产品营销经理，客户与合作伙伴营销
Product Marketing Manager, Customer & Partner Marketing
一家领先的工业AI公司，Augury帮助全球制造商利用实时生产洞察和数据，提升效率。通过将预测性和指导性技术与运营数据及定制的AI代理相结合，生产团队可以提高设备运行时间，降低成本，并最大化产出和产能。我们的使命是改变人与机器协作的方式，推动人类生产力的边界。
**职位描述**
你将负责我们现有客户和合作伙伴的增长。你会将满意的客户转变为积极的倡导者，建立推动收入的采用和扩展计划，并通过与战略技术和渠道合作伙伴的联合营销扩大我们的影响力。你的工作体现在续约率、扩展管道、客户推荐促成交易，以及开启新机遇的联合活动上。
这是一个适合以关系为导向的营销人员的职位，能够将客户作为故事的主角，并懂得如何将合作伙伴转化为销售线索。
**你将负责**
- **客户倡导：** 建立涵盖案例研究、客户评价、视频故事和推荐的计划。维护一个可搜索的推荐管道，确保销售团队始终有合适的证明点用于合适的交易。培养客户代言人，安排演讲、顾问委员会和同行社区。
- **生命周期与扩展：** 设计推动入职、采用和扩展的活动。与客户成功团队合作，发现升级销售和交叉销售机会并将其转化。报告倡导参与情况、扩展影响和留存率。
- **合作伙伴营销：** 主导与技术和渠道合作伙伴的联合营销，从联合品牌活动到联合内容和活动。构建面向合作伙伴的宣传信息和赋能材料，使合作伙伴更容易与我们合作销售。跟踪合作伙伴带来的和影响的销售线索。
- **活动与社区：** 支持客户和合作伙伴在行业活动和用户会议中的参与。通过用户小组、圆桌会议和同行交流连接客户。将活动时刻转化为回顾、社交证明和后续活动。
- **跨职能协作：** 与客户成功、销售、合作伙伴关系和市场营销团队合作，使计划与收入目标保持一致。与产品市场管理（PMM）同事合作进行宣传信息、定位和发布计划。将客户和合作伙伴的见解反馈到产品策略中。
**你具备**
- 4至7年以上客户营销或合作伙伴营销经验
查看英文原文
A leading Industrial AI company, Augury helps the world’s manufacturers leverage real-time production insights and data to drive new levels of efficiency. By combining predictive and prescriptive technology with operational data and customized AI agents, production teams can improve uptime, reduce costs, and maximize yield and capacity. Our mission is to transform how people and machines work together to push the boundaries of human productivity.
**About the Role**
You will own how we grow with the customers and partners we already have. You'll turn happy customers into vocal advocates, build adoption and expansion programs that drive revenue, and extend our reach through co-marketing with strategic technology and channel partners. Your work shows up in renewal rates, expansion pipeline, customer references that close deals, and joint campaigns that open new doors.
This is a great fit for a relationship-driven marketer who makes customers the hero of the story and knows how to turn partnerships into pipeline.
**What You'll Do**
- **Customer advocacy:** Build a program spanning case studies, testimonials, video stories, and references. Keep a searchable reference pipeline so Sales always has the right proof point for the right deal. Nurture customer champions for speaking slots, advisory boards, and peer communities.
- **Lifecycle and expansion:** Design campaigns that drive onboarding, adoption, and expansion. Work with Customer Success to spot upsell and cross-sell opportunities and convert them. Report on advocacy participation, expansion influence, and retention.
- **Partner marketing:** Own joint marketing with technology and channel partners, from co-branded campaigns to joint content and events. Build partner-facing messaging and enablement that makes it easy for partners to sell with us. Track partner-sourced and partner-influenced pipeline.
- **Events and community:** Support customer and partner presence at industry events and user conferences. Connect customers with each other through user groups, roundtables, and peer exchanges. Turn event moments into recaps, social proof, and follow-up campaigns.
- **Cross-functional work:** Partner with Customer Success, Sales, Partnerships, and Marketing to align programs to revenue goals. Collaborate with PMM peers on messaging, positioning, and launch planning. Feed customer and partner insights back into product strategy.
**What You Bring**
- 4 to 7+ years in customer marketing, partner marketing, or product marketing
- Proven experience building advocacy or reference programs and turning customer outcomes into compelling stories
- Experience running co-marketing programs with technology or channel partners
- Strong project management across multiple programs and stakeholders
- Excellent writing and storytelling, with an instinct for what makes customers say yes
- Comfortable connecting program activity to pipeline and revenue
- Industrial tech, AI, manufacturing, or B2B SaaS experience a plus
**Nice to Have**
- Customer advisory boards, user communities, or event programming
- Familiarity with review platforms (G2, Gartner Peer Insights, TrustRadius)
- Experience marketing alongside large technology alliances or OEM partnerships
The pay range for this position in Colorado, California and New York City is $150,000-$175,000. This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. The pay offered may vary depending on several factors including, but not limited to, relevant education, qualifications, certifications, and experience. We offer several perks that include flexible PTO, medical/dental/vision insurance, 401(k) match, stock options, paid parental leave, and WFH and phone stipend.
Augury is a people-first organization. We believe in fostering an inclusive environment in which employees feel encouraged to share their unique perspectives, leverage their strengths, and act authentically. We know that diverse teams are strong teams, and we welcome those from all backgrounds and varying experiences. We are committed to providing employees with a work environment free of discrimination and harassment. We believe that diversity is more than just good intentions, and we are committed to creating an inclusive environment for all employees.
Augury is a proud equal opportunity employer, we strive to create a work environment in which everyone, all applicants, employees, customers, guests, and vendors feel safe and comfortable. We commit to maintain a workplace that is free of any type of harassment and does not tolerate anyone intimidating, humiliating, or hurting others. We prohibit willful discrimination based on age, gender, ethnicity, race, color, religion, political opinions, sexual orientation, sexual identity or expression, military or veteran status, disability or any other characteristic protected by law.