实施经理
Implementation Manager
Influ2将您的ABM策略推进到联系人层面。通过Influ2，您可以根据联系人的意图采取行动，通过广告触达特定买家，并清晰地展示收入影响。
全球200多家企业及中型企业，包括Snowflake、AppsFlyer和Capgemini等行业领先公司，都喜爱我们的技术。我们也希望您会喜欢它。
Influ2正在寻找一名实施经理，与客户共同完成实施旅程，并在最初60天内推动显著价值。在此职位中，您将制定最佳实践，制定详细的项目计划，并作为产品和收入增长专家，帮助客户实现战略目标。如果您擅长多任务处理并懂得如何将业务需求转化为强大流程，那么这个职位非常适合您。
您将负责：
管理客户组合中的Influ2实施，确保设置符合业务目标。
为客户提供最佳实践建议，并帮助他们将Influ2整合到现有工作流程中。
收集客户需求，并将操作流程转化为技术配置。
平衡15个以上同时进行的实施项目，涉及不同复杂程度。
向组织各层级的关键客户利益相关者传达Influ2的价值。
与内部产品和开发团队合作，标记、跟踪并解决产品缺陷或功能请求。
为客户成功经理提供复杂账户设置的技术支持和指导。
经验要求：
4年以上作为面向客户的项目经理、实施经理或客户成功经理（具备出色的上手经验）的经验。
2年以上MarTech或SalesTech领域经验。
对CRM、营销自动化平台（MAPs）、API、webhooks和系统集成有丰富的实际操作经验。
英语水平高级。
有识别交叉销售或扩展机会的记录者优先考虑。
熟悉销售互动平台（Outreach、Salesloft）和BI工具者更佳。
技能要求：
出色的沟通能力：您能建立牢固的关系，并清晰地与利益相关者（包括CSM和跨职能团队）沟通。
产品倡导与采用：您关注新产品发布，向客户介绍新功能，收集可操作的产品反馈，并发现账户增长的机会。
责任感：您是积极主动的自我驱动者，在快节奏环境中能够应对不断变化的优先事项。
查看英文原文
Influ2 brings your ABM to the contact-level. With Influ2, you can act on contact-level intent, reach specific buyers with ads, and make the revenue impact clear.
200+ enterprises and mid-market companies worldwide, including industry leaders such as Snowflake, AppsFlyer, and Capgemini, love our technology. We hope you will love it too.
Influ2 is looking for an Implementation Manager to partner with our customers throughout their implementation journey and drive immediate value within the first 60 days. In this role, you will prescribe best practices, build detailed project plans, and serve as a product and revenue-generation expert to help clients achieve their strategic goals. If you excel at multitasking and know how to translate business needs into powerful workflows, this is the role for you.
What you'll do:
Manage Influ2 implementations across a portfolio of clients, ensuring setup aligns with business objectives.
Advise clients on best practices and help them integrate Influ2 into their existing workflows.
Gather client requirements and translate operational workflows into technical configurations.
Balance 15+ concurrent implementations across different levels of complexity.
Articulate the value of Influ2 to key client stakeholders at all organizational levels.
Collaborate with internal Product and Development teams to flag, track, and resolve product bugs or feature requests.
Provide technical support and guidance to Customer Success Managers on complex account setups.
Experience:
4+ years of experience as a client-facing Project Manager, Implementation Manager, or Customer Success Manager (with strong onboarding experience).
2+ years in the MarTech or SalesTech space.
Strong hands-on experience with CRMs, Marketing Automation Platforms (MAPs), APIs, webhooks, and system integrations.
Advanced English proficiency.
Track record of identifying upselling or expansion opportunities is a plus.
Familiarity with sales engagement platforms (Outreach, Salesloft) and BI tools is good to have.
Skills:
Strong communication skills: You foster strong relationships and communicate clearly with stakeholders, including CSMs and cross-functional teams.
Product advocacy & adoption: You stay on top of new product releases, position new features to customers, gather actionable product feedback, and uncover opportunities for account growth.
Ownership: You are a proactive self-starter who takes initiative and navigates shifting priorities in a fast-paced environment.
Project and time management: You excel at managing multiple projects with different focus areas simultaneously.
At Influ2, we highly appreciate a wide range of experiences and backgrounds. So, even if your history doesn't perfectly match our list, we would still be delighted to receive your application and learn more about you!
What's in it for you?
We’ve raised a total of $15 million in our Series A round, maintaining a cash-positive business for the past 24 months while achieving 50% growth.
Be part of an innovative team with a flat organizational structure.
Benefit from remote work flexibility with no fixed working hours—work whenever and wherever suits you.
Progressive commission structure and performance bonuses.
Take the time you need with an Unlimited Vacation policy to ensure a healthy work-life balance.
Receive Generous Parental Leave and other well-structured PTO and leave policies.
Enjoy a well-rounded health package with comprehensive medical, dental, and vision coverage designed to support you.
Some local and international travel may be required for internal/external events.
We're convinced that the diverse ideas and experiences every Influ2encer brings are the key to our success. To make sure our culture and products reflect this blend of viewpoints and backgrounds, there's no room for discrimination here. Our approach to hiring, training, promoting, and compensating individuals is grounded in merit and competence.
We're committed to offering equal employment opportunities to all qualified individuals, no matter their race, age, religion, where they come from, gender identity or expression, sexual orientation, marital status, physical or mental disability, military or veteran status, or any other characteristic protected by law. Everyone at Influ2 plays a part in keeping our workplace welcoming and free from discrimination and harassment.