（精通英语）业务发展专员（波斯尼亚和黑塞哥维那）
(fluent English) Business Development Specialist (Bosnia and Herzegovina)
我们是谁？
SupportYourApp 是一家全球智能支持即服务（Support-as-a-Service）领域的领导者，自 2010 年以来与 30 多个国家的科技公司合作，提供安全的客户和技术支持服务。如果你有机会不仅为服务卓越做出贡献，还能推动公司的增长和扩张，你会怎么做？
作为业务增长专家加入我们的团队，你将发挥关键作用，识别新机会、建立牢固的客户关系并推动收入增长。
在这个职位上，你将与领导团队密切合作，包括我们的首席增长官，并负责整个业务开发流程——从初次接触到最后成交。你将结合战略思维与实际执行，利用市场洞察、AI 工具和强大的沟通技巧来实现成果。
如果你喜欢快节奏的环境、拥有责任感，并能将机会转化为可衡量的增长——让我们看看需要什么 💛
你将负责：
- 销售与谈判：准备提案和演示文稿，进行会议并起草合同——直至成交；
- 使用 AI 工具提高生产力并优化工作流程；
- 研究行业趋势和潜在市场以寻找业务机会；
- 识别、评估并管理通过主动和被动渠道获得的潜在客户线索；
- 与潜在客户和利益相关者建立关系，了解他们的业务需求并制定相关解决方案；
- 以一致、准确和及时的方式跟踪并报告个人 KPI；
- 与团队协作完成战略性和长期任务和目标；
- 与领导团队协调，识别并实施新的业务机会、方法或想法；
- 收集并分析反馈，以发现服务改进或产品提供的机会。
你想要在这个职位上取得成功，需要：
- 2 年以上在 B2B 环境中从事销售、客户管理、服务交付或增长相关工作的经验（最好是科技行业）；
- 英语流利（C1-C2，书面和口语）；
- 对市场调研和数据分析有深刻理解，有使用 CRM 系统（如 HubSpot）和 AI 驱动工具的经验；
- 优秀的沟通、演示和谈判技巧，能够积极倾听并清晰传达想法；
- 自我驱动且以结果为导向的心态，具备良好的组织能力和时间管理能力；
- 情绪智力、抗压能力和处理反馈及高压环境的信心。
查看英文原文
Who are we?
SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies in 30+ countries since 2010 to deliver secure customer and technical support. What if you had a chance to contribute not only to service excellence but also to the company’s growth and expansion?
Join our team as a Business Growth Specialist and play a key role in identifying new opportunities, building strong client relationships, and driving revenue.
In this role, you will work closely with the leadership team, including our Chief Growth Officer, and take ownership of the full business development cycle — from first contact to closing deals. You’ll combine strategic thinking with hands-on execution, leveraging market insights, AI tools, and strong communication skills to deliver results.
If you enjoy fast-paced environments, ownership, and turning opportunities into measurable growth — let’s see what it takes 💛
What you will do:
- Sales and negotiations: prepare proposals and presentations, conduct meetings and draft contracts — up to closing a deal;
- Use AI tools to enhance productivity and optimize workflows;
- Research industry trends, potential markets for business opportunities;
- Identify, qualify and manage the pipeline of leads coming through inbound and outbound channels;
- Build relationships with potential clients and stakeholders to understand their business needs and build relevant solutions;
- Track and report on personal KPIs in a consistent, accurate, and timely manner;
- Collaborate with the team on strategic and long-term tasks and objectives;
- Coordinate efforts with the leadership team to identify and implement new business opportunities, approaches or ideas;
- Gather and analyze feedback to identify opportunities for service improvement or product offerings.
What you need to succeed in this role:
- 2+ years of experience in B2B environments in Sales, Account Management, Service Delivery, or Growth roles (ideally in tech);
- Fluent English (C1–C2, both written and spoken);
- Strong understanding of market research and data analysis, with experience using CRM systems (e.g., HubSpot) and AI-driven tools;
- Excellent communication, presentation, and negotiation skills, with the ability to listen actively and convey ideas clearly;
- Self-motivated and results-driven mindset, with strong organizational and time-management skills;
- Emotional intelligence, resilience, and confidence in handling feedback and high-pressure situations;
- Ability to work both independently and as part of a team, with a proactive and adaptable approach;
- Fast learner with creative, out-of-the-box thinking and a continuous improvement mindset.
Will be a great plus:
- Experience in SaaS, BPO, or tech-driven environments;
- Background in outbound sales or lead generation;
- Experience working with international clients and distributed teams;
- Creative, out-of-the-box thinking with a proactive approach to innovation.
Benefits:
- Providing services during business hours;
- Opportunity to cooperate fully remotely;
- Inclusive international environment;
- Compensation in USD;
- Rewards for referring friends;
- Balance between project workload and personal time, but also – internal health policy;
- Responsive leadership interested in your growth and long-lasting cooperation;
- Greenhouse conditions for self-development;
- A culture built on trust, with no time-tracking requirements.
*The items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these. The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.
You can learn more about the company and its culture by visiting the official website and social pages on Facebook, Instagram, and LinkedIn.
So if you are a proactive Business Growth Specialist who is passionate about building relationships and driving results — grab the chance to collaborate with us and send your CV in English 💛
Know someone perfect for the role? Refer them and get rewarded!
We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.
Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice.
Internal job code:2NG
Originally posted on Himalayas