技术成功经理(会西班牙语)
Technical Success Manager (Spanish Speaking)
没有职业的限制:在OutSystems加入我们,共同塑造未来,并成为真正独特的全球文化的一部分!
在这个职位中,你需要通过了解客户的IT基础设施、内部流程和业务需求,建立与客户之间的牢固信任关系,以确定技术采用和扩展的最佳方案。此外,你需要成为(如果尚未成为)OutSystems专家,以便能够协助我们的客户开发团队,通过提供OutSystems开发最佳实践的指导,监督解决方案架构设计和整体技术质量。你还需要与我们公司内部的多个团队——技术支持、研发、销售和专业服务团队——进行沟通,从而成为客户主要挑战和需求的倡导者。
职责:
- 设计技术采用计划,确保技术能力的持续增长;
- 与关键现场利益相关者(销售、客户成功、解决方案架构师等)紧密合作;
- 了解你的客户生态系统和IT环境;
- 进行技术评审并分享知识,以识别和预防潜在问题;
- 了解客户的的技术基础设施、硬件和产品;
- 提供关于其OutSystems使用情况的优质客户服务;
- 归档、分类并与其他OutSystems团队分享常见的客户问题;
- 在OutSystems内部担任客户的倡导者;
- 传达关键的OutSystems产品路线图更新,并协助客户进行升级;
- 按需定期拜访客户,以提供卓越的客户服务体验。
薪资确定:我们的薪资范围基于行业标准、公司业绩和市场状况。我们提供具有竞争力的薪酬包,以吸引和留住顶尖人才。
在确定薪资范围时,我们会考虑以下因素:
- 市场调研:行业报告、薪资调查和在线薪资数据库
- 公司业绩:财务表现、收入增长和预算分配
- 岗位要求:该职位所需的技能、经验和资格
- 地理位置:本地区的生活成本、市场状况和行业标准
- 基础薪资:134,300 - 163,530美元
要求:
- 5年移动和/或Web应用开发、管理或架构经验
- 熟练掌握...
查看英文原文
There are NO limits to your career: come shape the future and be part of a truly unique global culture at OutSystems!
In this role you will be required to successfully balance strong trust relationships with customers by gaining an understanding of their IT infrastructure, internal processes, and business needs to determine the best possible course of action for technology adoption and expansion. Additionally, you will need to become (if you aren’t already one) an OutSystems expert so that you can assist our customer's development teams focused on the delivery of the solution by providing guidance on OutSystems development best practices, overseeing the solution architecture design and overall technical quality. You will also interface with multiple teams inside our company - Technical Support, R&D, Sales, and Professional Services - so that you will be an advocate for our customers' main challenges and needs.
Responsibilities:
- Design technical adoption plans to ensure sustained growth in technology proficiency;
- Working closely with key Field stakeholders (Sales, Customer Success, Solution Architects, etc...)
- Understand your customer ecosystem and IT Landscape;
- Perform technical reviews and share knowledge to identify and prevent potential issues
- Understand your customers' technical infrastructures, hardware, and offerings
- Provide excellent customer support regarding their OutSystems use
- Catalog, categorize and share common customer issues with other OutSystems teams
- Serve as a customer advocate within OutSystems
- Deliver key OutSystems product road map updates and assist customers with upgrades
- Visit customers regularly as needed to provide an exceptional customer service experience
Salary Determination: Our salary range is based on industry standards, company performance, and market conditions. We offer competitive compensation packages to attract and retain top talent.
In determining salary ranges, we consider factors such as:
- Market Research: Industry reports, salary surveys, and online salary databases
- Company Performance: Financial performance, revenue growth, and budget allocation
- Job Requirements: Skills, experience, and qualifications necessary for the role
- Geographic Location: Cost of living, market conditions, and industry standards in our region
- $134,300 - $163,530 Base Salary
Requirements:
- 5 years of Mobile and/or Web application development, administration, or architecture experience
- Proficient in Spanish language, English/Spanish Speaking
- Knowledgeable in web and mobile development: HTML, CSS, Javascript, Relational Databases, C#, Java, ALM and APM practices and tools;
- OutSystems development and administration experience is strongly preferred
- Experience working in a professional services, support, engineering, sales engineering, development, or quality assurance (QA) organization
- Ability to manage and grow existing enterprise customer relationships by delivering relationship-based support
- Practical knowledge of modern IT infrastructure and networking, e.g. VPN, firewalls, cloud providers, container technologies, PaaS/IaaS vendors, etc.
- Outstanding written and verbal communication skills in English
- Ability to explain complex information to customers clearly and concisely
More about OutSystems
OutSystems is a leading AI Development Platform built for the enterprise. Global organizations trust OutSystems to rapidly build mission-critical apps and agents, modernize legacy processes with agentic systems, and govern their entire AI portfolio across complex regulatory environments, all on one unified platform.
As the future becomes agentic, our customers need us now more than ever. While AI has opened the door to extraordinary possibilities, most large organizations find themselves stuck on one side of the "enterprise gap" because AI by itself doesn't solve their complex use cases and business challenges. OutSystems bridges the "enterprise gap" by combining the speed of generative AI with a deterministic, enterprise-grade framework. We provide the tools for teams of any size to deliver high-quality, reliable AI solutions that drive real business impact.
We are looking for passionate, talented, and motivated people to join us as we empower organizations to build, deploy, and scale the next generation of enterprise software. While we are leading the charge into the agentic era, our mission is broader: we are the platform enterprise leaders trust to evolve their entire business, accelerating innovation through secure, governed human-AI collaboration.
OutSystems is a global company, with more than 900k developer community members, 1,700 employees, more than 600 partners, and thousands of active customers in over 75 countries and across 21 industries. Founded in 2001, OutSystems now has offices in the United States, United Kingdom, the Netherlands, Portugal, Germany, the UAE, Japan, Hong Kong, Malaysia, Australia, India, and Singapore, and includes a thriving, worldwide community of remote employees.
Our customers are some of the world's most recognizable brands across diverse industries— such as Toyota, Heineken, Bosch, KeyBank, and UCLA—who trust OutSystems to deliver ROI and transformational impact.
Consistently recognized as a leader by top analyst firms Gartner, IDC and Forrester, OutSystems continues to shape the future of enterprise software development in the agentic era. We are proud to be named a leader in more than 100 categories on G2, including #1 in Customer Satisfaction in Enterprise Low Code Development, and most recently as a leader in AI Agent Building in the G2 Spring 2026 Reports.
Working at OutSystems
Our culture is built on our core values of Trust, Customer Success, Innovation, and Alignment. We operate as one global OutSystems team, taking ownership to pursue our vision of being the AI platform enterprise leaders trust to build, secure, and evolve their most critical applications and systems.
What do we have to offer you?
- A company at the vanguard of the agentic revolution, where we don’t just react to AI innovation—we architect it. Joining OutSystems means stepping onto a high-growth rocket ship that combines the fearless agility of a startup with the sophisticated, global foundation of an enterprise powerhouse.
- Real growth opportunities. We don't just talk about development; we invest in it through structured programs designed to scale your expertise. Whether you are aiming for vertical progression, exploring lateral moves into new domains, or mastering specialized AI skills through our Professional Development Fund and Internal Mobility Program, we provide the resources to get you there.
- A global collective of world-class talent, where you’ll collaborate with enterprise software legends and sought-after thought leaders. At OutSystems, our industry experts aren't just visionaries—they are accessible, approachable mentors who are deeply invested in your growth as we architect the agentic future together.
OutSystems nurtures an inclusive culture where talented individuals from all backgrounds are empowered to learn, experiment and make an impact. . We believe that driving our next phase of growth requires the radical creativity that only comes from diverse perspectives. We are committed to building a team as global and diverse as the organizations we serve, ensuring every individual can perform to their full potential. As an equal opportunity employer, all qualified applicants receive equal consideration regardless of race, origin, religion, sex, sexual orientation, gender identity, disability, veteran status, or any other protected status.
Originally posted on Himalayas