客户经理 - 公共部门销售

Who We Are; What We Do; Where We’re Going

Magnet Forensics is a global leader in the development of digital investigative software that acquires, analyzes, and shares evidence from computers, smartphones, tablets, and IoT-related devices. We are continually innovating so our customers can deploy advanced and effective tools to protect their companies, communities, and countries.

Serving thousands of customers globally, our solutions are playing a crucial role in modernizing digital investigations, helping investigators fight crime, protect assets, and guard national security.

With employees based around the world, Magnet Forensics has been expanding our global presence. As a part of Magnet Forensics, you can expect to make a difference in the world, no matter what role you play. You’ll be supported through learning and development, not to mention an incredible team with unbelievable talent and integrity.

If you think you would be the right person to join our team working towards this goal, we would love to hear from you!

About the role

You'd be joining a team that finished last year over plan and is on pace to do it again. That's not luck. The territory is real, the support is real, and the product does what we say it does.

• A territory with a running start. Active customers, renewals, and expansion opportunities are already in the region. Your first months are spent growing accounts that already trust us, not cold-calling a blank map.

• Support behind you. A dedicated SDR team sets qualified meetings, regional marketing runs events and campaigns in your area, and inbound demand is steady. It doesn't replace your own prospecting, but you're never building pipeline alone.

• Technical partners in every deal. Platform Consultants and Solutions Consultants work with you on strategy and demos. You don't need to be the deepest technical person in the room, just the one who knows when to bring them in.

• Expansion first. The fastest wins are upsells, cross-sells, and platform conversions inside existing accounts. New logos matter, but they're not where your quarter lives.

• A product that changes outcomes for victims. In most investigations the evidence is on a phone, a laptop, or in the cloud, and how fast an agency can get to it decides whether a case moves or stalls. Magnet shortens time to evidence. Investigators clear cases faster, prosecutors walk into court prepared, and victims and families see justice sooner. Forensic examiners, investigators, and prosecutors use our tools because they work, and you'll hear that directly when you're on-site.

• Enablement that actually enables. Our sales enablement program is built to make you a product and industry expert in under three months. You'll be running credible conversations with examiners and command staff well before your first quarter closes.

• A plan from day one. Your manager and your sales support team build the territory plan with you: who to call, where to visit, which deals to close. From there, you own the execution.

Compensation & Benefits

The Compensation range is for the primary location for which the job is posted. Please note that the actual compensation may vary depending on location and job-related factors such as qualifications, experience, knowledge and skills. If you are applying for this role outside of the primary location and you are selected for an interview, the Talent Acquisition Partner can share more information with you.  If the compensation structure for the role includes an incentive component (i.e. most Sales roles) the range below represents total target compensation (TTC) (base salary + variable).

$170,000 - $220,000 (USD) a year

Salary range (min - max)

Position Type: Current Vacancy

Magnet is proud to offer benefits such as:

- Generous time off policies

- Competitive compensation

- Volunteer opportunities

- Reward and recognition programs

- Employee committees & resource groups

- Healthcare and retirement benefits

Indicators of Success

We’re looking for someone who checks off most, but not all, of the boxes listed in “skills and experiences”.  It’s more important to us to find candidates who can display indicators of success through skills they have developed and experiences they have been a part of, than to find folks who have “been there, done that”.  We want to be part of your development journey, and we’ll learn as much from you as you learn from us.

How We Work

At Magnet Forensics, we take a hybrid-flexible approach to support your productivity and work-life balance. If you’re within a comfortable travel distance to one of our offices, you’ll occasionally join us in person. How often you’ll come in depends on your department and team needs, typically ranging from weekly to monthly. These in-person moments help us build stronger connections, spark new ideas, and celebrate our successes together. Most days, you can choose what works best for you, while staying in tune with your team’s goals.

We’re excited to welcome you to our team and look forward to achieving great things together - both in the office and wherever you work best!

The Most Important Thing

We’re looking for candidates that can provide examples of how they have demonstrated Magnet CODE in their previous experiences:

CARE – We care about each other and our mission to make a difference in the world.

OWN – We are accountable for our results – while never forgetting to act with integrity, empathy, and respect.

DEDICATE – We put our heart and soul into meeting the needs of our customers and helping them serve the people they protect.

EVOLVE – We are constantly innovating and exploring new ways to work together to make an impact with our work.

Here at Magnet Forensics, we are committed to continuous learning and are focused on building a diverse and inclusive workforce. This commitment will be reflected in our hiring processes and embedded in our values and how we treat one another. If you’re interested in this role, but do not meet all of the qualifications listed above, we encourage you to apply anyways.

Magnet Forensics is an Equal Opportunity Employer and considers applicants for employment without regard to race, colour, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, provincial, or local law. We are committed to providing an inclusive, accessible recruitment process and work environment. Accommodation is available to all applicants upon request throughout the hiring process. Please contact aoda@magnetforensics.com should you require any accommodations.

All offers of employment at Magnet are contingent upon satisfactory completion of a background check. All background checks will be conducted in accordance with all applicable laws. Magnet will consider each position’s job duties, among other factors, in determining what constitutes satisfactory completion of the background check. Refusal to consent to a background check may be grounds for revoking an offer of employment.

US Applicants: Magnet Forensics participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Magnet Forensics handles and uses personal data of job applicants in line with its Recruitment Privacy Policy found here.

What You’ll Do

• Build and run annual and quarterly territory plans. Structure to start, autonomy as the territory teaches you what works.

• Structure deals of every size, from single products to multiyear platform agreements. Public sector budgets come in odd shapes, and the reps who win here fit the deal to the agency's reality.

• Grow existing accounts through cross-sell and upsell. Most of your number comes from here, and it's the best selling we do because the customer already knows the value.

• Prospect and network across the public sector. SDRs contribute, but your own relationships in the law enforcement community are what compound.

• Qualify inbound leads and turn the right ones into opportunities.

• Get in front of customers. Agency visits, regional conferences, and training events are a big part of the job and a big part of why it's fun.

• Run demos and trials with Solutions Consultants. They're one piece of the process, and doing them well keeps deals moving.

• Manage quoting and keep the CRM current. Accurate records are how we forecast and how you get paid.

• Keep learning what customers need. The reps who keep asking questions spot the next expansion first.

• Work across the company, not around it. Cross-collaboration is real here. When a customer needs something, you go straight to the person in product, marketing, support, or customer success who can make it happen. No gatekeepers, no waiting on a chain of approvals. Decisions get made in minutes, not days or weeks, and it's a big reason we move faster than most startups.

What We’re Looking For

• Experience running a software sales territory with a deliberate strategy

• Deep familiarity with the Challenger sales model

• A history of selling into state and local government

• Consistent quota attainment you can walk us through

• Strong negotiation skills and comfort with long, multi-stakeholder procurement cycles

• Knowledge of the digital forensics, cybersecurity, or physical security markets and their competitive landscape is an advantage

A note for law enforcement professionals

If you've worked in law enforcement or public safety and are considering the private sector, we want to hear from you even if you've never carried a quota. Your understanding of how agencies work, buy, and investigate is hard to teach. There are roles at Magnet beyond this one where that experience is the most important qualification, and we'll help you find the right fit.

*Travel: roughly 50%

**Must reside in Nevada, Nebraska, North Dakota, South Dakota, Wyoming, or Kansas