软件打包工程师
Software Packaging Engineer
PDQ，成立于美国犹他州盐湖城，让设备管理变得简单、安全且非常快速。IT团队使用我们的产品来降低复杂性，提高效率，并在他们独特的环境中增强控制力。我们由TA Associates和Berkshire Partners支持，这两家是全球顶级的私募股权公司。
**我们的核心价值观：**
- **诚实：** 你通过行动透明沟通并建立信任。
- **主人翁精神：** 你对结果负责并履行承诺。
- **协作：** 你重视不同的观点并在跨团队中有效合作。
- **持续改进：** 你积极寻找学习、成长和创新的机会。
**地点**
- **罗马尼亚远程办公：** 这是一个全职机会，面向目前居住在罗马尼亚并拥有工作授权的候选人。
**关于该职位：**
包是PDQ产品用于在受管设备上安装、更新、配置和卸载软件的指令。我们正在寻找一位候选人来构建新的包并更新PDQ包库中的现有包，该包库被用于PDQ Connect、Deploy、Inventory、SmartDeploy和SimpleMDM中。
候选人应具备之前技术岗位的经验，例如桌面支持工程师或系统管理员。候选人应能够遵循现有流程，并经常处理具有挑战性和独特性的打包情况。能够识别并实现自动化解决方案将是一个加分项。
**为什么这个职位很重要：**
**包是PDQ产品的重要组成部分。** 虽然你的工作可能不会被世界所知晓，但你对数千名系统管理员的贡献将是巨大的。你将通过节省时间和精力来改善他们的生活。这就是你。
**你的一天可能会这样度过：**
- 使用现有工具和流程在PDQ的包库中添加和更新包。
- 排查并解决复杂的包错误和失败问题。
- 与打包团队成员协作以改进流程和工具。
- 在各种操作系统上处理打包需求，包括Windows和macOS。
- 在包交付给客户前进行测试和验证。
- 回答解决方案团队和其他PDQ包库相关方的打包问题。
- 向产品和开发团队提供有关新项目的打包建议。
**我们寻找的人具备：**
- 2年以上技术岗位经验，如桌面支持工程或系统管理。
查看英文原文
**About PDQ**
PDQ, founded in Salt Lake City, UT, USA, makes device management simple, secure, and Pretty Damn Quick. IT teams use our products to reduce complexity, improve efficiency, and enhance control in their unique environments. We are backed by TA Associates and Berkshire Partners, top-tier global private equity firms.
**Our Core Values:**
- **Honesty:** You communicate transparently and build trust through your actions.
- **Ownership:** You take responsibility for outcomes and follow through on commitments.
- **Collaboration:** You value diverse perspectives and work effectively across teams.
- **Improvement:** You actively seek opportunities to learn, grow, and innovate.
**Location**
- **Remote, Romania:** This is a full time opportunity open to candidates currently residing in and with work authorization in Romania.
**About the role:**
Packages are the instructions PDQ products use to install, update, configure, and uninstall software on managed devices. We’re seeking a candidate to build new packages and update existing ones in PDQ’s package library, which is used across PDQ Connect, Deploy, Inventory, SmartDeploy, and SimpleMDM.
Candidates should bring some technical experience from a prior technical role, such as desktop support engineering or system administration. Candidates should be able to follow existing processes as well as work through challenging and unique packaging situations regularly. Having the ability to identify and implement automated solutions is a plus.
**Why this role matters:**
**Packages** **are a critical** **component** **of** **PDQ’s product offerings.** While your work may go unsung by the world, your contribution to thousands of system administrators will be significant. You will be improving lives by saving time and effort. This means you.
**How you might spend your day:**
- Use existing tools and processes to add and update packages in PDQ’s package library.
- Troubleshoot and solve complex package bugs and failures.
- Collaborate with packaging team members to improve processes and tools.
- Work on packaging needs across various operating systems, including Windows and macOS.
- Test and validate packages before they ship to customers.
- Answer packaging questions from the solutions team and other PDQ Package Library stakeholders.
- Provide packaging input to Product and Development on upcoming initiatives.
**We're looking for people who have:**
- 2+ years of experience in a technical role such as desktop support engineering or system administration.
- Preferably have worked in a highly regulated industry like government, healthcare, or finance and understand the necessity of following policy and procedure.
**Who you are:**
- Have exceptional attention to detail, dedication to quality, and a drive to completion while performing a single task for an extended period.
- Have exceptional troubleshooting and problem-solving skills.
- Figure things out when nobody hands you the answer, then share what you learned with the team.
- Work effectively without close supervision.
- Have some QA experience. Extensive QA experience is extra credit.
**Tools we use:**
- PDQ products such as Deploy, Inventory, Connect, SimpleMDM, and SmartDeploy
- Internal custom-built PDQ systems
- Microsoft Power Automate
- PowerShell
- Linear
- Zendesk
- Office 365
- VMware
- Slack
- Notion
- Beyond Compare
- Discord
- Zoom
**Why You'll Love Working at PDQ:**
PDQ offers all of the great perks and benefits you'd expect from working at a very cool tech company, and even some you might not expect, including:
- "PDQ Friday": You'll receive an **extra day off** on the 3rd Friday of each month, on top of holidays and PTO
- Supplementary health insurance
- Equity Grant
- Modern, high-performance equipment, including a powerful laptop and quality peripherals.
**Equal Opportunity Employer**
PDQ is proud to be an equal opportunity workplace and do not discriminate on the basis of sex, race, color, age, pregnancy, sexual orientation, gender identity or expression, religion, national origin, ancestry, citizenship, marital status, military or veteran status, genetic information, disability status, or any other characteristic protected by federal, provincial, state, or local law. If you would like to request reasonable accommodation for a medical condition or disability during any part of the application process, please contact hr@pdq.com.
**Work Authorization and Sponsorship**
The majority of PDQ's full-time roles do not qualify for sponsorship of employment visas such as the H-1B visa. This applies to scenarios where a candidate might possess temporary work authorization during their schooling or after graduation (e.g., CPT, OPT), but would require H-1B visa sponsorship within a few years of employment to retain eligibility for employment.