产品设计主管
Director, Product Design
Ramp 正在构建财务团队的智能基础设施，嵌入企业每一笔支出的交易流程中。我们自动化处理超过 2000 亿美元的年支出，在 70,000 多家企业中流动：授权支付、标记风险、分类支出、完成账务结算。
这些问题高风险、数据密集且不容失误。
我们招聘具有高度自主性和紧迫感的人才。我们看重的是斜率而非截距。我们更关注你打造过什么，而不是你在哪里学习过。在 Ramp，每个人都是全程负责问题的建造者，并做出影响结果的重要决策。
Ramp 的平均客户在第一年节省了 5% 的开支，并实现了 16% 的收入增长——远超没有使用 Ramp 的企业。我们相信每家有抱负的公司都应享有同样的机会。
如果你希望构建直接塑造公司如何移动和管理数十亿美元的系统，Ramp 就是你的选择。
关于该职位
Ramp 的设计工作与一年前大不相同：我们正在构建工具和代理，设计记忆，发布 PR，并每隔几个月重新思考流程，以解锁新功能。但有一些事情从未改变，设计的角色是将问题提炼到本质，专注于工艺和在最关键的地方带来愉悦，深入了解客户并为其发声，以创造力和故事驱动，同时保持乐趣，因为带着快乐构建的产品总会获胜。
我们正在寻找一位产品设计总监，带领我们在一些最高优先级项目上的建造者团队。如果你对以下内容感到兴奋，那么这个职位适合你：
- 通过工艺领导，设定愿景并释放客户影响：你将定义产品的发展方向，然后与团队一起深入细节，解除障碍、教学和交付。你通过产品判断力、设计工艺以及让周围的人变得更好的能力来提升标准。
- 真正地交付并展示实际影响：你将从负责一个产品领域和团队开始，建立信任并熟悉 Ramp，随着时间推移逐步承担更大的领导职责。你将与客户保持紧密联系，并与你的设计师、产品经理和工程师一起交付有意义的工作。
- 构建优秀工作的环境：明确的角色、高标准、低自我、足够的结构以保持高标准而不拖慢进度。这意味着建立一个关爱但严格的要求，深入投资于人员——辅导、反馈、成长——
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ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $200B in annualized spend flows in and out of 70,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
Design at Ramp looks very different than it did a year ago: we’re building tools and agents, designing memory, shipping PRs, and rethinking the process every few months as new capabilities unlock. A few things have not changed, the role of design is to distill problems to their essence, obsess over craft and delight where it matters most, know customers deeply and advocate for them, lead with creativity and storytelling, and keep it fun, because a product built with joy always wins.
We're looking for a Director of Product Design to lead a team of builders across some of our highest-priority bets. This role is for you if you’re excited by:
- Leading through craft, setting vision and unlocking customer impact: you will define where a product should go, then jump into the details with the team to unblock, teach, and ship. You raise the bar through product judgment, design craft, and your ability to make everyone around you better.
- Actually shipping and demonstrating real impact: You'll start by owning a product area and team to build trust and get your bearings at Ramp, with room to take on broader leadership over time. You'll stay close to customers and ship meaningful work alongside your designers, product managers and engineers.
- Building the environment where great work comes from: clear roles, high standards, low ego, and just enough structure to keep the bar high without slowing people down. That means building a caring yet demanding structure, investing deeply in people — coaching, feedback, growth — so designers can do the best work of their careers and develop in this new age of Design.
It’s never been a more interesting time to build.
Please note that this role will require you to be comfortable with working in-person at our NYC HQ (located near Madison Square Park) at least 3 days/week.
WHAT YOU’LL DO
- Lead and grow a high-performing team of product designers
- Own product vision and design direction across critical product areas
- Partner with product and engineering to shape strategy and deliver customer impact
- Stay close to customers and use their feedback to guide product decisions
- Jump into the work when needed to unblock teams and accelerate progress
- Create clarity, raise quality, and help teams ship faster
- Raise the bar for product thinking, interaction design, systems thinking, and craft
- Coach designers through clear feedback, high standards, and strong mentorship
- Help define how design works in an AI-native world
- Build strong partnerships across product, engineering, data, and design
WHAT YOU NEED
- Experience leading and developing high-performing product design teams
- Strong product judgment, design craft, and systems thinking
- Track record of shipping products with meaningful customer and business impact
- Deep customer empathy and comfort operating in ambiguity
- Ability to influence across functions and develop exceptional talent
- Curiosity that borders obsession over how AI changes the nature software and how we work
NICE TO HAVES
- Founder or early-stage startup experience
- Experience designing AI-native, automation, or agentic systems
- Experience building workflow or operations tooling
- Experience leading managers or multi-layered teams
- Comfort working closely with technical teams on implementation details
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice