高级利益相关者参与与沟通专员
Senior Stakeholder Engagement & Communications Specialist
职位概述
作为支持退伍军人事务部（VA）护理与支付创新中心（CCPI）战略规划处（SPD）的高级利益相关者参与与沟通专家，您将担任战略沟通负责人，负责在复杂的联邦医疗保健生态系统中规划和执行高影响力的参与活动。您将制定并提供国会简报材料、SES级别演示文稿以及指导性联盟沟通内容，以推动CCPI SPD创新引擎在规划、创新与现代化（PIM）方面的努力，与其他SPD部门合作，连接试点设计、资源分配、评估、战略规划和企业决策。该职位位于联邦立法事务、高管级利益相关者管理以及美国最大综合医疗体系之一的大规模组织变革的交汇点。理想的候选人是一位经验丰富的沟通策略专家，在高可见度、快节奏的联邦环境中表现出色，并采用以受众为中心的方法，将复杂项目信息转化为对多样化利益相关者的引人入胜的故事。您同样能够为高级管理人员提供建议，起草国会山简报资料包，并建立维持长期转型计划所需的联盟关系。
主要职责
制定、协调并交付国会简报材料、发言要点和支持证词文档，清晰地向立法机构传达护理与支付创新中心（CCPI/战略规划处（SPD））项目目标、里程碑和成果。设计并执行全面的利益相关者参与策略，识别关键内部和外部利益相关者，绘制影响力和兴趣水平，并提出符合VA转型目标的针对性沟通方法。为SES级别的领导、VA副部长和其他高级联邦官员制作高级别的演示文稿、问题简报和决策备忘录，确保准确性、清晰度和与项目优先事项的战略一致性。通过促进跨职能工作组、起草联盟信息框架，并确保VA项目办公室、VISNs和合作伙伴机构之间的一致性和协调性叙事，领导指导性联盟的沟通工作。监测联邦立法和政策动态，关注相关发展。
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Job Summary
As a Senior Stakeholder Engagement & Communications Specialist supporting the VA's Center for Care and Payment Innovation (CCPI) within the Strategic Planning Division (SPD), you will serve as a strategic communications leader responsible for planning and executing high-impact engagement activities across a complex federal healthcare ecosystem. You will develop and deliver Congressional briefing materials, SES-level presentations, and guiding-coalition communications that advance CCPI SPD innovation engine efforts within Planning, Innovation & Modernization (PIM), working with other SPD components to connect pilot design, resourcing, evaluation, strategic planning, and enterprise decision making. This role operates at the intersection of federal legislative affairs, executive-level stakeholder management, and large-scale organizational change within one of the nation's largest integrated healthcare systems. The ideal candidate is a seasoned communications strategist who thrives in high-visibility, fast-paced federal environments and brings a disciplined, audience-first approach to translating complex program information into compelling narratives for diverse stakeholders. You are equally comfortable advising senior executives, drafting Capitol Hill briefing packages, and building the coalition relationships necessary to sustain long-term transformation initiatives.
Primary Responsibilities
Develop, coordinate, and deliver Congressional briefing materials, talking points, and testimony support documents that clearly communicate Center for Care and Payment Innovation (CCPI/Strategic Planning Division (SPD) program goals, milestones, and outcomes to legislative audiences. Design and execute a comprehensive stakeholder engagement strategy that identifies key internal and external stakeholders, maps influence and interest levels, and prescribes targeted communication approaches aligned to VA transformation objectives. Produce executive-grade presentations, issue briefs, and decision memoranda for SES-level leaders, the VA Under Secretary, and other senior federal officials, ensuring accuracy, clarity, and strategic alignment with program priorities. Lead guiding-coalition communications by facilitating cross-functional working groups, drafting coalition messaging frameworks, and ensuring consistent, coordinated narratives across VA program offices, VISNs, and partner agencies. Monitor the federal legislative and policy landscape for developments relevant to VA/federal value-based health care solutions that transform and improve care while reducing cost and administrative burden, and provide timely analysis and recommended communications responses to program leadership. Establish and maintain communications cadence plans, editorial calendars, and stakeholder feedback mechanisms to measure engagement effectiveness, surface risks to program adoption, and continuously refine messaging strategies.
Minimum Qualifications
Minimum 8 years of progressive experience in government or healthcare communications and stakeholder engagement, with demonstrated success supporting large-scale federal program initiatives. Bachelor's Degree (BA/BS) in Communications, Public Affairs, Political Science, Public Administration, Healthcare Administration, or a closely related field required. Demonstrated experience working with or within VA, another federal cabinet-level agency, or a federal healthcare system, with direct exposure to legislative affairs, executive communications, or program transformation communications. Ability to obtain and maintain a VA Personal Identity Verification (PIV) credential and pass a VA background investigation; existing VA or federal facility access eligibility is strongly advantageous. Must be authorized to work in the United States; this position does not offer visa sponsorship. Proven track record developing Congressional briefing packages and SES-level communications products, with the ability to distill technically complex program information into clear, audience-appropriate narratives under tight deadlines.
Desired Qualifications
1. Prior VA-specific or federal legislative-affairs experience, including direct engagement with Congressional staff, the Office of Management and Budget (OMB), or the Office of the Secretary of Veterans Affairs. 2. Familiarity with VA strategic planning or innovation program objectives and/or priorities and/or data-driven and value-based health care solutions that transform and improve care while reducing cost and administrative burden. 3. Experience applying structured change management communication frameworks (e.g., Prosci/ADKAR, Kotter's 8-Step) within a federal or large integrated healthcare environment. 4. Advanced proficiency in executive communication design tools and federal document standards, including Section 508 accessibility compliance for all deliverables. 5. Master's Degree in Communications, Public Affairs, Public Administration, or a related discipline, or equivalent advanced professional development in federal communications.
About Aptive
About Aptive. Aptive partners with federal agencies to achieve their missions through improved performance, streamlined operations and enhanced service delivery. Based in Alexandria, Virginia, we support more than a dozen agencies including Veterans Affairs, Transportation, Defense, Homeland Security and the National Science Foundation. We specialize in applying technology, creativity and human-centered services to optimize mission delivery and improve experiences for millions of people who count on government services every day. Founded: 2012. Employees: 300+ nationwide.
EEO Statement
Aptive is an equal opportunity employer. We consider all qualified applicants for employment without regard to race, color, national origin, religion, creed, sex, sexual orientation, gender identity, marital status, parental status, veteran status, age, disability, or any other protected class. Veterans, members of the Reserve and National Guard, and transitioning active-duty service members are highly encouraged to apply. About Aptive: Aptive partners with federal agencies to achieve their missions through improved performance, streamlined operations and enhanced service delivery. Based in Alexandria, Virginia, we support more than a dozen agencies including Veterans Affairs, Transportation, Defense, Homeland Security and the National Science Foundation. We specialize in applying technology, creativity and human-centered services to optimize mission delivery and improve experiences for millions of people who count on government services every day. Founded: 2012. Employees: 300+ nationwide.
Originally posted on Himalayas