副总裁，集团客户经理

About the role:

We are seeking a VP, Group Account Director to successfully lead key client account(s) at a global pharma agency by providing sound, innovative, and strategic leadership. This individual will be required to establish and maintain effective senior-level client relationships. The VP, Group Account Director is responsible for client success and satisfaction, brand planning, strategic and tactical deliverables, and profitability of all assigned brands. The VP, Group Account Director will also play a significant role in new business activities and initiatives.
What we can offer Avalere Health aims to empower every employee to develop and thrive. We empower our team with the tools, skills, and support needed to think differently and to solve healthcare’s most complex challenges. At the center of our people-led culture is our Career Experience team, whose mission is to provide every employee with a purpose-driven career. We also pride ourselves on our personalized learning approach to ensure you receive the training you need to help you grow within the company and take advantage of our global scale and scope. We are committed to embedding diversity and inclusion in every aspect of our organization. We encourage diversity of thought, inclusive behavior, and break down barriers to ensure every individual feels valued and encouraged to contribute their unique abilities and potential. As part of our commitment to building a healthier world, every employee is also encouraged to participate in our community engagement efforts, which support a wide range of healthcare programs and wellbeing causes worldwide. We have city hubs across North America, Europe, and Asia, geared toward collaborating, training, socializing, and coming together as a global organization while maintaining and fully supporting flexible working practices. Our compensation and benefits package is benchmarked across the industry. We offer a generous company pension/retirement plan, private medical insurance, comprehensive employee wellbeing initiatives, compelling time-off policy, plus many other excellent employee benefits.  We encourage all applicants to read our candidate privacy notice before applying to Avalere Health.

What we can offer

Avalere Health aims to empower every employee to develop and thrive. We empower our team with the tools, skills, and support needed to think differently and to solve healthcare’s most complex challenges.

At the center of our people-led culture is our Career Experience team, whose mission is to provide every employee with a purpose-driven career. We also pride ourselves on our personalized learning approach to ensure you receive the training you need to help you grow within the company and take advantage of our global scale and scope.

We are committed to embedding diversity and inclusion in every aspect of our organization. We encourage diversity of thought, inclusive behavior, and break down barriers to ensure every individual feels valued and encouraged to contribute their unique abilities and potential. As part of our commitment to building a healthier world, every employee is also encouraged to participate in our community engagement efforts, which support a wide range of healthcare programs and wellbeing causes worldwide.

We have city hubs across North America, Europe, and Asia, geared toward collaborating, training, socializing, and coming together as a global organization while maintaining and fully supporting flexible working practices. Our compensation and benefits package is benchmarked across the industry. We offer a generous company pension/retirement plan, private medical insurance, comprehensive employee wellbeing initiatives, compelling time-off policy, plus many other excellent employee benefits.

We encourage all applicants to read our candidate privacy notice before applying to Avalere Health.

What you'll do

• Own and lead the client’s business within the agency. Lead the agency team with a thorough knowledge of marketing strategy, competitive landscape, challenges and opportunities that will influence the brand, market research techniques, brand planning, promotional venues, scientific background, and medical/legal requirements

• Develop and maintain senior-level client relationships, providing value as a strategic thinker, problem solver, and team leader

• Lead agency teams in annual brand planning

• Build and support a strong strategically focused client/agency team

• Direct and motivate Account Directors, Account Supervisors and Senior Account Executives to effectively deliver value to our clients

• Guide team members’ career paths and skills development; conduct and coach direct reports and team members through regular feedback sessions

• Manage and monitor account financial performance, including group productivity and profitability

• Collaborate with creative team to initiate, develop, and produce the best possible creative product

• Ensure proper management of issues regarding timelines and cost efficiencies

• Propose and supervise client relationship-building activities

• Develop, monitor and/or advance internal operating procedures with Project Management Department to ensure efficiencies

• Identify and lead the development of new business opportunities with existing or prospective clients

• Strong advocate and representative of agency vision, mission and values

About you

• Must possess a deep and thorough understanding of the pharma/healthcare advertising industry

• Expertise in marketing to key healthcare audiences including HCPs, Affiliated Medical Professionals, Patients and Caregivers

• Marketing acumen and demonstrated experience in leading an integrated agency team in brand planning, budget development, execution and measurement

• Demonstrated effectiveness in managing multiple clients and account teams

• Demonstrated success at developing valued relationships with senior-level client management

• Demonstrated success as strategic partner to clients

• Digital and multi-channel experience

• Must have participated actively in new business initiatives including planning and pitch presentations

• Must have proven success at identifying opportunities and securing organic client growth

• Superior presentation skills

Qualifications

• 12+ years of Brand AOR account experience, 5+ years of pharmaceutical advertising agency experience

• 5+ years of leadership and supervisory experience

• Rare disease experience highly preferred

• Brand launch experience required; prelaunch market-shaping disease state education preferred

• Experience developing, producing, and leading multi-channel marketing plans and initiatives required

• Candidates must demonstrate hands-on proficiency in developing and delivering presentations in PowerPoint

• Must be able to travel based on client business needs (client meetings, market research, etc.)

• BA/BS degree required