高级业务分析师（消费者与商户分析）
Senior Business Analyst (Consumer and Merchant Analytics)
在Koalafi，我们相信没有人需要暂停重要的购买。这就是为什么我们让越来越多的人能够分期付款购买大件商品。
全国各地的零售商依赖我们为非优质客户提供灵活的租赁购买融资方案，同时提升销售额并增强客户忠诚度。他们的200多万客户喜欢我们，因为我们提供了一种灵活的支付方式，并给他们一个改善信用的机会。我们的200多名Koalafi同事享受富有启发性和挑战性的工作，加速他们的职业发展。
想了解更多关于我们如何改变融资体验并加入我们的团队吗？
职位简介
Koalafi正在寻找一位高级业务分析师加入我们的消费者和商户分析团队，该团队支持销售、产品、市场和合规领域的分析工作。
此职位将主要支持我们的销售团队。你将负责一组关键的每周和每月重复性交付成果，同时在构建更好的报告、预测和更深入理解如何使销售团队更高效运作方面发挥关键作用。这既是一个构建角色，也是一个执行角色；我们寻找的是能让重复性工作更快更精准的人，而不仅仅是维持运行。
除了销售，你还将为团队其他合作伙伴（通常是产品团队）提供支持，参与与长期公司计划相关的工作，包括功能发布以及新发布背后测试和评估计划。
职责
- 执行每周和每月的销售报告、仪表盘和分析，提供准确、及时的结果。
- 改进并自动化这些重复性交付成果，使团队减少制作报告的时间，增加解读报告的时间。
- 构建和优化销售预测，包括与销售领导合作进行管道、产能和目标设定分析。
- 识别销售团队可以更高效运作的领域——代表生产力、商户优先级、入职和激活、漏斗转化率——并将这些发现转化为切实可行的建议。
- 与销售和数据团队合作，提高底层销售数据的质量和结构。
- 与产品团队合作推出新功能：定义成功指标，设计测试和评估计划，并提供清晰的分析结果。
- 通过分析支持公司的长期规划，为投资回报率提供依据
查看英文原文
At Koalafi, we believe in a world where no one has to put an important purchase on hold. That’s why we’re making it easier for more people to pay for big purchases over time.
Retailers across the country rely on us to offer flexible lease-to-own financing to their non-prime consumers, while increasing sales and strengthening customer loyalty. Their 2M+ customers love us because we provide a flexible way for them to make payments and give them an opportunity to improve their credit. Our 200+ Koalafi teammates enjoy inspiring and challenging work that accelerates their careers.
Interested in learning more about how we’re transforming the financing experience and joining our team?
About the Opportunity
Koalafi is seeking a Senior Business Analyst to join our Consumer and Merchant Analytics team, which supports analytics across Sales, Product, Marketing, and Compliance.
This role will primarily support our Sales organization. You will own a set of key recurring weekly and monthly deliverables, while playing a key role in building out better reporting, forecasting, and a deeper understanding of how to enable our sales team to operate more efficiently. This is as much a build role as it is an execution role; we're looking for someone who will make the recurring work faster and sharper, not just keep it running.
Beyond sales, you'll support the rest of the team's partners — most often Product — with work tied to long-term company plans, including feature rollouts and the testing and measurement plans behind new launches.
Responsibilities
- Execute recurring weekly and monthly sales reports, dashboards, and analyses, delivering accurate, timely results.
- Improve and automate those recurring deliverables so the team spends less time producing reports and more time interpreting them.
- Build and refine sales forecasting, including pipeline, capacity, and target-setting analysis in partnership with sales leadership.
- Identify where the sales organization can operate more efficiently — rep productivity, merchant prioritization, onboarding and activation, and funnel conversion — and turn those findings into recommendations that stick.
- Partner with Sales and Data teams to improve the quality and structure of the underlying sales data.
- Partner with product teams on new feature rollouts: define success metrics, design test and measurement plans, and deliver clear read-outs.
- Support long-term company planning with analysis that informs roadmap priorities and launch sequencing.
- Develop and maintain the data queries and BI assets that enable self-serve analytics.
- Present findings to leadership in clear, compelling formats that influence strategy and execution.
About You
- Bachelor's degree in a quantitative or analytical field (e.g., Engineering, Mathematics, Economics, Statistics, etc.).
- 2–4 years of experience in business analysis, data analytics, or a related role. Experience in Sales Analytics preferred
- Strong SQL skills; able to manipulate and interpret large datasets.
- Experience building BI dashboards (Tableau, Looker, or equivalent).
- Familiarity with A/B testing, statistical analysis, and experiment design.
- Ability to synthesize complex data into clear, actionable insights.
- Detail-oriented, proactive, and able to thrive in a fast-paced, dynamic environment.
- Excellent communication skills, with the ability to work across technical and business stakeholders.
Location: Richmond, VA; Arlington, VA; or Remote (U.S.). Associates near one of our office locations may work in-office, hybrid, or remotely. Remote opportunities are available to candidates throughout the United States.
Salary Range: $100,000-$129,000 per year (depending on experience and location)
Additional Compensation: This position will be eligible to participate in company bonus plan.
The final salary offer will depend on factors including, but not limited to, experience, skills, and geographic location. The actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.
Applications will be accepted until position is filled.
Why choose Koalafi: A career at Koalafi means opportunities to tackle exciting challenges every single day. We take pride in a culture of innovation, trust, and ownership. You'll get outside your comfort zone, build meaningful relationships, and most of all, take charge of projects that ultimately help people get the things they need most.
Benefits:
At Koalafi, you will have a direct impact on our products and help shape the company’s success. We offer competitive compensation & benefits packages to keep you at your best:
- Comprehensive medical, dental, and vision coverage
- 20 PTO days + 11 paid holidays
- 401(k) retirement with company matching
- Student Loan & Tuition Reimbursement
- Commuter assistance
- Parental leave (maternal + paternal)
- Inclusion and Associate Engagement Programs
Who we are & what we value:
- We focus on what’s most important
- We set clear expectations and deliver
- We embrace challenges to reach our full potential
- We ask, “How can this be better?”
- We move fast together