客户行程服务协调员
Customer Itinerary Service Coordinator
职位概述
我们正在扩大远程团队，寻找那些擅长支持客户并管理多项职责的人。在此职位中，您将协助协调预订及相关服务，可能包括住宿、活动、交通安排和基于活动的服务。
此职位适合有条理、沟通能力强，并能在远程环境中独立工作，同时与分布式团队协作的候选人。
主要职责
协助客户协调个性化的服务安排
研究并比较可用选项以满足客户偏好
确认预订并确保细节准确
通过电子邮件和电话提供清晰专业的沟通
支持更新、修改和服务相关咨询
保持准确的记录和文档
完成必要的培训
我们提供的福利
全远程职位
灵活的工作时间
持续的培训和职业发展
支持性的团队环境
任职要求
有权在美、英、墨、澳或西工作
年龄至少18岁
具备良好的书面和口语英语沟通能力
可靠的互联网连接和智能手机（电脑强烈建议）
有较强客户服务经验者优先
最初发布于喜马拉雅山
查看英文原文
Role Overview
We are expanding our remote team and seeking those who thrive in supporting clients and managing multiple responsibilities. In this role, you will assist with coordinating reservations and related services, which may include accommodations, activities, transportation arrangements, and event-based services.
This is ideal for candidates who are organized, communicate effectively, and are comfortable working independently in a remote environment while collaborating with a distributed team.
Key Responsibilities
Assist clients with coordinating personalized service arrangements
Research and compare available options to meet client preferences
Confirm reservations and ensure accuracy of details
Provide clear, professional communication via email and phone
Support updates, modifications, and service-related inquiries
Maintain accurate records and documentation
Complete required training
What We Offer
Fully remote role
Flexible schedule
Ongoing training and professional development
Supportive team environment
Qualifications
Authorized to work in the US, UK, Mexico, Australia, or Spain
Must be at least 18 years of age
Strong written and verbal English communication skills
Reliable internet connection and smartphone (computer is strongly recommended)
Strong customer service experience is preferred
Originally posted on Himalayas