高级资深产品经理，开发者门户
Senior Staff Product Manager, Developer Portal
你准备好解锁智能了吗？
如果你不认为自己符合以下所有条件，但仍然对该职位感兴趣，请申请。没有人能完全满足所有要求——我们寻找的是在某些领域特别强的候选人，并且在其他领域有一定程度的兴趣和能力。
关于该职位：
我们正在构建Konnect开发者门户，这是一个与网关无关的API和AI门户，让开发者和非技术团队可以创建和发布供消费的接口。它是Konnect平台中增长最快的產品之一，已在全球顶级品牌中运行，服务于内部、合作伙伴和公众用户，每月处理数十亿次API调用。
该门户是API和AI产品化的场所，因此可以进行文档编写、营销和自助服务。目标是从源代码到发布的API产品，为每个相关角色提供低摩擦路径。
作为高级资深产品经理，你将负责该旅程中的关键界面，从开发者自助服务开始。这是开发者进入门户、找到所需接口、获取凭证、在需要时获得批准，并调用其应用程序依赖的API、MCP服务器和LLM模型的方式。
从端到端实现这一点意味着连接多个环节。你将整合开发者和应用的身份验证（认证和授权）、跨网关运行时的自动和声明式配置、分析和变现，以及一个模块化的UX，使门户所有者能够根据自己的受众定制工作流程和品牌。
开发者自助服务涉及Konnect的多个产品线，以及由其他团队拥有的平台功能。你将管理这些利益相关者的关系，并协调一个能带来最大影响的功能路线图。
谁适合这个职位？
你了解开发者的需求。你曾在SaaS或开发者平台工作过，构建过面向用户工具，并能在技术实现细节和UX权衡之间自如切换。
你关注直观且实际被使用的开发者工作流，并知道如何与产品、设计和工程团队合作以完成交付。如果你想塑造基于AI的开发者工具，构建低代码和无代码界面，并在Kong拥有核心用户界面体验，我们希望与你交谈。
领导和团队是怎样的？
你将向Jason Harmon汇报，他是产品管理总监，负责Konnect开发者门户团队。更广泛的Konnect团队汇聚了…
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Are you ready to unlock intelligence?
If you don’t think you meet all of the criteria below but are still interested in the job, please apply. Nobody checks every box - we’re looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others.
ABOUT THE ROLE:
We're building Konnect Developer Portal, a gateway-agnostic API & AI portal that lets developers and non-technical teams create and publish interfaces for consumption. It's one of the fastest growing products in the Konnect platform, and already running at some of the world's top brands, across internal, partner, and public audiences, serving billions of API calls a month.
The portal is where APIs and AI get productized, so they can be documented, marketed, and made self-service. The goal is a low-friction path from source to published API product, for every persona involved.
As Senior Staff Product Manager, you'll own key surfaces in that journey, starting with developer self-service. This is how developers get into a portal, find the interfaces they need, retrieve credentials, get approvals where required, and call the APIs, MCP servers, and LLM models their applications depend on.
Making that work end to end means connecting several threads. You'll bring together developer and application auth (authentication and authorization), automatic and declarative configuration across gateway runtimes, analytics and monetization, and a modular UX that lets portal owners tailor workflows and branding to their own audiences.
Developer self-service spans multiple product lines across Konnect, plus platform capabilities owned by other teams. You'll manage those stakeholder relationships and align on a roadmap which features deliver the most impact.
WHO'S A GOOD FIT?
You understand what makes developers tick. You've worked in SaaS or on developer platforms, built user-facing tooling, and you move comfortably between technical implementation details and UX tradeoffs.
You care about developer workflows that are intuitive and actually get used, and you know how to partner across product, design, and engineering to ship. If you want to shape AI-driven developer tools, build low-code and no-code surfaces, and own a core user-facing experience at Kong, we'd like to talk.
What's leadership and the team like?
You'll report to Jason Harmon, Director of Product Management, who leads the Konnect Dev Portal teams. The broader Konnect team brings together people from a range of backgrounds, focused on one thing: a SaaS platform that helps Kong's customers operate, scale, and manage AI and APIs in the modern application world.
WHAT YOU'LL DO:
- Own the Konnect Developer Portal self-service experience, including application registration, credential management, team management, and environments.
- Lead product discovery and shape the roadmap across areas like:
- multi-runtime access control spanning API, AI, and event gateways
- API and AI lifecycle management
- API and AI productization and monetization
- onboarding that cuts friction and time to value for both product-led growth (PLG) and enterprise customers
- Partner closely with design, engineering, go-to-market, and customers to define and ship features that move the needle.
- Run user research, synthesize feedback, and turn it into clear requirements and prioritization calls.
- Define and track the KPIs that tell you whether the product is healthy, adopted, and generating revenue.
- Communicate clearly across functions and product lines, aligning stakeholders and making tradeoffs explicit.
WHAT YOU'LL BRING:
- 6 to 8 years in product management, in B2B SaaS, developer tooling, or platform products.
- Deep empathy for developers, with hands-on experience building or supporting developer-facing tools or APIs.
- A clear grasp of what makes agentic workflows productive.
- A track record shipping complex product surfaces that span frontend UX, backend integrations, and system design.
- Strong collaboration skills, with a habit of iterative, high-trust work alongside design and engineering.
- The ability to define and track success metrics tied to both product outcomes and business goals, like ARR impact.
- Familiarity with git workflows, CLI tooling, Markdown docs, and CI/CD pipelines.
PREFERRED QUALIFICATIONS:
- 5+ years building developer-focused user experiences.
- Experience with APIs, AI, and developers as your primary product audience, or even better additional experience as a practitioner.
- Experience with API management/gateway platforms as product or practitioner
- Experience using AI to automate product management and development workflows.
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About Kong:
Kong Inc., the AI Connectivity Company, is building the connectivity layer of AI. Trusted by the Fortune 500® and AI-native startups alike, Kong’s unified API and AI platform enables organizations to secure, manage, accelerate, govern, and monetize the flow of intelligence across APIs and AI traffic — on any model, any cloud. For more information, visit www.konghq.com http://www.konghq.com.