported by strong internal controls.
- Support month-end, quarter-end and year-end close alongside Group Finance.
- Own service delivery, SLAs and stakeholder relationships across multiple countries.
- Drive continuous improvement, operational efficiency and service excellence.
- Maintain a robust control environment, ensuring audit readiness and compliance.
- Manage the Shared Services budget, productivity and cost-to-serve.
SHARED SERVICES TRANSFORMATION
- Build the business case for creating a centralized Shared Services Centre.
- Assess current processes, costs, technology and organisational structures across all markets.
- Design the future Target Operating Model, including governance, process ownership and service catalogue.
- Standardise and streamline finance processes across countries.
- Lead automation and finance systems improvements alongside Technology teams.
- Develop and execute a phased migration strategy that protects operational continuity.
- Lead organisational change and stakeholder engagement across Finance, HR, Legal and country leadership teams.
HOW YOU'LL MAKE AN IMPACT
- Deliver high-quality finance operations that enable the business to scale.
- Improve efficiency through process standardisation and automation.
- Strengthen financial controls and governance.
- Build a compelling business case for centralisation and secure stakeholder alignment.
- Develop a high-performing Shared Services leadership team.
- Create a customer-focused service culture across Finance Operations.
REQUIREMENTS
We're looking for someone who brings:
- Significant leadership experience running Finance Shared Services or multi-country finance operations.
- Strong expertise across Accounts Payable, Accounts Receivable, General Ledger, Payroll and Finance Systems.
- Proven experience designing, building or implementing a Shared Services Centre.
- Experience working across multiple European jurisdictions.
- Strong financial controls, governance and compliance experience.
- Excellent programme and change management capability.
- Experience working within fintech, payments, technology or another high-growth international business is highly desirable.
- Strong ERP, automation and finance systems knowledge.
- Lean or Six Sigma experience is advantageous.
- Fluent English; additional European languages are a plus.
WHAT WE OFFER
- Competitive salary
- Flexible hybrid working.
- Health Insurance.
- Life Insurance.
- Meal Allowance.
- Wellhub membership, providing access to gyms, fitness, therapy, wellbeing and nutrition services.
- Enhanced maternity and paternity leave.
- 25 days annual leave.
- Continuous learning and professional development opportunities.
- Collaborative, informal and high-performing working environment.
- Regular company and team events.
- The opportunity to lead one of Teya's most important finance transformation programmes and shape the future of Finance Operations across Europe.
Teya is proud to be an equal opportunity employer.
We are committed to creating an inclusive environment where everyone regardless of race, ethnicity, gender identity or expression, sexual orientation, age, disability, religion, or background can thrive and do their best work. We believe that a diverse team leads to better ideas, stronger outcomes, and a more supportive workplace for all.
If you require any reasonable adjustments at any stage of the recruitment process whether for interviews, assessments, or other parts of the application—we encourage you to let us know. We are committed to ensuring that every candidate has a fair and accessible experience with us.