AI GTM与并购经理
Manager, AI GTM & M&A
#### 公司简介
一切始于工程师Fred Luddy为他的同事Phyllis编写了一段代码，自动化了一个繁琐的任务。她感动得喜极而泣。那一刻启发了Fred创建一家公司，让每个人都能摆脱琐事，专注于有意义的工作。如今，ServiceNow是业务转型的AI控制中心。我们的ServiceNow AI平台整合任何AI、任何数据和任何工作流，帮助85%的财富500强®企业更聪明、更快、更好地工作。我们正在打造一种AI原生文化，让技术和人才携手不可阻挡地前进。而我们才刚刚开始。
加入我们，让AI为人们工作。
#### 职位描述
ServiceNow的全球AI GTM与并购团队帮助我们在全球销售、客户成功和合作伙伴生态系统中实现清晰度、运营效率和数据驱动的决策。随着ServiceNow持续通过有机增长和并购进行扩展，我们正在寻找一位能够平衡战略思维与实际执行的高级经理。
**主要职责**
**GTM策略：**
- 将高管战略和并购整合计划转化为明确范围的项目、工作计划和成功指标，供GTM团队使用。
- 对GTM表现、市场趋势和销售效果进行研究、数据分析和高管可用的总结，涵盖有机和收购的解决方案。
- 为战略倡议负责人提供建模、基准测试和商业案例开发支持，以辅助领导层决策
**GTM运营执行**
- 在高级管理层的指导下，领导被分配的GTM整合工作流，针对收购的SaaS企业。
- 开发并维护GTM运营文档，如操作手册、流程文档、模板和仪表板，以在各地区和职能间推动一致性和绩效。
- 与GTM运营、财务、产品、分析和赋能团队紧密合作，推动优先事项和交付成果。
- 支持新GTM流程、工具和AI驱动工作流的推出和采用。
**利益相关者参与与领导力曝光**
- 与高级GTM领导者合作，确保高质量的交付成果和见解，影响重大决策。
- 与关键跨职能合作伙伴建立信任关系，并推动对共同业务目标的共识
- 在GTM策略团队中倡导执行卓越、持续改进和责任感的文化
#### 资格要求
- 7年以上相关经验
查看英文原文
#### Company Description
It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone—freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow— helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started.
Join us to put AI to work for people.
#### Job Description
The Global AI GTM & M&A team at ServiceNow helps drive clarity, operational efficiency, and data-informed decision-making across our global Sales, Customer Success, and Partner ecosystem. As ServiceNow continues to scale organically and through acquisitions, we are seeking a Senior Manager who can balance strategic thinking with hands-on execution.
**Key Responsibilities**
**GTM Strategy:**
- Translate executive strategy and M&A integration plans into clearly scoped programs, workplans, and success metrics for GTM teams.
- Conduct research, data analysis, and executive-ready synthesis on GTM performance, market trends, and sales effectiveness on organic and acquired solutions.
- Support strategic initiative owners with modeling, benchmarking, and business case development that inform leadership decisions
**GTM Operational Execution**
- Lead assigned workstreams for GTM integration of acquired SaaS businesses under the direction of senior leadership.
- Develop and maintain GTM operating artifacts such as playbooks, process documentation, templates, and dashboards that drive consistency and performance across regions and functions.
- Collaborate closely with GTM Ops, Finance, Product, Analytics, and Enablement to drive priorities and deliverables.
- Support rollout and adoption of new GTM processes, tools, and AI-enabled workflows.
**Stakeholder Engagement & Leadership Exposure**
- Partner with senior GTM leaders to ensure high-quality deliverables and insights that influence major decisions.
- Build trusted relationships with key cross-functional partners and drive alignment on shared business objectives
- Champion a culture of execution excellence, continuous improvement, and ownership across the GTM Strategy team
#### Qualifications
- 7+ years of experience in GTM strategy, or enterprise SaaS environments (combination preferred)
- Strong ability to bridge technical expertise with business priorities, influencing direction and driving adoption
- Experienced in delivering AI-powered programs from concept through scale, with measurable business impact
- Strong analytical and problem-solving skills, including experience working with large datasets and building business models
- Excellent communication skills; able to develop executive-ready materials and influence at all levels.
- High sense of ownership and bias toward action; thrives in fast-paced, ambiguous environments.
- Collaborative mindset and ability to lead through influence across teams and functions.
- Bachelor’s degree required; MBA or advanced degree a plus.
#### Additional Information
**Work Personas**
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. [Learn more here](https://careers.servicenow.com/life-at-servicenow#workpersonas). To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.
**Equal Opportunity Employer**
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
**Accommodations**
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [globaltalentss@servicenow.com](mailto:globaltalentss@servicenow.com) for assistance.
**Export Control Regulations**
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
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