企业解决方案工程师,意大利
Enterprise Solutions Engineer, Italy
我们是谁?
Postman 是全球领先的 API 平台,被超过 4500 万+ 开发者和 50 万家企业使用,包括财富 500 强中的 98%。Postman 正在帮助全球的开发者和专业人士通过简化 API 生命周期的每一步并优化协作,构建 API 驱动的世界——使用户能够更快地创建更好的 API。
公司总部位于旧金山,并在波士顿、纽约、奥斯汀、东京、伦敦和班加罗尔(Postman 的诞生地)设有办公室。Postman 是一家私人公司,获得了 Battery Ventures、BOND、Coatue、CRV、Insight Partners 和 Nexus Venture Partners 的投资。请访问 postman.com 了解更多信息,或通过 @getpostman 在 X 上关注 Postman。
附注:我们强烈建议阅读《API 驱动的世界》漫画,以更好地理解更大的图景和 Postman 的愿景。
机会
随着越来越多的企业使用 Postman,我们正在寻找一位出色的解决方案工程师加入我们的团队,帮助支持我们企业业务的增长。你将与我们的销售团队合作,推广 API 驱动的开发文化,培养客户关系,并指导 Postman 用户有效利用我们的平台来构建他们的 API。理想人选是熟悉 API 的人,有企业销售经验,熟悉 JavaScript,并且已经是 Postman 的专家用户!
除了使用客户已经熟知并喜爱的产品外,我们的销售、客户成功、产品和工程团队将在这一职位上给予你充分的支持。
你将负责
- 通过培育潜在客户和支持战略及企业客户来推动企业销售
- 与希望采用 Postman 进行 API 生命周期管理的潜在客户进行发现、资格评估、技术演示和价值验证工作坊
- 处理 Postman 相关的技术问题或异议,并提供解决方案或替代方案以满足客户需求
- 深入了解客户的当前工作流程以及他们如何采用 API 驱动的最佳实践
- 将客户反馈传达给相关团队,并提供一般的客户倡导
- 保持对竞争环境、当前趋势和 API 市场挑战的了解
- 根据需要创建概念验证集成、工具和工作流,以支持潜在客户
- 维护和开发客户沙盒环境,并制定与产品协作的最佳实践
- 担任技术中介
查看英文原文
Who Are We?
Postman is the world’s leading API platform, used by more than 45 million+ developers and 500,000 organizations, including 98% of the Fortune 500. Postman is helping developers and professionals across the globe build the API-first world by simplifying each step of the API lifecycle and streamlining collaboration—enabling users to create better APIs, faster.
The company is headquartered in San Francisco and has offices in Boston, New York, Austin, Tokyo, London, and Bangalore - where Postman was founded. Postman is privately held, with funding from Battery Ventures, BOND, Coatue, CRV, Insight Partners, and Nexus Venture Partners. Learn more at postman.com or connect with Postman on X via @getpostman.
P.S: We highly recommend reading The "API-First World" graphic novel to understand the bigger picture and our vision at Postman.
The Opportunity
With so many organizations using Postman, we are looking for an exceptional Solutions Engineer to join our team & help us support the growth of our enterprise business. You will partner with our sales team to promote an API-first development culture, nurture customer relationships, and guide Postman users in leveraging our platform to build their APIs most effectively. Ideally, we are looking for someone who lives & breathes APIs, has experience in enterprise sales, is comfortable with JavaScript & is an expert Postman user already!
In addition to working with a product that customers already know and love, our sales, customer success, product, and engineering teams will support you well in this role.
What You’ll Do
- Help drive enterprise sales by nurturing prospects & supporting Strategic & Enterprise customers
- Conduct discovery, qualification, technical demos, & proof of value workshops with prospective customers looking to embrace Postman for their API lifecycle
- Handle Postman technical questions or objections & provide solutions or workarounds to address customer needs
- Understand deeply our customer workflows today & how they can adopt API-first development best practices
- Share customer feedback with appropriate teams & provide general customer advocacy
- Remain up-to-date with the competitive landscape, current trends, & challenges in the API market
- Create proof of concept integrations, tooling, & workflows as needed to support prospective customers
- Maintain & develop customer sandbox environments & best practices for working with the product
- Act as a technical intermediary between sales & other teams to best fit our customer needs
About You
- 8+ years of enterprise sales/solutions engineering experience
- 4+ years of software development experience
- 4+ API’s and Data platforms experience
- Bachelor's degree in Computer Science, a related field, or relevant work experience
- Remote work friendly, with the ability to travel up to 50%
- Loves teamwork & collaboration in a fast-paced environment
- Customer-facing experience & comfortable engaging all levels of technologists, including individual developers, QA, product, & engineering leaders
- Experience engaging senior management & executive audiences to convey Postman's value proposition
- Capable of forging deep, long-lasting relationships with Strategic customers
- Strong understanding of APIs, & experience with producing & consuming APIs across different domains
- Strong understanding of modern development methodologies & DevOps with an appreciation of the software development life cycle
- Comfortable with the enterprise SaaS sales process & common security concerns of cloud services
- Experience executing enterprise sales strategies & sales methodologies like MEDDIC, Challenger Sale, Command of the Message, etc.
- Excellent listener who seeks to understand what a customer is trying to achieve rather than pre-supposing solutions
- Familiar with typical developer tooling: IDEs, Git, CI/CD, monitoring services, microservices, containers, cloud computing services, etc.
- Fast learner, excited & willing to learn new technology on an ongoing basis
- Excellent communication skills (presentation, verbal & written)
What Else?
In addition to Postman's pay-on-performance philosophy, and a flexible schedule working with a fun, collaborative team, Postman offers a comprehensive set of benefits, including full medical coverage, flexible PTO, wellness reimbursement, and a monthly lunch stipend. Along with that, our wellness programs will help you stay in the best of your physical and mental health. Our frequent and fascinating team-building events will keep you connected, while our donation-matching program can support the causes you care about. We’re building a long-term company with an inclusive culture where everyone can be the best version of themselves.
At Postman we value in person collaboration. We are in office 5 days a week for all roles based out of our hubs in San Francisco Bay Area, Boston, Austin, New York City, Tokyo and London. For roles based in Bangalore, employees currently work in the office three days a week and will transition to five days per week by the end of the year. We were thoughtful in our approach which is based on collaboration and grounded in feedback from our workforce, leadership team, and peers. The benefits of our in office model will be shared knowledge, brainstorming sessions, communication, and building trust in-person that cannot be replicated via zoom.
Our Values
At Postman, we create with the same curiosity that we see in our users. We value transparency and honest communication about not only successes, but also failures. In our work, we focus on specific goals that add up to a larger vision. Our inclusive work culture ensures that everyone is valued equally as important pieces of our final product. We are dedicated to delivering the best products we can.
Equal opportunity
Postman is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. Postman does not accept unsolicited headhunter and agency resumes. Postman will not pay fees to any third-party agency or company that does not have a signed agreement with Postman.