药房技术专员代表 - CarepathRx,美国远程
Pharmacy Technician Associate Representative - CarepathRx, US Remote
这个职位是按需工作(PRN)岗位,每两周的周六和周日工作,时间是早上6点到下午5点(EST)。
简介
远程药房技术员为PipelineRx客户确保持续的服务覆盖,并通过管理订单流程、处理电话咨询和提供第一级技术支持来协助药剂师。该职位有助于优化工作流程,在紧急情况下协调服务覆盖,并保持详细的值班记录。此职位需要能够值夜班和/或周末班。
主要职责:
- 监控客户服务情况,协助药剂师处理订单。
- 处理高流量客户电话并进行优先级排序。
- 提供基础技术支持,并与IT部门协调处理高级问题。
- 联系医疗保健专业人员以获取所需的临床或人口统计信息。
- 在系统停机期间支持工作流程,并帮助安排紧急值班。
- 提交每日夜间值班报告。
资格要求:
- 需要高中文凭,本科学位优先。
- 具有国家药房技术员认证。
- 1年以上机构药房和1年以上零售药房技术员经验。
- 具备良好的沟通能力、客户服务能力和IT故障排除技能。
- 熟练使用MS Office和Google工具。
为什么选择我们:
- 福利从第一天开始
- 每个完整日历年有18天带薪假期
- 401(k)
- 职业发展机会
- 通过激励计划获得奖金资格
作为Evernorth Health Services的一部分,该职位支持我们在药房和护理交付组织中的CarepathRx。我们的团队专注于与医院和医疗系统合作的专科药房和输注服务。
如果你偶尔或永久在家工作,必须通过有线宽带或光纤互联网服务提供商获得至少10Mbps下载/5Mbps上传速度的网络连接。对于此职位,我们预计根据相关因素(包括经验和地理位置)提供每小时17.75至26美元的时薪。关于Cigna集团
做有意义的事情始于一个简单的决定,即致力于改变他人的生活。在Cigna集团,我们致力于改善所服务人群的健康和活力。通过我们的部门Cigna Healthcare和Evernorth Health Services,我们致力于提升客户的、顾客的和病人的生活质量。加入我们,共同推动增长并改善生活。符合条件的申请人将不考虑种族、肤色等因素而被考虑。
查看英文原文
This role is a PRN role with working shifts every other Saturday & Sunday from 6a - 5p EST.
Overview
The Remote Pharmacy Technician ensures continuous coverage for PipelineRx clients and supports pharmacists by managing order flow, triaging calls, and providing first-level technical assistance. This role helps optimize workflow, coordinates coverage during emergencies, and maintains detailed shift documentation. This position requires the ability to work overnights and/or weekends.
Key Responsibilities:
- Monitor client coverage and assist pharmacists with order processing.
- Triage and manage high‑volume client calls.
- Provide basic technical support and coordinate with IT for advanced issues.
- Contact healthcare professionals to gather clinical or demographic information needed.
- Support workflow during downtime and help secure emergency shift coverage.
- Submit nightly shift reports.
Qualifications:
- High school diploma required, bachelor’s preferred.
- National pharmacy technician certification.
- 1+ year(s) institutional and 1+ year(s) retail pharmacy technician experience.
- Strong communication, customer service, and IT troubleshooting skills.
- Proficiency with MS Office and Google tools.
Why choose us:
- Benefits start on Day 1
- 18 days of PTO within a full calendar year
- 401(k)
- Career advancement opportunities
- Bonus eligibility through incentive plans
As part of Evernorth Health Services, this role supports CarepathRx within
our Pharmacy and Care Delivery organization. Our team focuses on
specialty pharmacy and infusion services in partnership with hospitals and
health systems.
If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.For this position, we anticipate offering an hourly rate of 17.75 - 26 USD / hourly, depending on relevant factors, including experience and geographic location.About The Cigna Group
Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we’re dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives.Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.
If you need a reasonable accommodation to complete the online application process, please email for assistance. Please note that this email inbox is dedicated to accommodation requests only and cannot provide application updates or accept resumes.
The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.
Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.
Originally posted on Himalayas