全栈工程师，AI 平台
Full-Stack Engineer, AI Platform
### **Thumbtack 帮助数百万人自信地照顾他们的家。**
Thumbtack 是您需要的唯一应用，用于维护和改善您的家——从个性化指导到 AI 工具以及一流的招聘体验。每天在美国每个县，人们都依靠 Thumbtack 完成紧急维修、季节性维护和更大的改进。我们帮助房主知道该做什么项目、何时做以及从我们不断增长的 30 万本地服务企业社区中聘请谁。如果创造影响激励了你，加入我们吧。想象一下我们将一起打造什么。
### **关于业务应用团队**
业务应用部门构建并运营维持 Thumbtack 扩展运行的内部系统：以 Salesforce 为中心的工作流程、管理工具以及连接公司各部门的集成。我们现在正在将这一基础扩展为更广泛的 AI 驱动的内部平台——共享 API、可重用的集成模式，以及对业务关键操作的安全、可审计的能力。我们直接与依赖这些系统的业务团队合作，将复杂的运营需求转化为更容易运行、扩展和负责任地自动化的软件。
### **挑战**
代理已经在 Thumbtack 的内部系统中执行操作。更难的问题是使其值得信赖：为业务团队提供一种方式，配置代理可以执行的操作，审查和纠正他们的工作，并清楚地看到发生了什么以及原因。没有这一点，自动化仍停留在试点阶段。这位工程师负责将代理功能转化为团队真正会依赖于业务关键工作的产品界面——以及其背后的服务。
### **你将做什么**
- 设计并构建业务团队用来配置代理、审查其工作、批准或修正操作以及了解发生了什么及原因的界面。
- 构建可观测性和评估工具，使代理行为易于理解——它在哪里成功，哪里失败，以及更改是否让情况变得更好。
- 在整个技术栈上工作，从 React 和 TypeScript 到服务代码和数据模型，端到端地负责功能的开发、测试、发布和迭代。
- 直接与使用你所构建产品的业务团队合作；将模糊的运营问题转化为可行的软件。
- 负责你工作的全生命周期，包括监控和发布后的改进。
### **为了成功，你必须带来**
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### **Thumbtack helps millions of people confidently care for their homes.**
Thumbtack is the one app you need to take care of and improve your home — from personalized guidance to AI tools and a best-in-class hiring experience. Every day in every county of the U.S., people turn to Thumbtack to complete urgent repairs, seasonal maintenance and bigger improvements. We help homeowners know which projects to do, when to do them and who to hire from our growing community of 300,000 local service businesses. If making an impact inspires you, join us. Imagine what we’ll build together.
### **About the Business Applications Team**
The Business Applications org builds and operates the internal systems that keep Thumbtack running at scale: Salesforce-centered workflows, admin tooling, and the integrations that connect teams across the company. We're now expanding that foundation into a broader internal platform for AI-enabled work — shared APIs, reusable integration patterns, and safe, auditable capabilities for business-critical actions. We work directly with the business teams who depend on these systems, turning complex operational needs into software that's easier to run, extend, and automate responsibly.
### **The challenge**
Agents can already take action inside Thumbtack's internal systems. The harder problem is making that trustworthy: giving business teams a way to configure what agents are allowed to do, review and correct their work, and see clearly what happened and why. Without that, automation stays stuck in pilots. This engineer owns the product surface that turns agent capability into something teams will actually rely on for business-critical work — and the services behind it.
### **What you’ll do**
- Design and build the interfaces business teams use to configure agents, review their work, approve or correct actions, and understand what happened and why.
- Build observability and evaluation tooling that makes agent behavior legible — where it succeeded, where it failed, and whether a change made things better.
- Work across the stack, from React and TypeScript through service code and data models, owning features end to end through build, test, launch, and iteration.
- Partner directly with the business teams who use what you build; translate ambiguous operational problems into working software.
- Own the full lifecycle of your work, including monitoring and post-launch improvement.
### **In order to be successful, you must bring**
- 3+ years of professional software engineering experience.
- Strong frontend skills with React and TypeScript, including complex application state and data-dense interfaces.
- Solid backend engineering ability. We use Go, PHP, and Python, and we expect strong engineers to pick up a new language.
- Working knowledge of relational and non-relational data stores (Postgres, DynamoDB, or similar).
- Real product judgment: you can look at a workflow, decide what to build, and say what to cut.
- Interest in the problems that come with non-deterministic systems — uncertainty, partial failure, and designing for human correction rather than assuming a correct answer every time.
- Proven ability to navigate ambiguity, close your own knowledge gaps, and deliver in an evolving environment.
### **Expected salary ranges**
- For candidates living in Ontario and British Columbia, total cash compensation (base salary + variable pay, if applicable) rangefor the role is currently $154,700.00 - $200,200.00.
Actual offered salaries will vary and will be based on various factors, such as calibrated job level, qualifications, skills, competencies, and proficiency for the role.
Thumbtack embraces diversity. We are proud to be an equal opportunity workplace and do not discriminate on the basis of sex, race, color, age, pregnancy, sexual orientation, gender identity or expression, religion, national origin, ancestry, citizenship, marital status, military or veteran status, genetic information, disability status, or any other characteristic protected by federal, provincial, state, or local law. We also will consider for employment qualified applicants with arrest and conviction records, consistent with applicable law.
Thumbtack is committed to working with and providing reasonable accommodation to individuals with disabilities. If you would like to request a reasonable accommodation for a medical condition or disability during any part of the application process, please contact: [recruitingops@thumbtack.com](mailto:recruitingops@thumbtack.com).
For information about how Thumbtack collects, uses, and shares personal information about job applicants, please see our [Job Applicant Privacy Policy](https://www.thumbtack.com/job-applicant-privacy-policy).
We put as much craftsmanship into candidate safety as we do into the hiring experience itself. While scammers may try to impersonate our team, we’ll never ask you for money, banking info, or SSNs during hiring. [Check out our blueprint on how to spot the fakes.](https://careers.thumbtack.com/recruiting-scams)