前置部署工程师 (东区美国)
Forward Deployed Engineer (Eastern US)
Redpanda 是首个用于代理-数据交互的运行时和控制平面 —— 一个统一平台，将流处理、SQL 分析和智能连接与企业 AI 代理在生产环境中需要的治理层相结合。
基于已被财富 500 强公司和快速成长的初创公司信任的基础设施，Redpanda 完全在代理的数据路径之外实施治理，控制代理能看到的内容，限制它们能执行的操作，并记录不可篡改的全部操作记录，使组织无需在创新与控制之间做出选择。
**职位描述：**
Redpanda 正在构建智能数据平面（ADP）——全球最大企业运行关键任务代理的流式数据基础设施。目前取得胜利的企业正在构建将自身业务逻辑、数据和机构知识编码到生产级基础设施中的代理。这就是数字主权，而 Redpanda ADP 是实现这一目标的基础架构层。
Forward Deployed Engineering（FDE）是交付团队。我们直接将工程师嵌入战略客户中，构建将 ADP 转变为自有成果的代理和集成。作为 Forward Deployed Engineer，你是建造者：现场嵌入，工作在客户的环境内，编写将要发布的代码。
这不是一个解决方案工程岗位。你不是来这里做演示或提建议的。你是来构建的——代理、集成、数据管道以及运行它们的基础设施——与客户团队一起，在他们的环境中，按照他们的时间表进行。
**你将：**
- **在客户现场构建。** 在客户环境和代码库中，使用 Redpanda ADP 编写生产级别的代理、集成和数据管道。你发布的内容在你离开后必须正常运行。
- **快速在陌生领域工作。** 每个客户项目都是一个新的代码库、新的数据环境和新的约束条件。快速上手，迅速定位现有内容，在不破坏现有系统的情况下在其基础上进行构建。
- **负责技术交付。** 理解项目预期产出，设计技术方案，构建并交付干净的成果——文档齐全、可维护，并在生产环境中运行。
- **成为客户工程师眼中的 Redpanda 技术代表。** 每天与他们的团队合作。赢得他们的信任。确保工作正确地与他们已有的系统以及之后将维护的系统集成。
- **推动技术落地。**
查看英文原文
_Redpanda is the first runtime and control plane for agent-data interaction — a unified platform that combines streaming, SQL analytics, and intelligent connectivity with the governance layer enterprise AI agents need in production._
_Built on infrastructure already trusted by Fortune 500 companies and fast-growing startups, Redpanda enforces governance entirely outside the agent's data path, controlling what agents see, limiting what they do, and capturing a tamper-proof record of everything they touch, so organizations never have to choose between innovation and control._
**About the Role:**
Redpanda is building the Agentic Data Plane (ADP) — the streaming and data infrastructure the world’s largest enterprises run mission-critical agents on. The enterprises winning right now are building agents that encode their own business logic, their own data, their own institutional knowledge into production-grade infrastructure. That’s digital sovereignty, and Redpanda ADP is the infrastructure layer that makes it real.
Forward Deployed Engineering (FDE) is the delivery arm. We embed engineers directly with strategic customers and build the agents and integrations that turn ADP into owned outcomes. As a Forward Deployed Engineer, you are the builder: embedded on-site, working inside the customer’s environment, writing the code that ships.
This is not a solutions engineering role. You are not here to demo or advise. You are here to build — agents, integrations, data pipelines, and the infrastructure that runs them — alongside a customer team, in their environment, on their timeline.
**You Will:**
- **Build at the customer site.** Write production-quality agents, integrations, and data pipelines on Redpanda ADP, inside the customer’s environment and codebase. What you ship has to work after you leave.
- **Work in unfamiliar territory, fast.** Every customer engagement is a new codebase, a new data environment, a new set of constraints. Ramp quickly, orient to what exists, build on top of it without breaking it.
- **Own the technical deliverable.** Understand what the engagement is supposed to produce, design the technical approach, build it, and hand it off clean — documented, maintainable, and running in production.
- **Be the Redpanda technical voice with the customer’s engineers.** Work alongside their team daily. Earn their trust. Make sure the work integrates correctly with what they already have and what they’ll maintain after you leave.
- **Drive toward exit from day one.** Build with handoff in mind. Write documentation that their team can actually use. Train them on what you built. Don’t create dependencies on you.
- **Feed learnings back.** Identify patterns across engagements — what customers keep needing to build, where ADP makes things hard, what should be productized. Bring that back to Product and Engineering clearly.
**You Have:**
- **Overall Experience.** You have 6-10+ years of professional experience in a combination of software engineering and customer facing technical roles.
- **Engineering depth.** You write production software. You’ve built backend systems, data pipelines, APIs, or agent systems that ran in production and had real consequences when they broke. Language background is flexible; what matters is that you build things that work.
- **Agent and integration experience.** You’ve built agents, worked with LLM APIs, or built integrations between complex systems. You know what makes an agent reliable vs. brittle, and you’ve made that call in production.
- **Ability to operate in any environment.** You’ve worked in someone else’s codebase, with constraints you didn’t set, in a stack you didn’t choose. You can read unfamiliar code, understand what it does, and extend it without breaking it.
- **Customer-facing communication.** You can work directly with a customer’s engineering team — their leads, their architects, their individual contributors — and be a credible, trusted technical partner. You don’t need a PM to translate for you.
- **Shipped at a customer site or in a deployment context.** You’ve personally been in the room when something hard went live. You know the difference between a demo and a production deployment.
**Bonus:**
- Experience in a forward-deployed or customer-embedded engineering model — Anthropic FDE, OpenAI Deployed Engineer, Stripe FDE, Sierra, Palantir FDSE, or analogous.
- Background in streaming or real-time data systems (Kafka, Flink, Redpanda, or similar).
- Experience in regulated industries (financial services, healthcare, public sector) or air-gapped environments.
- Have been the first or only technical person in a customer engagement — run it end-to-end without a playbook.
**How We Work:**
- **Reports to:** Head of FDE
- **Travel:** 30–50% during active engagements; lighter between engagements. You’ll be on-site when the build is live.
US Salary base range is $194,400- $228,800 and Canadian Salary base range is 244,540 CAD- 287,694 CAD. _Our salary ranges are determined by role, level, and location. As a remote-first company, we strive to consider each candidate's job-related skills, location, experience, relevant education or training to determine individual base salary. Your talent partner will share more about the specific salary range for your preferred location during the hiring process._
Join Redpanda if you’d enjoy being part of a fast-moving, diverse, people-first organization with team members around the globe and a culture based on trust, transparency, communication, and kindness. You'll dive into a nimble, high-impact team with the latest AI tools — and the budget to actually use them.