社区经理
Community Manager
Fliff 是高潜力游戏的竞技场。我们正在打破传统博彩网站的付费墙，重新构想社交游戏的经济模式，以开创下一代以奖励驱动的娱乐体验，涵盖体育、赌场、预测、收藏品等众多领域。
依托于无摩擦的免费增值架构，Fliff 让数百万玩家在全国范围内拥有真正的参与感、真正的刺激和真正的回报。通过将真实的竞争精神与即时奖励和互动游戏相结合，我们正将被动的体育迷和休闲游戏玩家转变为积极、有力量的参与者——激发每个人心中的玩家。
职位概述：
我们正在寻找一位才华横溢的社区经理加入我们的团队，从事体育游戏行业。成功候选人将负责建立和管理我们的在线社区，与客户和粉丝互动，并通过社交媒体和其他渠道推广我们的品牌和产品。
职责：
- 建立并管理我们的在线社区，包括社交媒体渠道、论坛和其他在线平台
- 与客户和粉丝互动，回应咨询和反馈，并营造积极且具有吸引力的社区环境
- 制定并执行社交媒体和内容策略，以推广我们的品牌和产品，推动参与度和增长
- 与其他部门（如市场部和产品开发部）合作，确保我们的社区参与活动与业务目标和客户需求一致
- 监测和分析社交媒体和社区数据，并定期向管理层提供关于社区参与度、情绪和趋势的报告
- 策划并执行社区活动、促销和宣传活动，以提升参与度和客户忠诚度
- 建立并维护与行业内关键意见领袖和大使的关系，利用他们的网络推广我们的品牌和产品
- 跟踪行业趋势、社交媒体最佳实践以及新兴平台和技术，提出新的社区参与方法建议
要求：
- 市场营销、传播学、工商管理或相关领域的学士学位
- 具备社区管理或社交媒体营销经验，最好在体育或娱乐行业有相关经验
- 具备出色的沟通和人际交往能力，能够以积极和吸引人的方式与客户和粉丝互动
- 熟悉社交媒体和社区运营
查看英文原文
Fliff is the arena for high-upside play. We are dismantling the paywalls of legacy sportsbooks and reimagining the economics of social games to pioneer the next generation of rewards-driven entertainment spanning sports, casino, predictions, collectibles, and beyond.
Powered by a frictionless freemium architecture, Fliff democratizes access and gives millions of players nationwide a real stake, real thrill, and real upside. By combining authentic competitive drive with instant rewards and interactive games, we are turning passive sports fans and casual gamers into active, empowered participants – unlocking the player in everyone.
Job Summary:
We are seeking a talented Community Manager to join our team in the sports gaming industry. The successful candidate will be responsible for building and managing our online community, engaging with customers and fans, and promoting our brand and products through social media and other channels.
Responsibilities:
- Build and manage our online community, including social media channels, forums, and other online platforms
- Engage with customers and fans, responding to inquiries and feedback, and fostering a positive and engaging community environment
- Develop and implement social media and content strategies to promote our brand and products, and drive engagement and growth
- Collaborate with other departments, such as marketing and product development, to ensure that our community engagement efforts are aligned with business goals and customer needs
- Monitor and analyze social media and community metrics, and provide regular reports to management on community engagement, sentiment, and trends
- Plan and execute community events, promotions, and campaigns to drive engagement and customer loyalty
- Develop and manage relationships with key influencers and ambassadors in the industry, and leverage their networks to promote our brand and products
- Stay up-to-date with industry trends, social media best practices, and emerging platforms and technologies, and make recommendations on new approaches to community engagement
Requirements:
- Bachelor's degree in Marketing, Communications, Business Administration, or a related field
- Experience in community management or social media marketing, preferably in the sports or entertainment industry
- Strong communication and interpersonal skills, with the ability to engage with customers and fans in a positive and engaging manner
- Knowledge of social media and community management tools and best practices, and experience with social media platforms such as Twitter, Facebook, Instagram, Discord and YouTube
- Familiarity with social media and community analytics tools, and the ability to analyze data and derive insights from social media metrics
- Strong writing skills, with the ability to create engaging and effective social media content, and adapt tone and style to suit different platforms and audiences
- Creative and strategic thinker, with the ability to develop and execute effective community engagement strategies that align with business goals and customer needs
- Flexibility to work hours inline with sporting events
Benefits:
- Top tier compensation + benefits package
- Flexibility to work remotely
- Opportunity for professional growth in a dynamic and international environment
- Informal, friendly and knowledge-sharing environment
- An interesting and challenging job that allows you to explore paths to creating successful software solutions
We are a multinational company with our headquarters based in Philadelphia, and offices in New York, Austin, and Sofia, Bulgaria. Wherever we are in the world, we pride ourselves on being a close-knit, focused team that is welcoming and friendly, and the work that we do is always interesting and rewarding. Wherever we are in the world, we pride ourselves on being a close-knit, focused team that is:
Welcoming and Friendly
We want to reflect the diversity of the cities we serve. By creating an inclusive culture where everyone can thrive, we’ll make Fliff better for employees and customers alike.
Lively and Creative
We respect and value each other’s ideas, experience and expertise. There is no such thing as a bad idea; only ideas that are executed and ideas that are discarded after consideration.
Stimulating and Rewarding
We know bright minds love a challenge, and we understand your desire to see your hard work pay off. We’ll make sure your daily tasks align with your career ambitions as we grow together.
Equal Employment Opportunity Statement
Fliff is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Join Our Team!
If you're ready to be part of an exciting, innovative, and dynamic team, apply now to help shape the future of sports gaming with Fliff.
IMPORTANT NOTICE: The privacy and security of applicant information is paramount and we take fraud attempts very seriously. Please note that Fliff will never ask for payment or personal financial information during the application process. All of our legitimate job opportunities can be found on our official career site (). Please be cautious of communications and links that come from non-company email addresses (@getfliff.com), social media messaging platforms or unsolicited phone calls.
Originally posted on Himalayas