DevOps 工程经理
DevOps Engineering Manager
Creatio 是一个 AI 客户关系管理与工作流平台，人们和 AI 代理在此协作——没有用户、代理或规模的限制。我们帮助中型和大型组织在 AI 时代运行客户工作流。拥有全球团队和庞大的合作伙伴生态系统，Creatio 为超过 100 个国家的数万名客户提供服务，并每天自动化数千万个工作流。对客户和合作伙伴的真实关怀是我们的核心基因。我们自豪地被顶级行业分析师列为 Gartner 和 Forrester 多份报告中的“领导者”和“强劲表现者”。2025 年，Creatio 被列入 Inc. 最佳工作场所名单，认可我们对员工福祉和强大职场文化的承诺。
我们寻找谁：
我们正在寻找一名工程经理来领导 Creatio 的平台与云运维领域——四个团队共 17 名工程师，他们负责整个工程组织运行的基础以及客户所依赖的平台：
- 设置每个产品团队节奏的 CI 系统和开发环境
- 支持我们产品服务器和客户实例的云环境背后的自动化
- 每个发布版本到达客户的升级管道
- 提升所有工程团队产出的内部工具
这是我们在工程组织中覆盖范围最广的职责之一。CI 速度就是产品发布速度。我们云的可靠性就是客户每天看到的 Creatio。升级管道的质量决定了每次发布的价值能多快到达市场。这里的决策会影响整个公司。
你的客户是 Creatio 的工程团队以及在我们云上运行的客户。成功通过构建可靠性与 CI 领导时间、云可用性与成本、升级成功率与升级时间，以及我们的工程师因为你们团队所做而更快交付来衡量。
你将在系统层面工作：培养团队负责人，维护该领域的架构完整性和每项发布质量标准，并决定四个团队的工作重点。规划、分解和日常交付由团队负责——你的杠杆作用在于让这些团队变得更强大。
职责：
交付与承诺
在该领域内负责交付时间线和时间线权衡，并与工程领导团队合作确定范围和优先级
在四个运营模式截然不同的团队之间建立真正的工作方式 - 两个基础设施团队
查看英文原文
Creatio is an AI CRM and workflow platform where people and AI agents work together — with no limits on users, agents, or scale. We help midsize and large organizations run customer workflows in the AI era. With a global team and a large ecosystem of partners, Creatio serves thousands of customers in over 100 countries and automates tens of millions of workflows daily. Genuine care for our clients and partners is at the heart of our DNA.We're proud to be recognized by top industry analysts as a Leader and Strong Performer in multiple Gartner and Forrester reports. In 2025, Creatio was named to Inc.'s Best Workplaces list, recognizing our commitment to employee wellbeing and a strong workplace culture.Who We're Looking For:We are looking for an Engineering Manager to lead Creatio's Platform & Cloud Operations domain - 17 engineers across four teams who own the foundation the entire engineering organization runs on and our customers live on:the CI systems and development environments that set the pace for every product teamthe automation behind the cloud environment hosting our product servers and customer instancesthe upgrade pipeline through which every release reaches customersthe internal tooling that multiplies the output of all our engineering teamsThis is one of the widest spans of ownership in our engineering organization. CI speed is product release speed. The reliability of our cloud is what Creatio looks like to customers every day. The quality of the upgrade pipeline determines how quickly the value of each release reaches the market. Decisions made here scale across the whole company.Your customers are Creatio's engineering teams and the customers running on our cloud. Success is measured in build reliability and CI lead time, cloud availability and cost, upgrade success rate and time-to-upgrade, and how much faster our engineers ship because of what your teams built.You will work at the system level: growing Team Leads, holding the architectural integrity of the domain and the quality bar on every release, and deciding where four teams put their focus. Planning, decomposition, and day-to-day delivery stay with the teams - your leverage is in making those teams stronger.Responsibilities:Delivery and commitmentsOwn delivery timelines and timeline trade-offs across the domain, and partner with engineering leadership team on scope and prioritiesOwn ways of working across four teams with genuinely different operating models - two infrastructure teams carrying on-call duty, one release and upgrade team carrying direct customer risk, one internal-product team whose users sit two desks awayArchitecture and technical qualityBe accountable for the architecture of the domain and for its critical architectural decisions, working alongside Architects who drive the designOwn the domain's technical debt strategy - what gets paid down, when, and at what cost to deliveryStep personally into complex and critical technical problemsRelease and operational qualityBe accountable for release quality readiness , you assess it, and you hold the authority to block a release when the quality risk warrants itOwn post-release quality analysis, and the operational health of the customer cloud: incident ownership, on-call practice, and the discipline that has to follow an outagePeople and organizationLine management, performance management, 1-on-1s, development plans, and onboarding for 17 engineersWorkload, capacity, and resource allocation within the domainHiring and exit decisions, compensation recommendations, and building the Team Lead benchCoach Team Leads on leadership and systems thinking in a domain this size, that is the primary lever, not a side responsibilityRequirements:Experience managing software engineering teams, including working through Team LeadsStrong engineering background in platform, infrastructure, or cloud operations: CI/CD systems, infrastructure as code, cloud architecture, observability, and release engineering Experience running production infrastructure under availability commitments: incident management, on-call practice, and post-incident follow-throughProven ability to drive delivery, engineering quality, and organizational effectiveness across more than one teamComfort making timeline trade-offs under pressure and defending them with dataExperience partnering with Product, Architecture, and cross-functional stakeholdersStrong leadership, mentoring, communication, and people management skillsAbility to make pragmatic decisions and operate effectively in fast-paced environmentsUpper-Intermediate or higher English levelWhat You Should Expect From Us:Growth & Development: Clear career paths, mentorship opportunities, and access to continuous learning to help you reach your full potential.Flexibility & Well-Being: We provide flexible work arrangements and initiatives that empower you to manage your schedule effectively, stay productive, and thrive both personally and professionally.Recognition & Impact: A culture that celebrates achievements, values your ideas, and empowers you to make real contributions from day one.Innovative Culture: Be part of a company that embraces new ideas, modern technologies, and bold thinking to stay ahead of the curve.Benefits & Rewards Package: We provide competitive compensation and benefits designed to support you and your family. Our rewards approach goes beyond salary, recognizing your contributions and commitment. The exact package may vary depending on your country of residence and employment type.
Originally posted on Himalayas