收入运营分析师, 政策与参与规则
Associate Revenue Operations Analyst, Policy & Rules of Engagement
GitLab 是 DevSecOps 的智能编排平台。GitLab 帮助组织提高开发人员生产力,提升运营效率,降低安全和合规风险,并加速数字化转型。超过 5000 万注册用户,超过 50% 的财富 100 强企业* 信任 GitLab 来更快地交付更优质、更安全的软件。
我们产品中构建的原则也体现在团队的工作方式中:我们拥抱 AI 作为核心的生产力倍增器,所有团队成员都需将 AI 融入日常工作中,以推动效率、创新和影响力。GitLab 是职业加速、创新繁荣、每个声音都被重视的地方。我们的高性能文化由价值观和持续的知识交流驱动,使团队成员能够发挥全部潜力,同时与行业领袖合作解决复杂问题。与我们共同创造未来,一起构建改变世界开发软件方式的技术。
*Fortune 500® 是 Fortune Media IP Limited 的注册商标,经许可使用。声明基于 GitLab 数据。财富 100 强指的是 2025 年 6 月发布的 2025 年财富 500 强榜单中排名前 20% 的公司。财富和 Fortune Media IP Limited 与 GitLab 无关联,也不认可 GitLab 的产品或服务。
职位概述
作为高级收入运营分析师(政策与参与规则),你将帮助现场销售团队一致地应用市场进入政策。你将学习支持请求和政策相关争议,维护文档和数据,并帮助使流程更容易理解和使用。这是一个面向美国时区的入门级远程职位。
你将负责
- 支持现场销售团队的市场进入政策和参与规则的文档和维护工作。
- 通过 Salesforce Chatter、工单请求和销售支持 Slack 频道回答政策问题并支持解决政策相关争议。
- 仔细应用既定政策并识别需要升级的问题。
- 维护一线销售团队的准确数据、流程文档和最佳实践。
- 与运营、战略、销售薪酬和销售系统合作伙伴协作,支持一致的流程。
- 识别文档或流程中的缺口,并与相应的团队成员分享。
- 支持政策更新和年度计划
查看英文原文
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software.
*Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As an Associate Revenue Operations Analyst, Policy & Rules of Engagement, you will help the Field Sales team apply go-to-market policies consistently. You will learn to support requests and policy-related disputes, maintain documentation and data, and help make processes easier to understand and use. This is an entry-level, remote role aligned to time zones in the United States.
What you’ll do
- Support the documentation and maintenance of go-to-market policies and rules of engagement for the Field Sales team.
- Respond to policy questions and support the resolution of policy-related disputes through Salesforce Chatter, case requests, and the Sales Support Slack channel.
- Apply established policies carefully and identify questions that need escalation.
- Maintain accurate data, process documentation, and best practices for first-tier sales teams.
- Work with operations, strategy, sales compensation, and sales systems partners to support consistent processes.
- Identify documentation or process gaps and share them with the appropriate team members.
- Support policy updates and annual planning activities as business needs change.
What you’ll bring
- Interest in revenue or sales operations, policies, and the systems that support go-to-market teams.
- Experience working carefully with data, documentation, or administrative processes through coursework, internships, projects, or previous roles.
- Ability to review information closely, identify issues, and document clear next steps.
- Ability to organize multiple requests, prioritize work, and meet deadlines.
- Clear written and verbal communication skills for working with stakeholders across teams.
- Interest in supporting policy application and resolving questions or disputes fairly and consistently.
- Demonstrated curiosity by asking questions, learning new processes, and taking ownership of assigned work.
- Salesforce administration experience or familiarity with Salesforce is a plus.
About the team
The Revenue Operations team supports go-to-market teams by building and maintaining the processes, policies, and systems they use to serve customers. We work asynchronously with partners across GitLab to make rules of engagement clear, consistent, and scalable as business needs evolve.
The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our benefits and equity. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.
United States Salary Range
$71,200—$121,200 USD
How GitLab Supports Full-Time Employees
- Benefits to support your health, finances, and well-being
- Flexible Paid Time Off
- Team Member Resource Groups
- Equity Compensation & Employee Stock Purchase Plan
- Growth and Development Fund
- Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
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GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know during the recruiting process.